My husband and I gave this company 5 stars because of two reasons. First the customer service is top notch. From our first interaction with the sales associate, the installation team and the follow... up interview, everyone I came in contact with were polite and knowledgable. Secondly, words can not express how beautiful our roof is. It is so impressive that 4 out of 5 of my neighbors all had new roofs installed within months after ours. It has changed the look of our house 100% In addition, we have recommended this company to many of our friends and they too have been extremely impressed. THANK YOU RIDGE VALLEY EXTERIORS!!VIEW MORE »VIEW LESS »
I have to say RIDGE VALLEY EXTERIORS made the experience of getting my roof replaced thru my insurance company a breeze, they found the damage, meet my insurance adjuster, and got everything i was... due..we meet and went over the insurance papers and explained everything,, all the items going in my new roof, so there were no short cuts, got a full new roof with all the best products from OWENS CORNING..What a professional team from the beginning to the end, installation and cleanup were perfect and in one day,, THANK YOU RIDGE VALLEY EXTERIORS,!!!!!VIEW MORE »VIEW LESS »
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My husband and I gave this company 5 stars because of two reasons. First the customer service is top notch. From our first interaction with the sales associate, the installation team and the follow up interview, everyone I came in contact with were polite and knowledgable. Secondly, words can not express how beautiful our roof is. It is so impressive that 4 out of 5 of my neighbors all had new roofs installed within months after ours. It has changed the look of our house 100% In addition, we have recommended this company to many of our friends and they too have been extremely impressed. THANK YOU RIDGE VALLEY EXTERIORS!!
Area White, GA
Posted: 4/25/2016 • Link to this review
I have to say RIDGE VALLEY EXTERIORS made the experience of getting my roof replaced thru my insurance company a breeze, they found the damage, meet my insurance adjuster, and got everything i was due..we meet and went over the insurance papers and explained everything,, all the items going in my new roof, so there were no short cuts, got a full new roof with all the best products from OWENS CORNING..What a professional team from the beginning to the end, installation and cleanup were perfect and in one day,, THANK YOU RIDGE VALLEY EXTERIORS,!!!!!
Area Acworth, GA
Cost $10,000 - $29,999
Date April 2016
Posted: 4/23/2016 • Link to this review
Miserable experience. I would NOT recommend using Ridge Valley. Issues throughout the entire process, lack of follow up with no response to calls or emails. They installed skylights with HUGE stickers stuck in the middle of them, after they ordered the wrong size skylights to start. Nightmare. Save yourself the headaches and work with another roofing company!
Area Atlanta, GA
Cost $3,000 - $4,999
Date April 2016
Posted: 4/19/2016 • Link to this review
The guys @ Ridge Valley (Clay, John, and Joe took care of our roof replacement in a very professional and expediential manner. They paid attention to every detail. Very easy to communicate with and also responsive to our questions and requests. I highly recommend Ridge Valley for any home exterior project.
Posted: 8/17/2015 • Link to this review
I was on the search for a roofing company as a new homeowner I didn't know where to start... Ridge Valley was in our subdivision doing roof work so I started doing my research and found a lot of positive comments for recommendation so I called I has the pleasure of dealing with Alston. He was amazing in detail to help me understand everything as for my husband is not home often enough to handle these things it was up to me but Alston made me feel comfortable. He kept me informed sending pictures, updates and just being there if I needed anything. The crew was great from start to finish I was very pleased. I wasn't treated as a $ sign I was treated as friend I felt. So here's to a wall job done Ridge Valley Exteriors as well as Alston. Of I ever need anything done again I would use them as well. VERY VERY HAPPY. THANKS
Posted: 8/12/2015 • Link to this review
Needing a new roof and interior water damage repair following a storm, I contacted several area companies all claiming they were the industryís best. However, it wasnít until I spoke with Alston from Ridge Valley Exteriors, that I knew Iíd safely landed with a reputable company. His attention to detail, keeping clients apprised, and crews on track are unsurpassed in todayís market. He provided photos and videos of my roof damage, supplied samples of materials used, and installed a tarp to prevent further damage prior to the install. They protected the parameter of my home; clearing all debris before leaving. With upgraded ridge vents, Iíve already enjoyed a cooler interior despite installing darker shingles. All edges and valleys are flat and precise making the entire roof look like a solid unit instead of hundreds of shingles. My repaired interior damage had multiple paint colors and boast straight lines where different colors converge. Both projects were flawlessly executed in a single day, respecting my time and availability. I fully endorse Ridge Valley Exteriors should you find yourself with a roofing/painting need and would exclusively recommend Alston as your sole contact for a seamless and satisfied experience.
Posted: 8/05/2015 • Link to this review
Thanks to the photo and video footage from Joe's time up on our roof, I was able to see the dents, dings and HOLES with my own two eyes! I've never had to do a big repair like this before, so needing a new roof a bit intimidating, and I really didn't know what to expect or how to go about it. Joe, and Ridge Valley have a "hold your hand" guarantee. It took the guesswork out of it and walked me through every detail of the process. He made it so easy! Ridge Valley Exteriors is a reputable company, and Joe Reiley is a great guy who is honest and helpful and not at all pushy. He wants to do right by the customers and get done what is needed without costing an arm and a leg out of pocket. We are very thankful for our experience, and I would recommend this company to anyone!
Posted: 2/12/2015 • Link to this review
RVE installed a roof on our home. Work was completed in 6 hours with a crew of 10 - they were amazing. At the end of the day, you could not tell any thing had happened at hour house -- everything was neat and clean. Matt Speiser handled all the paperwork and checked on the progress throughout the day. Couldn't be happier with the outcome.
Posted: 1/14/2015 • Link to this review
We are happy we worked with Ridge Valley Exteriors to put a new roof and a roof ventilation system on our house. Sam Rutherford was very knowledgable and walked us through the process with the insurance company. The crew and materials arrived on time on the scheduled date. They protected the flower beds and did an excellent clean up job. I highly recommend them.
Posted: 1/05/2014 • Link to this review
My Wife and I really Enjoyed Having Sam From Ridge Valley Come out. They Did the Roof across across Street Last year. My neighbor was getting a new roof by some other company. We met Sam after meeting with the other contractor that was going to do the roof next door. Sam was so nice and informative. He was very professional, and Our roof looks amazing, even better than our neighbor's! We are so glad that we used Sam with Ridge Valley Exteriors. He even installed the Ridge Vent System. To keep our attic properly ventilated. Other than the new roof you would never know they were here. I would recommend them to EVERYONE! Thanks Sam.
Posted: 12/13/2013 • Link to this review
They did a great job. It only took one day once the date was scheduled. The installers came back the next day to make sure everything was cleaned up. Our sales guy kept us informed the whole entire time. They even repaired some areas of wood that had been damaged by carpenter bees. I would definitely use them again.
Posted: 9/27/2013 • Link to this review
Ridge Valley Exteriors was well worth every bit. They came out and worked with the insurance to agree on price and storm damage. Another roofing company told me my roof was in great shape, but Ridge Valley had a different opinion. THEY were RIGHT! they did excellent work and went Above and beyond my expectations, doing everything to make me a happy. I AM HAPPY. I love my new roof. Thanks Ridge Valley. I suggest everyone should use them!
Posted: 7/09/2013 • Link to this review