A-Total Plumbing LLC

(770) 507-5424 www.atotalplumbing.com »

3268 Cherokee Street NWKennesaw, GA 30144   map »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Bartow/Pickens County
  • Buckhead
  • Canton
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Crabapple
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Stockbridge
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End
  • Woodstock
VIEW MORE »

Hours of Operation

  • MON
  • 8:00am
  • 8:00pm
  • TUE
  • 9:00am
  • 8:00pm
  • WED
  • 9:00am
  • 8:00pm
  • THU
  • 9:00am
  • 8:00pm
  • FRI
  • 9:00am
  • 8:00pm
  • SAT
  • SUN

Green Credentials

We repair and replace tankless water heaters.

Reviews

View More »

Knowledgeable and Reliable, 11/14/2014

A Total Plumbing installed a new tankless water heater in our home after our old one quit entirely. They responded quickly, were very knowledgeable about major tankless brands, and were able to get... a quality replacement installed in a reasonable amount of time. Cory was great! I'd recommend them to my friends.

VIEW MORE »VIEW LESS »

Wonderful Experiance!, 10/20/2014

Our water heater went out so we looked up a local plumbing service in the area. We came across A-Total plumbing and decided to give them a call. Connie from their main office was able to schedule... us at a first available next day appointment! The technician called when he was 30 minutes away for a heads up.. A-Total Plus! After spending time with our water heater he determined that it was a part that they did not have on hand and that it would need to be ordered:( I later received a phone call from the owner/manager he stated that he was handling this personally for me and having the part overnight-ed WOW! But wait there's more.. he sent me the tracking information so Id be in the loop on part arrival time. Part came in as scheduled and Nate the responding technician called to inform me he was 30 minutes away!! Why cant every company work like this!! Will refer all my friends & family! Thanks again, ~10 STARS~

VIEW MORE »VIEW LESS »

Displaying 1-15 of 112

Reviews

kseybert

Reviews: 1

Knowledgeable and Reliable

A Total Plumbing installed a new tankless water heater in our home after our old one quit entirely. They responded quickly, were very knowledgeable about major tankless brands, and were able to get a quality replacement installed in a reasonable amount of time. Cory was great! I'd recommend them to my friends.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

mwalker1986

Reviews: 2

Wonderful Experiance!

Our water heater went out so we looked up a local plumbing service in the area. We came across A-Total plumbing and decided to give them a call. Connie from their main office was able to schedule us at a first available next day appointment! The technician called when he was 30 minutes away for a heads up.. A-Total Plus! After spending time with our water heater he determined that it was a part that they did not have on hand and that it would need to be ordered:( I later received a phone call from the owner/manager he stated that he was handling this personally for me and having the part overnight-ed WOW! But wait there's more.. he sent me the tracking information so Id be in the loop on part arrival time. Part came in as scheduled and Nate the responding technician called to inform me he was 30 minutes away!! Why cant every company work like this!! Will refer all my friends & family! Thanks again, ~10 STARS~

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

0607mj

Reviews: 1

Charged $400 for an hours work in $20 of material

Value proposition with this company is very very poor. I should have never let them deal with my wife directly while I was out of town. My fault, but you should not end up with the same fate. STAY AWAY. By the way,they were late and missed appointments etc. etc. etc. See attached image. No way this should have been fixed with gear clamps. This should be cemented with flanges.

A-Total Plumbing LLC replied on 09-24-2014

The price of the repair was. $320 , pipe was repaired with no hub bands , if you repair 3in PVC with PVC couplings the drywall have a hump in it.If you would like to discuss further you can call me at 770-507-5424 anytime between 8-5 .thank you Richard

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

gear clamps....not a robust repair.

Meta15

Reviews: 3

Great!

Our warranty company sent out A total plumbing to fix a leak we were having. The leak was coming from an area that made it difficult to figure out where it originated. Cory came out figured out exactly where the leak was coming from isolated it and fixed it. He did a great job and made us feel much better about everything that was going on.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

happymom3

Reviews: 3

Great company! (Ask for Russell if possible!)

