Ridgepoint Roofing

6478 Putnam Ford Dr , Suite 108 
Woodstock, GA 30189
Phone: (678) 905-3057
Fax: (678) 494-8172
Website: www.ridgepointroofing.com
Ridgepoint Roofing Ridgepoint Roofing : Roofing Contractors, Woodstock, GA



Reviews
Reviews: 2

Posted on 6/23/2013

LOOK NO FURTHER!!!!
Absolutely impressed. I was in my attic and I noticed there was light coming through from the roof, indicating a hole. I contacted every roofing company I could in hopes to get someone out asap as the weather was calling for rain. Every company did not do business over the weekends and I was told it would be a week before anyone could even come out just to look at it. Tom White from Ridgepoint Roofing called me and said that he was out with his wife but that he would come by that evening to take care of me. Tom is the definition of customer service. He was extremely polite, fixed the hole in about 20 minutes. He even noticed an area on my gutter that was not hanging correctly. He fixed that for me as well. The other companies I had contacted said there would be a $250.00 minimum that would go up depending on the steepness of the roof. Tom finished up and gave me my total of a whopping $35.00. I couldn't believe it. He took time on his weekend away from his family to help me out. I would highly recommend Ridgepoint to anyone. Thank you Tom!!
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Reviews: 7

Posted on 6/21/2013

Poor experience
After some heavy rains recently, we noticed water leaking into our laundry room. I contacted Ridgepoint on Sunday, June 2. Someone answered my call and indicated an inspector would contact me the next day. I received a call as expected and he informed us he would come to our home on Wednesday, the 5th. He arrived on time and performed an inspection of the leaking area. I was relieved when he said the roofing itself was fine and it was just some missing gutter covers, for which he offered to do a replacement job himself (non-company) for $125; I declined and asked for an estimate for a comprehensive gutter cover replacement, and he said he would refer the job to their gutter installer and call me with an estimate.

I have not received a call back since then (today is 6/21).

After about two weeks of no calls, I contacted several other companies. One came out the next morning (6/18) and immediately found a hole and inadequate flashing that the inspector from Ridgepoint did not mention. The other company came back later that afternoon and repaired our roof in a downpour, and we've had no issues since.

I cannot say whether Ridgepoint is good or bad at roofing, since they never actually worked on our roof, but the actions and subsequent lack of communications by their inspector leaves me with a sense of poor ethics and/or skills.
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Reviews: 1

Posted on 5/12/2013

A+ Rating
I would highly recommend Ridgepoint and the owner Tommy White.

I was introduced to Tommy five years ago by a friend. He had interviewed five roofing companies with a 24 point check list and selected Tommy and his company to replace his roof.

We talked to three companies and picked Ridgepoint. They did an excellent job of replacing our roof, with the quality of shingles we chose and all other specifications we requested. Like all reputable companies, he didn't ask for a penny until we were satisfied with his work and clean up. He was on time and finished the job in the time frame he originally stated. Yesterday Tommy stopped by to help me with a clogged gutter and downspout - he came at the exact time he said he would be there and finished the job quickly. His price was extremely reasonable. In an industry where many companies have questionable reputations, Tommy's word and work are exemplary - maybe in part because he is also a Minister.
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Reviews: 1

Posted on 5/10/2013

Fast, Hassle-Free, Great Quality
We have had rain leaks in our ceilings for years, but could never figure out how to fix them. After lots of DIY efforts and professional efforts failed, we decided to call in a roofing expert. We researched roofing companies online and asked everybody we knew about their experiences with various roofers. We settled on Ridgepoint. We could not be happier with the results! Tommy inspected the roof (for free) and uncovered the source of the leaks along with lots of weather damage. He came back to meet with our insurance claims adjuster to make sure he saw all the issues. The whole insurance thing was a snap! The Ridgepoint crew came out on a Saturday morning. I loaded the family in the van and we spent the day (away from the banging hammers) visiting friends and going to the park. When we got back home that evening, the only evidence that Ridgepoint had been there was our beautiful new roof. We haven't had a drip of water from the ceilings since. Added bonus: our A/C bill has gone down thanks to the new ridge vents! I whole-heartedly give Ridgepoint 5 stars across the board! If you're in need of an honest roofer who does excellent work, congratulations. You found Ridgepoint!
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Reviews: 1

Posted on 4/26/2013

Never showed for appointment and never called
No reason not to call in this day and age with cell phones.
They did not show for an appointment and I drove 3
hours to meet them so my daughter did not have to take
off work. They caused me a lot of expense to not even
bother to call and show like they promised. Guess they don't need any business!!
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