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After meeting with several window companies for HOURS at a time, Marc came in and was able to explain what he can do for our home in under 45 minutes. He was always on time and friendly to work with.... Once the job was finished, the house was cleaned up very well. I highly recommend working with MWT Windows.VIEW MORE »VIEW LESS »
Mark and his team replaced two windows and rotted wood, and did a wonderful job. They were punctual and courteous. We would not consider ever using anyone else. Before we were referred to MWT... Windows, we used another company with horrible results. Thankfully, Mark was able to correct the problem and properly instal the windows. They look great and the quality of work is far superior to what was there before. THANK YOU to Mark and his team.VIEW MORE »VIEW LESS »
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After meeting with several window companies for HOURS at a time, Marc came in and was able to explain what he can do for our home in under 45 minutes. He was always on time and friendly to work with. Once the job was finished, the house was cleaned up very well. I highly recommend working with MWT Windows.
Posted: 8/12/2013 • Link to this review
Mark and his team replaced two windows and rotted wood, and did a wonderful job. They were punctual and courteous. We would not consider ever using anyone else. Before we were referred to MWT Windows, we used another company with horrible results. Thankfully, Mark was able to correct the problem and properly instal the windows. They look great and the quality of work is far superior to what was there before. THANK YOU to Mark and his team.
Posted: 8/12/2013 • Link to this review
Marc Tompkins and the MWT team had done window work for other folks in Jefferson Park so I was expecting great work and they delivered! we had three windows installed and they look great, keep noise out, and the house is warm today in rooms where b4 the new windows, it was always cool. Great price and quick awesome installation service!
Posted: 10/28/2012 • Link to this review
It is a rare and wonderful experience to meet a company that displays such admirable qualities as Marc Tompkins and MWT Windows. After listening to us and offering suggestions and options, Marc gave us a quote that beat other companies that were also recommended to us. When it was time for installation, I became more impressed with the expertise, professionalism and courtesy of the crew. While I had been nervous about the prospect of replacing 40 windows in our house, the crew quickly showed their efficient manner in removal and attention to detail that I have not experienced before. Marc and his team were thorough in every aspect of the job and incredibly sensitive to ensuring cleanliness and attention to details. While working quickly, they took care to skillfully manage the challenges posed by the original builder's legacy to cut corners. Marc and the MWT crew worked to ensure everything was to our complete satisfaction and followed up after the completion to make sure we were happy. This is an exceptional company that is THOROUGHLY RECOMMENDED!
Posted: 7/26/2012 • Link to this review
Having been burnt in the past on a couple of contractor jobs recently I really did my research when it came to replacing the windows in my new house. I had several companies come out and quote me on new windows. Not feeling comfortable with any of them I got on Kudzu to see if there were any local companies that had good reviews. There wasn't, but I noticed a company called MWT was getting rave reviews. Since I'm in Commerce and MWT was in Decatur I was reluctant to call. I am so glad that I did. Marc did not hesitate to come visit me and quote me on my windows. I made a connection with Marc as soon as we shook hands. He seemed cordial, honest, and knowledgeable. Another thing that drew me to MWT were the reviews on his install team. I know that the most important part of doing a job like this is how well the install team does their job. They completed the job to my high standards and even made some repairs to the trim around my windows that were not part of the job. The install team was very professional and I had no problem leaving my wife alone with them while they worked, she even commented on how respectful and nice they were when I got home. I highly recommend MWT for your next window project. Marc was on point with his pricing and quality of materials. I will be calling him again when I replace the windows in the lower level of my house. Thank You Marc for finally giving me a pleasurable home improvement experience!!!!!! The windows have been awesome!
Posted: 6/07/2012 • Link to this review
I had two large custom windows replaced by MWT, and have nothing but praise for them regarding the entire process. Marc gave me the lowest quote out of any of the companies I contacted, scheduled the installation for as soon as the windows arrived, and his crew did a great job installing them. Everyone was very professional and easy to work with. I'd recommend them to anyone.
Posted: 5/25/2012 • Link to this review
We would highly recommend MWT Windows if you are looking to have your windows replaced! Marc and his team were awesome to work with from the beginning to the end of the process. It was evident he took pride in his product and workmanship. Marc also took time to explain the options available to us, but never pressured us to buy. We don't think we could be more happier with how our windows and doors look! We would DEFINITELY recommend MWT Windows to all our friends and family!!!
