Licensed, Bonded, Insured ROC# 182785
* 24-Hour Service Available
Being a single mom this company was a god send. I woke up in the morning to take my kids to school and the garage wouldn't open. I tried every thing to get that door up and it wouldn't budge. I... hopped on google and read some reviews and thought id give Always Open a try. I was so surprised by the enthusiasm I received on the phone and the fact he said he could have his son over in 30 minutes. Dan came out and gave me a good price without any extra charge for being so early. He even lifted the door so I could get the car out and my kids to school. By the time I came back he was all finished and had my door working better than when I bought the house. Talk about Quality work! Being a single mom Im always worried of getting taken advantage of. Instead I feel like I have a true, honest, quality family garage door company I can rely on. Thank you Mark and Dan for the great service!VIEW MORE »VIEW LESS »
They are absolutely wonderful, honest, and knowledgable! You would never be dissapointed. 100 Stars!
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Being a single mom this company was a god send. I woke up in the morning to take my kids to school and the garage wouldn't open. I tried every thing to get that door up and it wouldn't budge. I hopped on google and read some reviews and thought id give Always Open a try. I was so surprised by the enthusiasm I received on the phone and the fact he said he could have his son over in 30 minutes. Dan came out and gave me a good price without any extra charge for being so early. He even lifted the door so I could get the car out and my kids to school. By the time I came back he was all finished and had my door working better than when I bought the house. Talk about Quality work! Being a single mom Im always worried of getting taken advantage of. Instead I feel like I have a true, honest, quality family garage door company I can rely on. Thank you Mark and Dan for the great service!
Posted: 5/13/2014 • Link to this review
You know what they say, don't try to fix your own garage door. They are right I attempted to correct a roller that had come off and that is where the trouble began. The garage door almost came off the entire track. I called this company on a Saturday and they were here within a few hours. I explained what had happened and Dan just worked magic. This garage door was over 30 years old, he put in new and improved rollers, greased the tracks and more importantly saved the garage door.I was trying it with 2 people and he had it fixed within 2 hours 5 Star, honest and ethical. I will hand out their card from now on. Just the highest quality service, fair price and great people. Oh by the way no extra dollars for weekend service. Thanks.
Posted: 11/19/2013 • Link to this review
They are absolutely amazing. Not the cheapest, but clearly the best. Came in the late evening replaced two openers and worked until done. Didn't take any shortcuts and left our home with both doors working and fitting like new and the garage broom clean. I can not recommend them more highly. Very very impressive!!!
Posted: 10/15/2013 • Link to this review
My garage door spring broke on a Saturday afternoon during a holiday weekend. I called Always Open and they were friendly, gave me an estimate over the phone and offered to come that evening. That evening didn't work for me, so we scheduled for them to come on Monday morning. They were on time (with a courtesy call about 20 minutes before they arrived.) They were spot on with their estimate, did the work as quietly as possible (my 7 month old son napped through it,) and were done with the spring change and garage tune-up in about an hour. My garage door is now nearly silent! I recommend them highly!
Posted: 5/27/2013 • Link to this review
I have a rental, and my renter told me that the garage door wouldn't close. Since I don't know anything about them, I called A Always. After I explained the problem, the person told me that it sounded like the optical sensors were just blocked. He said he didn't want to charge me for a call if I could just fix it. That was the problem and it was easily remedied. It's refreshing to deal with a company that isn't looking for every opportunity to gouge you, but really does want to provide good service. If I ever do need a garage door worked on, you can be sure this is the place I'll call.
Posted: 3/08/2013 • Link to this review
I researched Kudzu and read the great reviews for A Always Open Garage Doors. It is true, they are always open as I called them at 11:15 pm on a Sunday night and the owner Mark answered the phone in a friendly tone! My garage door had broken that night and they offered to come then, but I suggested the morning and sure enough at 8:00 am sharp they were at my door. The technician Zack serviced my door, and then replaced my second garage door(which had been broken for months)for a fair price. Mark and his team are both polite and professional. Excellent service and I highly recommend them!
Posted: 12/03/2012 • Link to this review
We lost one of our garage door opener remotes. We searched Kudzu and chose A Always Open based on their ratings and hours of service. We called Saturday morning around 9:30 and reached a technician named Dan. He was very courteous and friendly. He gave me an estimate over the phone and we scheduled the service call for 2:00 to 4:00 that afternoon. Dan arrived at 2:30. He scrubbed the codes for the old remotes and programmed two new ones plus the old one we still had. Now we have an extra remote in an emergency. Dan also recommended a tune-up of the garage door and installing a new set of rollers that move the door up and down the rails. We agreed and the job was completed in an hour. The new rollers make the garage door super quiet; quieter now than when it was brand new. Danís a great technician, very nice, punctual and professional. We highly recommend A Always Open for any garage door needs.
Posted: 10/07/2012 • Link to this review
Called them on a Saturday evening because one of our torsion springs had snapped. Owner was out within 2 hours and replaced the spring, recommended a door strut and new roller which we had him do and figured out how to adjust our brand-new opener which was a model he had never worked with before. The door now runs better than it has since we bought the house - couldn't be happier! We will absolutely use them again and recommend them to anyone who needs service.
Posted: 1/30/2012 • Link to this review
We were having garage door problems and b/c of all the great reviews on Kudzu, I called A Always Open Door for a quote on repairs or a possible new door. Zach came by promptly and after showing me why the door could not be repaired, he gave me a quote on a new door and all the necessary parts. The quote was more than reasonable. On the day of install, Zach arrived on time and he was very nice and professional. He worked very hard and never took any breaks. He was very meticulous and careful and I am more than happy w/the customer service, the quality of the materials, and the quality of work. I feel like Zach went above and beyond on the install. I would recommend this company to anyone.
Posted: 1/26/2012 • Link to this review
Woke up to find the garage door would not open. Called and spoke to the owner--he could not have been more helpful. His son was on a job nearby and came over within an hour. The repair was done quickly, promptly and at a reasonable price. A great company.
Posted: 12/09/2011 • Link to this review
Woke up on a Saturday morning to find my garage door coiled had snapped leaving my door unable to open, called them and within 4 hours on a Saturday they were out and repaired flawlessly with very good pricing for a weekend. I would definetely recommend and use this company again.
Posted: 8/21/2011 • Link to this review