AirMaster Heating and Air Inc.

Thanks to Jason, Terry and Juan for replacing the entire HVAC system in 1 day, and just before a cold week! They did a great job of retrofitting the intake when replacing the 25 yr-old furnace. Jason then came back this week to check out everthing, and provided some instruction on programming the thermostat.

My only recommendation would be to have some literature for the various HVAC alternatives he presented. This would help to better compare pros and cons, esp when helping to decide between heat pump and traditional systems.

Overall very good experience!...

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My 22 year old furnace wouldn't come on this year. Called AirMaster based on the reviews on this site. The technician informed me the ceramic inside the old furnace was cracked, and leaking CO2. I knew the day was coming to replace the old furnace, and the A/C unit as well. I asked about it and that afternoon someone showed up to quote a great deal on a new furnace and A/C unit, upgraded thermostat, air filtering system and two new returns in the bedrooms that just never seemed to get warm in the winter or cool in the summer. Two days later, the new furnace and A/C unit were installed, and I'm ready for winter and next summer and years of savings on my utility bill!

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I called AirMaster to come by my home and take a look at my dust issue. Jason came by on time and he was very open and honest about my problem. He gave me my options and was not trying to sell me something that we did not need. Thank you!

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After being screwed for the last time by RS Andrews we decided to look for another HVAC dealer. We looked for over a year and had a few companies come to the house. We decided to give Air Masters a try as well. They were on time and honest in their dealings. Fixed a very small problem and that was all. While the technician was there I asked a few questions I had asked of the other companies that came to the house. Are you NATE certified? How many NATE certified techs work for you? AND..Are you on commission for parts or equipment. You know, this was the very first company that said "no sir", "We have a sales department for that". Every other company said "yes" and you better believe they look for that commission at every opportunity. Finally after a year of searching I feel we have found a HVAC company we can truly trust!

UPDATE:
We decided to purchase a Heat Pump system by Carrier from Air Masters. Let me tell you this process was wonderful. The installation was simply outstanding and even the owner of the company came during the install to meet us and promise us top notch service after the sale. Now, just how many other companies would do that? I can not tell you how much better we feel with an honest ethical company like Air Masters and how impressed we are with their expertise. If your looking for an HVAC company who is honest and does a great job the first time, you will not go wrong with Air Master. These folks are the REAL thing....

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My AC needed replacing and I shopped around by checking reviews, getting recommendations from friends, and then getting a couple of quotes. The other place I had quote was slightly less expensive but farther away (on the south side of Atlanta meaning a service call to me in Lawrenceville, I expected, would take longer) and the warranty not as good. I chose to go with Airmaster.

I was particularly impressed at the range of options offered and the honest explanations of them. Asked if I was interested in replacing my heating unit I asked if they thought I needed to do so and was pleased at Jason's honest response of "no." He explained that a new unit could be more efficient but as long as mine was working ok that would be the only reason to replace it. I asked if it would save money to do it now and he told me it wouldn't save much, maybe $100, and on the other hand they often had winter specials which I might be able to catch and erase that difference or even make it cheaper then.

The installation crew was quick and efficient. There was some leakage around the putty seals of the coil housing and when Jason came back to follow up he fixed that himself.

They weren't the least expensive but weren't out of line either. Value is much more than price, and most of the time you really do get what you pay for. Highly recommended.

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