Find a Pro:
Close to:
Back to results  |  Home Services & Furnishings  >  Moving & Storage  >  Movers

Atlanta Peach Movers

2911 Northeast Parkway 
Doraville, GA 30360
Phone: (770) 447-5121
Fax: (770) 447-5154
Email: Email this business
Website: www.atlpeachmovers.com...
Save   |   Share   |   Print     
Atlanta Peach Movers Atlanta Peach Movers : Movers, Doraville, GA



Enlarge Map  |  Directions

Reviews
 « Prev   1   2  3   4   5   Next »
Reviews: 1

Posted on 11/5/2012

Great Movers
Erick and his team were awesome - they were fast but so knowledgeable and made our move smooth. They were professional and a pleasure to work with! I'd definitely recc'd Erick and his team at APM!
Overall
Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Atlanta Peach Movers replied on 11-06-2012
Thank you for your business and review. Regarding the next review, we have made every reasonable effort to satisfy this customer and address his concerns. Unfortunately, as hard as we try, we can’t satisfy every customer every time. But if you look at our track record, you’ll see that the overwhelming majority of our reviewers were delighted with their Atlanta Peach Movers experience. We do an average of 7000 moves every year, and the quality of our work is reflected in the vast number of customers who use us over and over again and who refer us without hesitation to their friends and associates. We hope you’ll look beyond one negative reviewer, whom we have made every effort within reason to satisfy, and look instead at our stellar overall rating based on more than 600 customers’ reviews. We think you’ll see that we truly are committed to providing top-notch customer service to every customer every time. Thank you. Bill Boone 678-728-2311 bboone@atlpeachmovers.com
Reviews: 1

Posted on 10/30/2012

Broke my stuff, lied to me, couldn't believe reply
Shocked at all of the positive reviews on here. The broke several of my items and damage a door at my old house. They lied to me about replacing or fixing the broken items. The owner, Orlando Lynch, would not take my call and told one of his employees to tell me to drop it or speak to his attorney. It is the worst customer service experience I have ever had! Do not use Atlanta Peach Movers.

At the risk of sounding like a presidential debate, I have to respond to Mr. Boone's reply especially to the information that is just not true. When the items broke, the head mover got in touch with his supervisor and they both told us it would be completely replaced 100% even though we had only chosen the $300 coverage. That was a lie. I am fully aware that Atlanta Peach Movers is not legally responsible to replace the broken items. However, I was hoping to get good customer service. I requested the owner call me on several occasions just so that I could discuss the matter with him. Instead of taking my call or calling me back he asked his employees to deal with me. We exchanged a couple of emails of which were not very pleasant on his part in my opinion and he has threatened me with police and legal action. He also has told me that he will not continue support a charity that I am involved with as well because of this. Shameful in my opinion. I don't care about the money. It was terrible customer service from the owner.
Overall
Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Atlanta Peach Movers replied on 10-30-2012
If you are doing a move within Georgia, you have three valuation options available. (Please note that movers are not insurance agents and are not licensed to sell insurance). Instead, movers have valuation which is a contractual limit of liability. Every mover in Georgia uses the same form called The Addendum to Uniform Household Goods Bill of Lading. It is required to be signed prior to the move. Most people choose Option1 because it is included at no additional cost. It has a maximum payout of $300.00. Option 2A is available for purchase at a rate of $11.30 per thousand with a $0 deductible. Option 2B has a premium of $3.75 per thousand but comes with a $300.00 deductible. The guidelines for additional valuation state that a minimum of $5000.00 per room be purchased. Imagine that your 10 room house is completely empty. In this case, you would purchase $50,000.00. More coverage is available should the situation warrant. Some people say that they are moving , but they only want coverage for the TV’s. You have to cover the entire shipment. Here’s an example, State Farm will not allow you to just insure the stereo in your car; they require you to cover the entire vehicle. Whenever we sell a move, we are ethically bound to discuss all valuation options with the customer and require a signed form prior to the move date. Reasons for this include a more informed customer, and we don’t want to show up to your house on move day and waste your time. If you prefer an in-home estimate, the salesman will bring the form to you. If you prefer a phone estimate, the salesman will email a copy to you. We are very determined to educate you on all pertinent matters pertaining to your move.
Now, to the customer’s review. Unfortunately, some damage did occur, and the customer selected Option 1. No lies were told to the customer, and she completed the valuation form and returned it prior to her move date. The customer made a willful decision without influence. After the move, the customer filed a claim. Based on the customer’s selection, $300.00 maximum payout, we honored the contractual agreement and sent the customer a check. To cite another example, some people purchase liability only insurance for their automobile. If they have an at-fault accident, State Farm will not repair their vehicle because they haven’t purchased additional coverage. We have treated this customer with fairness, honesty and integrity. Orlando Lynch, the owner, has been in direct contact with the customer and has personally reviewed the claim. We are sorry for the damage; it is not our intent to cause problems. Sometimes claims do occur no matter how careful our movers are. Please make certain that you understand your options and ask your sales person questions before making a valuation selection. Finally, we welcome this customer to check the validity of any of our reviews. We are proud of our accomplishments and love our customers. Bill Boone
Reviews: 3