We have had A-Total plumbing come to our home in Milton twice and Russell has been our technician both times. He is always on-time, courteous, professional and efficient. He answered every question that I had and was very helpful and knowledgeable. Can't say enough good things about A-Total!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

duchess1

Reviews: 1

Check all items that you purchase from this compan

PLEASE PLEASE PLEASE be aware of any items that you purchase from this company. I paid for an item they stated to me was brand new and I hired another company to come out for a separate issue and they revealed to me the NEW item I purchased was NOT actually new. Please please please always check any parts and make sure you see it for yourself. I had to give them a rating of poor for everything as when I called the company to have them rectify the situation they gave me the run around and I had to have a new company come back out to replace what they did. The owner never returned my call.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

gtg062s

Reviews: 1

Shortcuts, not fixes, for all your plumbing needs

David from A Total responded to an AHS policy work order we requested for a leaking bathtub drain. The issue ended up being a leaking overflow. David ordered the parts, but no one bothered to call me to schedule another appointment. I had to call A-Total twice to get the appointment scheduled a week later than David had discussed. After a few hours, David supposedly had fixed the problem. We tested the bathtub the next day and found that the drain, when closed, was leaking past the plunger so that water would not stay in the bathtub. We didn't even have this problem prior to A-Total coming to "repair" it. I decided to take the overflow cover off to take a look and adjust the plunger if possible. I found plumbers putty completely clogging the inside of the overflow cover. David had not fixed our leak. In fact, he created a safety issue by completely disabling our overflow for the tub. After $25 worth of parts, I fixed it correctly myself with a new overflow gasket and plunger, which is what I thought David did. This repair was dishonest and unsafe. Thanks A-Total. Update 6/5/14 - These guys still have not shown any concern for this level of service or a customer's complete dissatisfaction with their performance.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

briangberg

Reviews: 3

Would not honor website coupon...

I had this company clear a main drain line, and they said they cleared it all the way to the county side, but was still clogged, and that it was now the counties problem. When it came time to pay they asked for $250+. Their website said there was a flat fee of $99. When I mentioned this, they said they would not honor it. The tech said they wouldn't honor it b/c that was more for preventative maintenance AND that I had to present the coupon before the service begun...huh? Generally you present a coupon when its time to pay! I told them I wanted them to honor the website and the rep spoke w/ the owner, who brought the price down from $250 to $199. Owner said "wasn't aware the website was still up..." So that's my fault? At least they came down a bit, but still in my opinion this is a dishonest and a misrepresentation. I felt ripped off. (Update: 12/20/2013 County came out and said its on my side. Turns out the line is still very blocked, so I 'm not sure what A-Total really did? - 1 star).

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

 Coupon on A-Total Website 12-12-2013

GranJoy

Reviews: 1

Great Service

Appreciate the wonderful service from Eric and Ryan. They took great care in analyzing the problem. They were a pleasure to work with!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Mothertiger96

Reviews: 1

Run

We had ATotal plumbing replace main sewer line four years ago. Now we have to get it replaced again. I know trees grow fast but not this fast. I would definitely go with another plumber

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Vicky727

Reviews: 4

Pleasantly surprised

A-Total Plumbing responded to my request for plumbing repairs under an AHS policy. It was my first time to ever file a claim like this, and I expected that the vendor chosen might be sketchy. However, the business responded promptly, scheduled to my convenience, made a reminder call, and arrived on time. The work took a little longer than I expected, but was completed in the allotted time and was all that I could ask for. The worker was a little messy, staining a nice rug in front of the sink instead of moving it,but cleaned everything else up. I would consider using them again, just get everything out of their way first.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jakeTa

Reviews: 1

not recommended

very bad service and very unprofessional..... highly not recommendeble... no quqlity of workmanship..

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Danielle51

Reviews: 1

Gret Guys who do Great work!!

Had several of the workers in our house at various times. They are very professional, courtious and they do not stop until the job is done and it is done correctly.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

traveler2020

Reviews: 2

High Quality Professional

Don L is the consummate professional! The quality of Don L's work was excellent and at a reasonable price. I was impressed with Don L's handling the HOA manager and the Water Department personnel. Don L is also a pleasant person which is a nice quality to possess in emergency plumbing situations. Traveler2020

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Allie325

Reviews: 1

A Consumate Professional

Don L worked dilligently to fix a complicated plumbing issue. He came on time and stayed with the job until it was finished. If he had to run out for anything he returned promptly. He is polite, works cleanly and efficently. I reccommend him highly.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Photos

General Photos
3 photos
Album: General Photos
1 of 3




We repair and replace gas, electic Tankless and propane water heaters.