At Omni Plumbing Services, customer satisfaction is our number one goal. We have 20 years of experience in metro Atlanta. We offer commercial, industrial, and residential services, from minor repairs to major projects. We have 24 hour service for our customers, thus we will always be ready if a crisis may arise.
1.) To provide 100% customer satisfaction.
2.) To provide our customers peace of mind, knowing they are in sound hands.
3.) To turn every.. 1st time customer into a lifelong customer.
-Water Line Repair/Replacement
-Water Heater Repair/Replacement
-Video Drain/Inspection Services
-Complete Plumbing Repairs
-Grease Traps Installed/Pumped
-Gas Lines Installed
-Heating/Air Conditioning Services
We had a scheduled appointment with Omni. They never showed. They did send an email asking that we call. We called, didn't get an answer. Left extensive message. They never called back. Never emailed. Never showed. The point of I Kudzu to weed out contractors like this. Cannot recommend based on their flakey business practices
Area Alpharetta, GA
Cost $250 - $499
Date April 2016
Posted: 4/28/2016 • Link to this review
Omni added us to the schedule quickly, arrived on time and with ready to make immediate repairs, did not "over-estimate", and even helped clean up a messy leak! I had low expectations but was surprised and relieved at the level of service. I have added Omni to my preferred contractor list!
Posted: 3/10/2016 • Link to this review
Jason and Brad came out to install a freestanding tub and shower fixtures in my remodeled bathroom. We ran into some unexpected issues, and they were very patient and helpful in finding a solution. I would highly recommend Omni Plumbing, and will be calling them again.
Posted: 1/08/2016 • Link to this review
Toilet in master bath wouldn't refill, Omni squeezed in quick visit end of work day. Couldn't get others before 3-4 days out & more expensive. Just needed proper gasket replaced, 15 minutes. Quick, courteous, saved money. They're great!
Posted: 6/24/2015 • Link to this review
Omni Plumbing is amazing. I don't normally write reviews but felt compelled to after their amazing service. They have been here several times and get right to the issue and don't charge me an arm and a leg. The owner, Jason, is incredible. I wasted hundreds of dollars with other plumbers in the past and will never make that mistake again.
Posted: 4/21/2015 • Link to this review
I called Omni Plumbing because I needed to change my bathroom faucet and some caulking around the kitchen sink.The plumber showed up and told me he will get the faucet since it is a special kind of faucet along with the black caulking. He said he will be at my house on Friday between 1 to 3 pm. I cancelled a few plans in the afternoon and quickly came home at 1 pm, waiting for the plumber to come. At 3:10 pm, I called the office to see why they didn't show up. The receptionist didn't know anything about the schedule, so she called me back that she was sorry the plumbers were stuck at another job will be there tomorrow, between 1 to 3 pm. I was very upset that I couldn't get a lot done that day with my busy schedule, but trying to be understanding that they can't predict exactly how long a plumbing job might take. On Saturday I quickly came home again waiting for the plumbers to come. At 1:30 pm I called to make sure they were still coming. The plumber still didn't have the faucet and told me he will call me shortly to tell me when he will be there. At 4:00 pm I called him to see when I should expect him. He yelled at me, "You have called me 30 times today, I am doing my best. Just go find another plumber.", then he hung up. I called the office to complain to the manager. The lady said she does't want their customer upset and she will schedule me with their other plumber and call me right away. I am still waiting for the call from the office to this day.
Posted: 4/22/2014 • Last edited: 4/23/2014 • Link to this review
During the week of the snow storm, I had a broken water pipe underground, which was pouring water into the backyard. Omni arranged for a leak locator to detect the exact location of the break. Then that same day, Omni returned and replaced the broken pipe, cleaned up, and charged me half of the original estimate. I couldn't have been more pleased.
Posted: 2/02/2014 • Link to this review
I called Omni after another plumbing company left me in quite a bind. James Pogue came out to my house the day of my call to Omni to assess my plumbing problems. He was a HUGE help. Very straight forward, friendly and to the point. There was no haggling or up selling with the guys who worked on my house. I will definitely work with Omni again in the future!
Posted: 10/19/2013 • Link to this review
The guys came out fixed my garbage disposal and cold water not coming out in the bathroom tub in record time. I usually fix things like this around the house, but these two issues were above me. Good work and will use Omni again!
Posted: 5/21/2013 • Link to this review
Bought a new stove and needed my gas line moved. Found Omni Plumbing on Kudzu with 5 stars, so I gave them a call. Really easy to talk to, scheduled a time to give me an estimate. When Jim and Matt showed up the estimate was resonable and they performed the work right then. Very satisfied customer, I'll use them again. Oh and Jim your visor is waiting for you.
Posted: 2/03/2013 • Link to this review
Jason & Jim called and were able to come two hours earlier than we had originally scheduled, which was great for me. They took care of my water leak as well as several other issues I had with my shower pipes and valves. Job well done. Quick, easy and reasonable! Thanks
Posted: 1/28/2013 • Link to this review
I was really satisfied with Jason (owner) and Jim for coming in to research a leak and within 30 minutes was able to identify the leak. It didn't take long for these "water doctors" to go from the master bath to the attic to find and fix a leak that was occuring in the family room. After thinking I would have sticker shock, because of the type of leak, it wasn't bad at all. I will use Omni Plumbing as long as I'm a home owner. This is one to add to your virtual rolodex! - Tarra
Posted: 12/17/2012 • Last edited: 1/07/2013 • Link to this review
Omni Plumbing Services employes only state licensed plumbers. Omni Plumbing Services is fully insured with Allen Insurance Group, Gainesville GA, phone number (770)534-1574. Please feel free to call with any insurance questions that you may have.
* 24-Hour Service Available
Omni Plumbing Services offers tankless water heaters, water saving plumbing fixtures and a variety of ways to help you go green. Call today!