Posted on 10/29/2012

My Go to Moving Company Referral
I'm a REALTOR so it's my reputation on the line when I refer a company. Atlanta Peach has never let me down, my clients are always happy!
Overall
Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Atlanta Peach Movers replied on 11-17-2012
There’s a reason why APM is the Official Mover of the Woman’s Council of Realtors in Georgia. If your Realtor refers you to us, he/she has made a careful choice in making that recommendation. A number of people will call us but end up with another company, because they think they have found a lower price. The following message is from a distressed caller taken verbatim from my voicemail on 10-26-12 at 4:26 pm. I have changed nothing but the name and phone number.
My name is Jane Doe, and I need to get a quote on moving. Unfortunately, I’m in a horrible predicament, but I had a mover scheduled for tomorrow at 9 am, and I’ve just found out that the mover has pretty much taken the money and run, um, and so my husband had previously called and gotten a quote from you guys. I don’t know how far they got, but we need to see if it’s possible to get someone to move us sometime before the weekend, um, if you could give me a call back, I would appreciate it. My name again is Jane Doe, and my number is 123-456-7890. Thank you.
I get calls like this every month, especially on weekends and at the end of the month. The point is this, it’s a wise choice to make a sound decision and go with a company that offers peace of mind. Please also consider that APM has 40 trucks and 100 very capable movers and the best reputation in the business. APM will get your move done right- that’s the Peach Promise. Bill Boone 678-728-2311
Reviews: 1

Posted on 10/24/2012

3rd Move with APM
Just finished our third move using Atlanta Peach Movers. As with each time before, they sent enough people to do the move quickly and efficiently, they were extremely profesional, and the rough estimate they gave me over the phone was spot on. Very pleased again with APM. Moving is not a pleasant process, but dealing with a competent professional team makes it bearable.
Overall
Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Atlanta Peach Movers replied on 10-28-2012
For those of you who call us and mention that you read our reviews, but there are a few bad ones, here is my response. We do about 7000 moves annually. If every satisfied customer who used us over the last 6 years that Kudzu has been in existence went to this site and posted a positive review, there would be about 40,000 positive reviews. Day in and day out, the bottom line is this: we deliver. Bill Boone 678-728-2311
Reviews: 1

Posted on 10/24/2012

Moving Mom
I moved my Mom 500 miles to assisted living, and the facility raved about how polite and respectable the movers were to all of the residents in wheelchairs coming in the same doors.
Great Job!
Overall
Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter
11 to 15 of 651 « Prev   1   2  3   4   5   Next »

Put in your 2 cents. Write a review and tell everyone how you felt about this business or service professional.

Is this your business? Would you like to respond to a review? Reply now through your Business Center.




Other home services categories in Doraville, GA
Electricians
Flooring
General Contractors
Handyman
Heating & A/C
Landscapers
Locksmiths
Movers
Painters
Pest Control
Plumbers
Remodelers
Roofers
Businesses by specialty in Doraville, GA
Kudzu Features
Advice
All Categories
Deals
Guides
Maps
Restaurant Finder
Virtual House

©2013 Cox Search, Inc. All rights reserved. Data provided in part by Localeze and Valpak.
 
 
 
Get a Great Deal delivered to your inbox every day.
Sign In
Facebook  Share This Page
Today's Deals