My salesman, Robert K., is fantastic! He is very professional and does his job very well. The installer crew members were exceptional. My roof installation was not easy due to the steep valleys however, they did a phenomenal job. I am very pleased and would highly recommend Ridge Valley Exteriors.
Posted on GuildQuality: 3/15/2017
Ridge Valley Exteriors is a company that cares about their customer. From the beginning of the project Nate Pritz was extremely professional and was invested in educating us about the product and the entire process. We felt sure that he was being honest and upfront about cost and the products that were going to be used and were very satisfied. We had an insurance claim and didn't even know it. Nate was knowledgeable enough to present the information necessary for our insurance companies' adjuster to approve our new roof. He walked our roof and made a video of all his concerns and was able to present clear cut evidence to our insurance company. We would recommend this company and Nate Pritz to anyone unsure about roof replacement and especially if they are questioning whether or not insurance will cover the replacement.
Posted on GuildQuality: 3/13/2017
Ridge Valley Exteriors' sales representative was exceptionally good from the start with the explaining of the work to be done and the products that were to be used. The crew did a great job and was finished on time and in a professional manner. Thank you!!!
Posted on GuildQuality: 2/01/2017
Ridge Valley has been canvasing our neighborhood (Dupont Commons) for days with sleezy, unethical and potentially illegal tactics. They have gone door to door leaving leaflets withc include supposed inspection concerns of our roof (see attached). However, they have been pre-completed, each house gets the exact same items checked as needing repair. They are also entering private property unauthorized and using unsafe methods to obtain access to roofs (ladders on retaining walls, for instance). They have been advised multiple times that we are a no-solicitation neighborhood but have ignored and even laughed at these requests. They have been advised that the next incident of illegal trespass will result in the police being called. They may do good work but their sales tactics are totally unacceptable and I wouldn't trust them anywhere near our home.
Posted: 12/17/2016 • Link to this review
I can't say enough positive things about Ridge Valley Exterior! Larry, my representative, displayed immense patience dealing with house color scheme and disconnects with my community HOA. He was relentless in his efforts to resolve all issues. Although, initially, only replacing my roof, I also purchased new gutters and cover. My added bonus is that I can now hear the rain hitting the cover metal...love it!! I did refer several of my neighbors to him and Ridge Valley Exterior. They are the best!!
Posted on GuildQuality: 10/01/2016
I was very pleased Ridge Valley Exteriors and Adam Connor in the re-roofing of my flat roof home. Adam was very courteous and always prompt for his appointments with me. He patiently spent time with me explaining the procedure and answering my many questions. The roofing crew members were very courteous and did a great job of cleaning up afterwards.
Posted on GuildQuality: 9/29/2016
Great work, quality job and the crew was organized/professional. Only complaint is that they left behind a lot of roofing nails in the driveway and surrounding yard that could be dangerous to step on, or of course drive over and get a flat which many in the neighborhood have reported. Other than that, love my new roof!
Posted on GuildQuality: 9/28/2016
They did a great job for us. Adam was very responsive to our needs, took pictures along the way, and even came back out after a major storm to take a look at our roof. Couldn't be happier with the outcome and the process. Highly recommend them and have to our neighbors.
Posted on GuildQuality: 9/28/2016
Adam Rayburn is an incredible specialist for Ridge Valley. He is honest and upright. I have referred them to many family and friends. I am a realtor and I pass along their name anytime a roof issue, big or small arises for others.
Posted on GuildQuality: 9/22/2016