I decided with the cost of the toilet repair quoted by Champion that I should could get a nice toilet to replace the bottom of the line one I had. The plumber said the toilet was ok, but not very efficient and yes, the bottom of the line. So, he went to the store to get the one I showed him in the ad, an American Standard. He returned with the wrong toilet, another bottom of the line non-brand toilet. I didn't know that at the time. I had another plumber come and confirm. Now, on top of having a crappy toilet I can't even find a nice seat to fit, I can't reach the floor to go to the bathroom. I contacted Champion, and they have no comment. I can't believe I fell for another contractor recommendation. :-(
Area Atlanta, GA
Cost $500 - $999
Date February 2015
Posted: 4/01/2016 • Link to this review
I responded to this review almost a year ago. I still have no record of this customer in our database and tried to offer a solution.I cannot reconcile this call or situation with any of our office or field staff and feel like this is not an actual review. If it is please let me know as I want to correct this situation at once!3/27/17
This was my response a year ago...
As the owner of this business I am shocked and terribly upset after reading this review. I handle any complaints we receive immediately and do whatever it takes to correct the situation or refund the customers money. I am not aware or can reconcile your information in our database from your username here. We only have 5 star reviews on every website and are A+ rated on the BBB only because I take very seriously every concern or complaint by a customer. We quit advertising on Kudzu over 2 years ago and we were not notified about this review. Luckily, I happened to sign in just to see if there were any new reviews. You have stated that you called us and we had "No comment". I do not understand as I have trained my staff to come to me personally with any complaints and know that this will be the center of our weekly meeting in the morning. I will get to the bottom of this and make you happy. If you receive this before we can figure out who you are please call us immediately so that I make this right. I would like to know the technician who served you and who you spoke with at our office if you can remember. Thanks, David S.
Dan installed a Hansgrohe shower in my house,and the work was perfect.They came on time,they were very knowlegeble,and very polite.They will be our plumbers from now on. Alba and Edison Geromel
Posted: 3/16/2015 • Link to this review
I had a hot water heater that was rusted internally, leaking, and in a difficult spot to replace. I called Champion Plumbing that morning, got a service appointment that afternoon, and was taking a hot bath early that night. Keith did an outstanding job on the installation, and the price was right when compared to other estimates. Champion will be the outfit I call from now on for all may plumbing needs.
Posted: 6/18/2014 • Link to this review
We had an excellent experience with Champion Plumbing. We had just moved into our home and needed the polybutelene piping removed, new pipes installed and we also needed a new hot water heater and installation. We were spending a lot of money, so we wanted wanted the best bang for our buck. We called Champion for an estimate. Keith came out, on time, gave us information and advice, answered our questions, and we felt an instant comfort factor. We took several bids and decided on Champion. Our decision mainly came down to the fact that Champion offered their 5 year warranty. They totally back up their work. Even the other companies we took bids from would not offer the 5 year warranty. We were also happy with the price they quoted for all of the work. Keith came out on Monday, installed the hot water heater, no problems - seamless - .Keith and his crew showed up on Thursday, 0800 on the dot, and went to work. They were a nice crew, very professional, when finished they cleaned up, and we were completely satisfied with the job. Champion also offers a Champion's Club with an annual service agreement, and comes with several benefits with membership. I highly recommend Champion to anyone for all of their plumbing needs.
Posted: 3/28/2014 • Link to this review
Champion Plumbing has taken care of several things for us from replacing a new gas water heater to an exterior faucet replacement; the work is done right the first time at a fair price. The office staff and field professionals are courteous, helpful and proficient. We do not call anyone else.
Posted: 11/22/2013 • Link to this review
I called Champion Plumbing to have leaks in the kitchen and bathroom sinks fixed. Keith (the plumber) is AWESOME and his work is SUPERB!!! Keith is very knowledgeable, friendly and helpful. He diagnosed and fixed our leaks quickly and cleaned up after he was done. All of this at a reasonable price - couldn't ask for more. Will definitely recommend Champion Plumbing!
Posted: 10/29/2013 • Link to this review
Called Champion Plumbing for an issue I was having with my hot water tank. Leanne took our information and had their lead tech David at our house within 20 minutes of our call. Both were extremely polite and personable which always takes the ease off what could be a major unexpected cost. David took a look, found and applied a simple fix and wished us a good day-didn't even charge us for his expertise! I was flabbergasted to find such neighborly service in this day and age and will be calling Champion Plumbing for all future projects.
Posted: 10/03/2013 • Link to this review
Keith from Champion did a very difficult hot water heater install. It took nearly 7 hours and he was on task and professional the whole time. He installed the heater, expansion tank and a re-circulating pump in a very small utility closet in my bathroom. The door, trim & jambs had to be removed from plaster walls, which I did some the day before. He kept me up on what was going on and answered any questions. Afterward, he went over how everything worked. My hat goes off to him and Champion.
Posted: 9/13/2013 • Link to this review
Came on time. Very professional. Was well prepared to solve my problem.New hot water heater was installed quickly. Did a fast clean job. Couldn't be happier.jkinsel
Posted: 3/12/2013 • Last edited: 3/13/2013 • Link to this review
We had Champion Plumbing do all the plumbing work for our kitchen renovation, which was organised through the kitchen company. They did such a great job that I got their details and have had them back since for other plumbing issues in the house. Again they did a great job and were friendly and on time! I would always recommend them!
Posted: 1/31/2013 • Link to this review
Champion Plumbing always exceeds expectations. From routine plumbing issues to "old house" repairs, David was ready every time. He was always on time and resolved every issue no matter how mundane or peculiar. Also, the flexibility in scheduling and follow up calls are appreciated too !
Posted: 12/05/2012 • Link to this review
Let us help you save energy and water: Install a "HydroClean" fill valve for your existing toilet and you can save up to 3,000 gallons per year. Install a hot water recirculating pump on your water heater and save up to 20,000 gallons of water. We have other options to save energy and water in your home - call us to find out!