Banks Septic Tank Service Septic Tank Cleaning & Repair

Banks Septic Tank Service

(770) 889-2708 www.bankseptic.org... »

2015 Dahlonega HighwayCumming, GA 30040   map »

Business overview

Banks Septic Tank Service has been providing a variety of septic system services since 1994, both through scheduled appointments as well as emergency call outs. We have been providing exceptional service throughout Fulton, Cherokee, Forsyth, Dawson, Lumpkin, Hall, Gwinnett and Pickens counties.

Banks Septic Tank Service always stands behind any project we undertake. We guarantee that if your services fail due to our error, we will provide full repairs without question. We also guarantee.. that each service we install meets or exceeds standards determined by the current state installation codes. Each project will always carry all proper permits and will be thoroughly inspected upon completion.

All of our technicians have obtained the required state licensing and continue their education through mandatory seminars. We strive to maintain and excel at all legislative requirements, which make your septic system both more efficient and environmentally friendly. Our staff is not based on a commission structure, which eliminates the pressure of purchasing the right products for your system.

With more than 30 years of septic business experience, the family-owned business is proud to expand into its third generation of excellent customer service. We continue to meet and exceed the standards of service which were the roots to the establishment of this company. We are also proud to offer you a 24-hour solution for your septic emergencies, as problems do not always happen between 9 and 5.

As a proud member of the community, Banks Septic Tank Service offers promotions and discounts which benefit local organizations as well as the individual consumer. Some of our promotions include:

1. Any Silver City Elementary School parent who schedules a pump-out during the school months (August ? May), Banks Septic Tank Service will donate 10% back to the school (not to exceed $41).

2. All returning customers will receive $25 off any pump-out schedule during the summer months (June-August).
Contact us today with any of your questions or to schedule your free estimate!

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Service Area

  • Acworth
  • Alpharetta
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Crabapple
  • Cumming
  • DeKalb County
  • Douglasville
  • Duluth
  • Dunwoody
  • Lawrenceville
  • Lilburn
  • Marietta
  • Midtown
  • Norcross
  • Roswell
  • Sandy Springs
  • Snellville
  • South Fulton County
  • Woodstock
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Services

  • Back Flow Prevention
  • Cesspool Cleaning
  • Chemical Treatments
  • Commercial Services
  • Grease Trap Pumping
  • Inspection Letters & Certificates
  • Regular Maintenance
  • Septic Tank Cleaning
  • Septic Tank Pumping
  • Septic Tank Sales
  • Sewer Jetting
  • System Upgrades
  • Tank Installation
  • Tree Root Removal
  • Video Camera Inspections

Parts & Systems

  • Cesspools & Dry Wells
  • Drain Fields
  • Grease Traps
  • Lift Stations
  • Retention Ponds
  • Septic Tanks
  • Sewer Lines

Kudzu's "Best Of" Winner

2012

Credentials

All of our service technicians and owners are licensed pumpers and installers throught the Georgia Environmental Health Department and recieve training every year to keep them up to date with our field. We are a member of the Better Business Bureau, Forsyth County Chamber of Commerce and Lumpkin - Dawsonville Home Builders Association.

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Mastercard
  • Visa

Reviews

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Prompt and Courteous, 9/11/2014

It's so nice to work with a service company whose employees are courteous (on the phone and in person) and prompt. They worked quickly, with minimal disruption to my property. I recommend Banks to... any homeowner with a septic tank.

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Not all pumpers are created equal!, 7/28/2014

After another contractor searched unsuccessfully for 1.5 hours to locate my tank, Paul and Lalo of Banks found it in five minutes. Paul and Lalo are professional, personable and took some time to... educate me on the how-to of septic tank health. Highly recommended!

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Videos & Photos

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Photos (11 photos)

  • We enjoy getting involved with the community and seeing our customers!

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Reviews

LSinCumming

Reviews: 1

Prompt and Courteous

It's so nice to work with a service company whose employees are courteous (on the phone and in person) and prompt. They worked quickly, with minimal disruption to my property. I recommend Banks to any homeowner with a septic tank.

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davetulka

Reviews: 1

Not all pumpers are created equal!

After another contractor searched unsuccessfully for 1.5 hours to locate my tank, Paul and Lalo of Banks found it in five minutes. Paul and Lalo are professional, personable and took some time to educate me on the how-to of septic tank health. Highly recommended!

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flintlock

Reviews: 13

Mission accomplished

I had not had our septic tank pumped in 11 years and figured it was past due. Called Banks and the person who answered the phone was pleasant and helpful. The crew arrived on the day promised and promptly did the job with no surprises, at the price quoted, which was reasonable. Will use again.

