I worked for this company for 4 months. One roof, we received an insurance partial check. Owner of Kensington kept check no replacement. Second guy on Social Security gave us a $1,000 deposit. Kensington kept the money, no repair. Kensington would not return my phone calls. Went to the office, it was empty. Changed logos and web site design don't trust this company.
Posted: 3/03/2011 • Link to this review
Do NOT do business with these 'people' .Poor workmanship ..We have to have a real GEORGIA roofing company licensed and experienced in Georgia to repair or/and replace work done so poorly by Kensington Roofing.Pictures taken by the home inspector after they 'completed' the job show the poor workmanship. DO NOT DO NOT DO NOT DO BUSINESS WITH KENSINGTON ROOFING ..BUYER BE WARE......
Posted: 9/07/2010 • Link to this review
They swept all the nails and roofing debris *into the gutters*, clogging them completely. Was told on 3 occasions in the past 2 mos "we'll be right out to take care of it". No one showed up for that! Finally had to disassemble them myself to remove simplex and shingle nails as well as paper. Several of my gutters empty into french drains which are certainly full of roofing debris now. I also have not received my shingle warranty documents yet. I wonder how many times they've done this and just haven't gotten caught?
Posted: 7/06/2010 • Last edited: 9/07/2010 • Link to this review
This company took my deposit from my insurance chased the check and closed up shop. Do not do business with these people. I talked to the sales man today and he said they never paid him and he can't get in touch with the owner to get his payroll check.
Posted: 6/30/2010 • Last edited: 9/07/2010 • Link to this review
Almost a yr. ago I started the process of trying to get my roof approved by my ins. co. since I was told by 8 roofers that I did have hail damage.I had over 11 leaks inside my home and the sheetrock in my garage had fallen. One of the ins. adj. took pics with his cell phone! When I ask him about that, he said it was fine, that he had forgotten his camera. I was denied twice and was told that I didn't have any more chances. I had lost so much sleep over this and I had worried myself sick. I felt hopeless and helpless and I was about to pay for my roof myself, when my "fairy" appeared and it was Karen Walker! Karen really knows her "stuff about roofs". Karen said I did have another chance but that she couldn't guarantee anything, but that she would give it all she had and go to bat for me. I told her to go for it. But I really didn't think it would pass. And it did.They did a great job and I am so relieved to have had a great experience with Kensington. Thanks Karen!
Posted: 4/27/2010 • Link to this review
Kensington was a pleasure to work with in every aspect of the job. They did a roof replacement due to hail damage, and the quality of the work was excellent. Everyone who I spoke with throughout the process (especially Bryan, my sales rep) was cheerful and helpful. Their level of communication was great, and the whole process took only a few days. They took great care of the property, and definitely went the extra mile to make sure I was satisfied. I would recommend their services to anybody.
Posted: 4/07/2010 • Link to this review
We had Sean come out to take a look at our roof and quote us on new gutters. Although, we did not have him replace the roof(turns out not enough hail damage for our insurance company to cover)he was very professional and helpful. He even was nice enough to help us do a very minor repair on a shutter that we had loose. When its time for us to repair our roof we will definitely consider Kensington for the job. The quote for the gutters was also reasonable. Thanks!
Posted: 3/30/2010 • Link to this review
Such a smooth process. Michael came out inspected my roof ,found wind damage , took pictures to show us once he came off the roof.Then he set up another inspection with a adjuster ,a couple of days later . My roof was approved ! We recieved first installment on the spot ! That day he ordered our material & it was delivered on next day . Following day ,the crew started at 8:00am & our beautiful new roof was installed by that afternoon ! Michael was friendly,knowledgable, & very professional ! The crew were excellent,they performed a great job . From installing ,to cleaning up around my home ! They left no evidence on the ground of ever being there .. I was very pleased with the job, & I would recommend Kensington Roofing to anyone !!! Thanks Guys. Sincerely,Mr. Peppers
Posted: 3/12/2010 • Last edited: 3/19/2010 • Link to this review
My roof looks awesome. Thunderstorm grey is the color. Im so glad I hired Kensington roofing for the job. The crews are very good and did the work in a timely manner and cleaned up after the job was over. The office was very professional and I never had any doubts about if or when the job was getting done. Great job from a great company. I will tell everyone that needs a roof about Kensington roofing.
Posted: 3/12/2010 • Link to this review
I was extremely happy with the way Mr. Daugherty handle everything, from the Insurance company, and coming back to check on the results.And it came out great. I would highly recommend this company to anyone.Again Thanks P.Ledord
Posted: 2/25/2010 • Link to this review
Worked with Bill Holbrook from Kensington and he did fantastic job working to get my roof replacement approved with insurance company and a fantastic job replacing the roof. Could not believe how fast the job was done and how clean my yard was when they left. House looks like new with this roof.
Posted: 1/26/2010 • Last edited: 2/03/2010 • Link to this review