Absolutely loved the quality of the wood and professionalism of Lee Pence and his workers. We looked and had estimates done by 7 different companies over 6 months and Lee was the most helpful person with the best quality material and great prices too! He was easy to talk to and very helpful answering all of our many questions. He got us many samples and used our opinions to suggest different options. Lee even suggested and found us a cheaper option then the floors we were looking at. He only installs high quality product and it shows. The workers were on time and professional and super friendly to our family that was probably getting in their way while they were working. They left each day with every part of the job neatly cleaned up and ready to start the next day. They were on time everyday and finished the job sooner then they estimated! The finished product was BETTER than we even expected and we expected the best! I would not hesitate to recommend them to anyone.
Posted: 7/31/2012 • Link to this review
Lee and his team did an outstanding and beautiful job on our flooring. They had to match existing flooring and I can't say enough positive comments about the job, how Lee kept us informed and the quality of the work. I am going to tell all my neighbors about Lee and his company. Great quality and a competitive price!
Posted: 5/07/2012 • Link to this review
We wanted wood flooring installed in our kitchen. Interviewed three companies and selected this company. Lee, the "hands on" owner and his people were knowledgeable,polite and businesslike. If you want wood flooring talk to this company and save time and money while getting quality service. Would definitely do business with again!
Posted: 1/19/2011 • Link to this review
We selected this company to install and/or stain hardwood floors in our dining room and foyer. The "lace in" technique that Lee achieved between the two spaces has a seamless, beautiful effect. The dust and smell was minimal. Overall, I was impressed by Lee's continual follow-up, timely arrivals and professionalism.
Posted: 10/21/2010 • Link to this review
Concering the scratch on your table and bent handle on the cabinet,I don't know if we done this or not.As obvious as the scratch is I would have noticed it.I think that the painters we had to lock out of your house are the ones that did the damage to the furniture by stacking glass top and a table on top of them. As I told you we could not find anyont who could speek english so we could tell then to stay out of the house,one of them was sleeping in your bed room while we were working.Yet you still question my reputation! As far as insurance we have had the same company for six years now.When I came by to show you the transition you screamed "GET OUT OF MY HOUSE"yet wonder why I placed a lien on your property.I know times are hard but if you over spent on vacation ,I would have worked a payment plan out with you.No need to slander us.Any one can check us out 26 years of service and two unhappy customers !! NOT BAD !!Update 4/18/14, we still have not been paid for the work we completed for this customer. Thanks to this review we have picked up several jobs because it shows that our reviews are not staged. Thank you KUDZU!
We decided not to re floor our house due to budget considerations but we did find Professiona floors helpful during the quote and information gathering process. once save up the funds we will call PIWF to do our floors
Posted: 8/12/2010 • Last edited: 8/26/2010 • Link to this review
We were very pleased with Lee & the quality of work he did installing hardwoods throughout our house. He did a great job with the tile in our two bathrooms as well! We feel like we are living in a brand new home, and it was totally worth the investment. You can tell he knows what he's doing and cares about his customers and their homes. From start to finish, he was friendly, professional, very good at communicating with us during the project, and finished the job on schedule (if not a little early!). If we ever have flooring needs in the future, we'll be using this company again!
Posted: 5/19/2010 • Last edited: 4/27/2012 • Link to this review
I found this company on Kudzu. The reviews were all five star. Spoke to Lee, went to a job site in Marietta to inspect the work and install, everything looked good. We had Professional Installed Wood Floors do two rooms in our house. We liked the floors so much, we had them return the following week to complete two more rooms. Good communications, great install/service at a competitive price. They finished the job yesterday, the rooms look great.
Posted: 5/18/2010 • Link to this review
From the first phone call to the last goodbye, Lee Pence impressed me with his sincerity and professionalism. He and his crew showed up on time, kept the mess to a minimum and informed me of everything they were doing prior to it being done. The wood floors that he refinished in my foyer and dining room look better than new. He installed an upgraded toe molding that really makes a difference. I would highly recommend this friendly, economical and efficient company.
Posted: 4/10/2010 • Link to this review
Lee and his crew are the best in the Atlanta area. This is the second job that he has done for us and we are very happy. He is always prompt, curteous and professional. It is a pleasure doing business with Lee and Professional Installed Wood Floors.
Posted: 2/15/2010 • Link to this review
We have used Lee Pence for several jobs at our house and have been fully satisfied each time! Most recently he patched a hole in our hardwoods and you can't even tell there was ever a hole! His work is high quality, thorough and he's a delight to work with. Always a fair price as well.
Posted: 1/19/2010 • Link to this review
Lee Pence and His crew installed new pine flooring on our log house. They did a fantastic job dealing with a very uneven base and matching up to our kitchen tile work. Just amazing craftsmanship. The work was done on time and as estimated. The change to the house is just unbelievable. I could not have been more pleased with the work. I highly recommend these folks.
Posted: 9/07/2009 • Last edited: 9/08/2009 • Link to this review
Lee Pence is a wonderful guy to do business with. He came over to give me an estimate the same day that I called him, and he beat the other estimates I'd already gotten by a country mile. His crew worked very fast, and did a fantastic job. Even around my fireplace where the stones jutted out irregularly, the wood butted up perfectly to each stone. Not only does it look great, but I no longer have a VERY squeaky floor near the dishwasher, AND I no longer hear loud thumping noises, for up to two hours, when the dishwasher empties. This had annoyed me for 3 years! I highly recommend this company!
Posted: 6/14/2009 • Link to this review
Professional Installed Wood Floors is an outstanding company. When we were building our new home, we wanted top-grade oak stained a very dark mahogany brown - the color of espresso. A fine furniture maker in Vermont sent us a mahogany sample, and we asked Lee Pence to match it. The furniture maker laughed at the idea - he said, "they'll never be able to do it." Well, Professional Installed Wood Floors did it. The color is unbelievable, the wood is gorgeous, and it's the thing everyone comments on the most when they visit us. Lee Pence is a courteous man and a true professional. I have had excellent floor work done before, but this company is the best. Superior service, superior work ethic, superior product.
Posted: 11/18/2008 • Link to this review
Green Building,We are seeing a increased interest from our customers that are suprised to learn that we have what they are looking for from our Konecto, Zaxxon Oasis,and Zaxxon Ionique that cleans the air! We also have a full line of Cork and Bamboo it dont get greener than this.Carpet we have two lines that are Eco-friendly Shaw Mark Anything Goes Green and Kraus Floors With More, We offer some of the best Eco-friendly products available.