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CowboyRoy

Reviews: 8

Was very happy, now not so

The first time I used these guys, they sent an older crew of guys and they knew what they were doing... a fine job they did indeed. I made sure to document where the opening for my tanks were and measured it out and took photographs. The second time I used these guys, they sent a couple of young guys out. Even tough I told them where the openings were and how big the tanks were, they insisted on probing out the area and did so recklessly. Not only did they miss their target, they managed to dig one hole way off course and put six holes in three different irrigation pipes. To make matters worse, the cuts they made in the grass were jagged and sloppy, I think they got more dirt in the septic tanks out of the hole. Their service calls both times were easy to make, the guys were prompt and the fees charged were reasonable. I will use these guys again but insist that these younger guys not come until they learn how to be more careful. If Banks Septic turned your front yard into the Bellagio, I highly recommend calling Mr. Jones at Balanced Repairs for all of your irrigation needs.

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 The mess left behind
 Cleaning up the mess left behind
 The results of their mess
 The original crew who knew what they were doing
 The ham fisted aftermath

Hkggrl1

Reviews: 3

Very pleased

Banks came today and pumped my septic tank. Everyone was super nice from the gal answering the phone to the guys who came out and pumped the tank. They even got the job done for $100 less than the estimate. Will recommend them!

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Elizabeth27

Reviews: 3

Fast, Efficient, Courteous

The job was done as promised, at the price quoted. The men doing the job were very friendly and nice. I will definitely call them again when needed.

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jolliff

Reviews: 4

Honest Company

Banks Septic Tank Service repaired my field lines on my septic tank. Matt Gravit and his crew were very prompt and extremely knowledgeable. I felt like they were extremely honest and gave me great advice for solving my problem. They recommended a fix that was not the most expensive,but one that Matt felt like would give me a long term solution. The crew that actually did the work was just as knowledgeable and courteous. We didn't know exactly what was in the ground, but once they determined what the best fix was they made it happen without charging me more. I can't thank them enough for finding a very cost effective solution to my septic tank problem. I will definitely use them again.

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revdee

Reviews: 3

A Big Help After Dealing With a Bad Company!

We called on the weekend, after another company had not fixed our problem, lied about it and overcharged. They were honest, forthright, told us exactly what it would cost, what the problem was and when we might expect them. They called before they came as promised and actually got to us hours earlier before the bad weather came in. Being without plumbing is miserable and we were so appreciative of the honesty, service and how quickly they solved our problem. Will definitely use them again.

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sixsigmamom

Reviews: 3

Great prices and job done right

When we had water leaking from a septic line, Banks came and pumped the tank, ran a camera from the tank to the pop off valve, and snaked the line. They cleared the clog and got everything flowing. They were very busy and usually didn't get to us until the afternoon but they always called first and showed up.

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Kelly1234

Reviews: 2

Rip Off: Updated

Update: In all fairness, owner called and said they had a personnel issue (we all make mistakes) and offered to refund money. Owner: While I'd like a partial reimbursement, I expect to pay something for the guys driving over. I think you're just really busy or this would've gone better. Amigo Septic fixed my problem, patiently educated me and were quite awesome overall. ------- When I made the appointment, I explained the circumstances and that I needed someone to come out, review the issue and give me an estimate. The guys that showed up after dark (hours late) couldn't give me any info, charged me $125 and said someone would call the following day. I've heard nothing since. Lousy introduction!

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mini4mw

Reviews: 2

Great Job

I selected Banks to come out based on great BBB record and reviews. I wasn't let down. I did not quote other businesses as these days I'd rather pay more for the job to be done right, but based on conversations with friends they were inline with other companies. They called to let me know they were coming in the morning, showed up on time, completed the job in the estimated time, replaced the lawn with acceptable impact and were very professional. I would definitely use them again.

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GMH3Yes

Reviews: 3

Help from the Honey Wagon

Banks just pumped the holding tank & inspected my system. They did a great job both times, on-time, complete service, good report. I appreciated the reminder postcard with the discount offer or I would have remembered the hard way. I've been pleased with their service every time.

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parkerkd1

Reviews: 2

HIGHLY recommend - honest and timely service

Banks was our second company we called for a sewer line problem. They drove outside their usual service area into downtown Atlanta to service our issue and saved us over $8,000 from what the other company quoted us. They came on time, were wonderful to work with and we would HIGHLY recommend them to anyone.

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Tim12g

Reviews: 1

Happy Customer

First time I have had my septic pumped in a decade... I was afraid of the additional charges. There were none. They arrived on time. They were polite and friendly to my wife. Performed the work quickly. Only issue is the price is a little high. But a couple hundred every 4-5 years is cheap maintenance.

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Ron1234

Reviews: 2

Another Satisfied Customer

Banks Septic Tank Service pumped out my septic tank quickly, professionally and for a fair price. The crew showed up exactly when I was told they would show up. I will use them again.

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