GuildQuality

5 star rating 455 Reviews

(888) 355-9223(888) 355-9223 View Website »

1350 Spring Street NW, Suite 200Atlanta, GA 30309

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Business overview

Surveys

  • Residential

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2002

Languages Spoken

  • English
  • Other

Reviews

View More »

Lower percentage rate of actual, 7/13/2016

Lower percentage rate of actual surveys replied to than was told when being sold the product. No very pleased with it after ~6 months


Guild Quality helps our business, 7/12/2016

Guild Quality helps our business get the feedback we need from our customers. We would highly recommend Guild Quality to friends and other businesses.

Displaying 1-15 of 455

Reviews

GuildQuality - Atlanta, GA - S.P.P.

Lower percentage rate of actual

Lower percentage rate of actual surveys replied to than was told when being sold the product. No very pleased with it after ~6 months

GuildQuality - Atlanta, GA - E.M.C.

Guild Quality helps our business

Guild Quality helps our business get the feedback we need from our customers. We would highly recommend Guild Quality to friends and other businesses.

GuildQuality - Atlanta, GA - C.B.B.

The surveys we have created

The surveys we have created through GuildQuality are an extremely valuable tool that help us shape our company and ensure we have continual process improvement.

GuildQuality - Atlanta, GA - J.P.P.

This Experience with Guild Quality

This Experience with Guild Quality has been great they ave quickly accomplished obtaining valuable reviews and feed back on our services that we have consistently failed to do.

GuildQuality - Atlanta, GA - F.S.S.

Guild Quality is a great

Guild Quality is a great independent customer survey resource for us that is different from Yelp and other review sites. It adds more credibility to our reviews, which is key.

GuildQuality - Atlanta, GA - J.S.S.

Guild Quality provides a proven

Guild Quality provides a proven third party endorsement and survey method for our business and systems. We value what they provide for our business

GuildQuality - Atlanta, GA - S.M.E.

Useful both as unbiased feedback

Useful both as unbiased feedback of how our company is currently performing as well as for promotion of the company. Great service

GuildQuality - Atlanta, GA - J.H.B.

From the initial set up

From the initial set up of an account to the day to day maintenance, the entire staff is extremely helpful and knowledgeable. They give you tips to get the most of the program, which our sales team has been able to show survey results in the home to build confidence in our company. Some of the best customer service around....Guild Quality has been an asset to our organization.

GuildQuality - Atlanta, GA - S.H.E.

Guild Quality makes it easy

Guild Quality makes it easy to get and manage customer reviews, which sometimes are overlooked when you do not have a program set up.

GuildQuality - Atlanta, GA - L.L.L.

Guild Quality has allowed our

Guild Quality has allowed our company to survey our clients throughout the Remodeling process and resolve anyour concerns before they become problems.

GuildQuality - Atlanta, GA - A.L.M.

Guild Quality does a very

Guild Quality does a very good job of sending surveys to our customers. Feedback from our customers is pivotal to our business and they provide a great service to receive that feedback. I would recommend Guild Quality to others.

GuildQuality - Atlanta, GA - F.J.E.

We are very happy with

We are very happy with Guild Quality. It has been great to see such high marks from our customers and also to see what areas we may need to fine tune.

GuildQuality - Atlanta, GA - J.F.E.

We love using GuildQuality surveys

We love using GuildQuality surveys for our business. It feels great when we get positive feedback, and when people have negative experiences we are able to solve issues. It's really helped our business marketing a lot.

GuildQuality - Atlanta, GA - T.B.S.

GuildQuality is professional and responsive.

GuildQuality is professional and responsive. They are not overbearing when reaching out to clients. The response rate is phenomenal (100%). There are great tools available to use in marketing and/or self evaluation. All in all, for a third party surveyor, GQ is the way to go!

GuildQuality - Atlanta, GA - J.N.I.

Excellent resource for anyone interested

Excellent resource for anyone interested in improving their business! We survey all of our clients to find out what they think of us, what is working and where we can improve. After all, they are the most important people in our business.