Posted: 4/26/2012 • Link to this review
I was very happy with the level of personal service I got from MWT. Marc personally counted and measured my windows which other contractors/etc I had estimates from didn't. He actually found more windows than I realized I had which I'm quite thankful for. Despite the unexpected windows MWT came in with a very reasonable bid. The bid included some gutter work that I quite obviously needed. I've been very happy with my new windows. I'm also very happy with the installation of the windows and the gutters I had done. Everything looks beautiful and is working wonderfully. The installers were all very nice and respectful which meant a lot to my wife as she's had some bad experiences with contractors in the past. Marc and his team went above and beyond! I would definitely use them again and recommend them to others
Posted: 3/22/2012 • Link to this review
You won't have any problems with these guys. Mark and the crew are very professional and work hard to earn your business. Great windows, competitive price, fast and professional installation, transferable warranty, what more do you need to know? Highly recommend.
Posted: 3/21/2012 • Link to this review
We heard about MWT Windows through a neighborhood friend who highly recommended them. We set up an appointment with Mark Tompkins to discuss replacing all of our windows and several doors. Mark did an excellent job describing the products he carried and the options available to us. Mark was always prompt in replying to any questions we had while we were making our decisions. Once we decided to place our order with MWT, Mark kept us up to date on the status of our order. On the day of the installation, Mark and his crew showed up on time and wasted no time getting started. Markís crew members were very courteous and friendly. They were very effective and efficient during the installation process and completed the entire job in a timely manner. We were very satisfied with the entire experience and would highly recommend MWT Windows.
Posted: 3/15/2012 • Link to this review
I purchased interior windows from Marc Tompkins of MWT Home Improvement for a great price. He and his crew were prompt, got right to work and did an outstanding installation. They cleaned up behind themselves and I love, love, love my new windows. Would recommend them HIGHLY!
Posted: 2/24/2012 • Link to this review
We interviewed MWT Windows in Feb. 2010 on the recommendation of a friend (who was referred by a friend, and so on...they even had a list of a zillion other referrals we could contact). From the minute we met Marc, we knew we wanted him to do our vinyl replacement windows. Marc is extremely ethical, knowledgable, and reliable and did not pressure us at all to buy from him or buy his most expensive product. In fact, he helped customize a solution that incorporated a few different products (eg. didn't need the same quality window in the garage as the rest of the house, but he suggested a nearly identical alternative that was less expensive). He and his crew proved very trustworthy, quality-mined, and efficient. The installers were courteous and quick, not to mention very friendly. We LOVE our new windows and can't believe the noise reduction and seal that they offer, plus they are so easy to clean, open, etc...We have recommended Marc and MWT Windows to all of our friends and will continue to do so! We hope to have an opportunity to work with Marc again in the future.
Posted: 2/10/2012 • Link to this review
Marc and team installed low-e windows and doors in my condo two years ago. I was having a problem with water leaking through the patio door so Marc and Ron came out to look at the problem. Their whole intent was to ensure the problem was corrected and that I was satisfied. As it turned out, the leak was coming from the unit above mine which the condo association will now have to repair. I wrote Marc with the following comment: Marc, Thank you so much for all your help!! I canít thank you enough for your dedication, professionalism and hard work. I have contacted the management company and board of directors for Piedmont Heights to correct the issues that Ron discovered during his inspection. I can only wish you all the best in the world and continued success with your company. You are truly committed to customer service which is so evident by the service you provided me. I HIGHLY recommend MWT for all your window needs. You will not find any better company. Michael
Posted: 2/02/2012 • Last edited: 5/31/2014 • Link to this review
Mark personally met with us to discuss options in a very non-pressure way. He delivered as promised and was on-site to over see the job. His installers were experienced professionals, very courteous and respectful. The installation was completely turn key down to removing stickers and cleaning the windows. I would highly recommend Mark and his crew for any window replacement work. (20+ windows, including architectural over windows and 1 door)
Posted: 1/29/2012 • Link to this review
Marcís quote was the lowest I received. He was very thorough in his review of my original wood windows. He took careful measurements and looked at the condition of the windows on the exterior too. He replaced 10 windows plus the exterior trim. The experience was great. Marc and the install team arrived promptly at 8 and were finished by noon, including adding the exterior trim. They even added trim around my glass block window that wasnít included in the project so that it would match the other windows! They were very organized and efficient Ė even cleaning up their work areas. The windows look great and keep the cold air out (unlike my old drafty single pane windows). The windows flip in for cleaning and have secure locks. Iím very happy with my decision to have MWT Windows replace them.
Posted: 1/24/2012 • Link to this review