This is more about service than price, and out of the four companies I contacted Dekalb Tree Service was quick (primary objective), reasonable and did a great job cleaning up after a hazard tree... issue. High five to Keith, Sheldon and the crew.VIEW MORE »VIEW LESS »
This was the lowest by far of 4 estimates to cut down 3 pine trees close to the house. I was a bit nervous about using the lowest bid and reading a few negative reviews, but 2 neighbors highly... recommended them, so I went with it and have no regrets. They did a super job in half the time other companies estimated. They did reschedule once, but that was not a problem for me. They took down part of a fence to get the Bobcat in to haul off the large trunk pieces, but were very careful not to damage the grass lawn areas. They blew off the roof, lawn, driveway and street so everything was clean as a whistle when they left. They even pruned a couple of limbs on the power service line for free. They hauled away all debris and ground one stump. The next lowest price estimate I got for the same work was 60% higher than DeKalb.VIEW MORE »VIEW LESS »
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This is more about service than price, and out of the four companies I contacted Dekalb Tree Service was quick (primary objective), reasonable and did a great job cleaning up after a hazard tree issue. High five to Keith, Sheldon and the crew.
This was the lowest by far of 4 estimates to cut down 3 pine trees close to the house. I was a bit nervous about using the lowest bid and reading a few negative reviews, but 2 neighbors highly recommended them, so I went with it and have no regrets. They did a super job in half the time other companies estimated. They did reschedule once, but that was not a problem for me. They took down part of a fence to get the Bobcat in to haul off the large trunk pieces, but were very careful not to damage the grass lawn areas. They blew off the roof, lawn, driveway and street so everything was clean as a whistle when they left. They even pruned a couple of limbs on the power service line for free. They hauled away all debris and ground one stump. The next lowest price estimate I got for the same work was 60% higher than DeKalb.
Keith, the owner, came out and gave us a very respectable estimate for what we wanted done. His crew led by Dave, crew supervisor, came out and was very helpful in making suggestion on how to remove the lower canopy of the trees. They removed a tree that was hit by lightening and others that posed a definite hazard. They lowered every limb and trunk by rope and did not damage the lawn or any other surrounding areas. They also did a great job in there clean up after the work was done. I would definitely call this company back. Every one of the workers was polite and very knowledgeable in there job. And ..... no, I am not a friend nor a relative ... just a satisfied customer. Bob M Stone Mountain, GA
I had DeKalb Tree come out about a month ago to give and estimate for removing a couple of large fractured limbs that were hanging over our kitchen. I chose DeKalb Tree based off of these generally good Kudzu reviews. The estimate came in a bit higher than I expected (disclaimer: this was my first time pricing such work) so we admittedly drug out feet a bit to get a feel for the market rate before finally scheduling an appointment for this past week. Two hours before the scheduled appointment, we got a call saying they couldn't come out that day because they had emergency work that took priority. Really? I just decided to start over and find yet another company - I can't be bothered to spend my money on a company that can't honor an appointment because there are more lucrative jobs out there. If that's the game they want to play, that is fine, but they have to be prepared to lose business and if this is something that would bother you I recommend looking elsewhere.
Keith, Randy and their crew were super friendly, professional, quick and did a fantastic job trimming two trees in our back yard. I wouldn’t hesitate to recommend DeKalb Tree Service for your tree-trimming needs!
We received a free estimate within 24 hours of our call. Prices were fantastic! Best out of 3 quotes we received. While there was a minor hiccup with scheduling, once we locked it in, DTS showed up on time, got right to work, and finished in record speed. They cut down two trees in my front yard. No damage to the house, cleaned up afterwards, and my yard looks better than it did before they came! Really professional and reasonable. Would definitely recommend!
Called dekalb tree to remove a tree that was leaning against the porch after a storm. They first quoted $7500. When my insurance agent told me that sounded like price gouging (as did two other tree companies who came out to give me estimates for other work i was having done), they lowered the price to $4500, which the agent said was still gouging. But because I am a single mother and was scared and upset, the agent reluctantly agreed. They did ok with removing the tree but had agreed to grind the stump and didn't. Two months later they came asking for a check but still hadn't ground the stump even after i called. Again I was told they would grind the stump and they didn't show up. They came when I wasn't home and harassed my teenage children for payment, even though the work wasn't completed. They have since been paid but the stump is still there. As a single mom, I clearly still have a lot to learn about how shady businesses take advantage of women who don't know any better. My advise - use a different tree company. Their practices are unethical.
Their arborist was good, and they did the job quickly. But, they did not clean up as well as I would have liked (or as they promised). Also, they busted my fig tree that was in process of growing - when I asked him what happened, he answered "Oh, we broke that," like it was no big deal. I also don't care writing checks to the owner's name vs a business - feels like something shady is going on, vis-a-vis tax. Not sure I would use them again.
Very pleased with DTS - reasonable (free) estimate, gave honest opinion and didn't try to oversell, got us on the schedule quickly and were very good about communicating weather condition concerns (completely warranted)that delayed the removal. Great clean up afterwards, friendly service, and extremely easy payment process. Will definitely call them again in the future if we need to.
Got to me quickly, both for the estimate and work. Very competitive price. In backyard, cut down 3 trees, trimmed back 3 more, one a difficult job over neighbor's roof. Cleaned up nicely. Highly recommended.
I have worked with Dekalb Tree for over 5 years and many jobs. They are always highly competitive and quick with service. They're willing to do what it takes to make the customer happy. I've been pleased every time I've used them!
Dekalb Tree Service removed 6 trees from our property, 3 of which were over powerlines. The bid was very competitive. They were fast and efficient. They cleaned up the mess they made, hauled off debris and in my opinion, performed beyond my expectations. Don't know why some people rated them negatively, their performance at our home certainly was no indicator.
Keith and his crew dumped several truck loads of wood chips on my yard. He denied it until I showed him the pictures the neighbor took for me. He showed up with no shirt looking hung over. He refused to remove the wood chips and I thought he was going to become violent. I don't know what kind of work they do but they are not above lying and breaking the law.
They left the job half completed with branches and trunks all over our yard and street. Left us with the mess. Just walked off the job with no intention of coming back - but promised they would be there every day. Now we have to hire another company. This company is not trustworthy.
Dekalb Tree Service does a good job at a reasonable price. The prices were competitive. I would use them again