Grand Central Auto

904 Prairie Trail 
Austin, TX 78758
Phone: (512) 906-1107
Fax: (512) 906-1115
Website: www.gcatx.com
Grand Central Auto Grand Central Auto : General Auto Repair & Service, Austin, TX



Reviews
by theskyguy at Citysearch

Posted on Citysearch on 12/22/2009
great referral
A friend of mine told me about this place. She went in for an oil change and they gave her upgraded oil since her car was so new. They also notied the tire light was on, so they filled up all the tires. \rI recently went to grand central with my own car, based on her experience, and was very pleased. The dealer had quoted me around $1600 for timing belt and brakes and wouldnt committ to a turn around time. The guys at Grand Central did it right on time, as promised, for much less. They even called me during the day to let me know everything was on track and to arrange pick up time (they had to stay a few minutes late for me to arrive). \rI appreciate and value good communication as much as saving money, which is why I recommend this shop.
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Reviews: 1

Posted on 12/10/2009

Trustworthy shop
I took my van to a quick lube place. Of course they found a million other things wrong and wanted to charge me an arm and a leg. A friend recommended Grand Central Auto so I brought the vehicle by for them to inspect.
The only thing they found was leaking steering fluid. They showed me where the leak was and since it was an expensive repair (rack and pinion) they worked with me and gvae me a much needed break. I feel like they treated me with much respect and they have truly earned my business. They demistified the whole mechanic lingo mumbo jumbo and talked to me a like human so I understand the value of doing teh repair versus the risks of not doing it. They also discuss used parts option versus OEM. In the end, they left the decision up to me, but I felt well informed. The car has performed beautifully since the repair and I actually feel, forthe first time with a car related issue, that I got more than my moneys worth. Ill be back even for the next oil change, which is actually cheaper than the quick lube place with brake inspection and tire rotation.
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by jmcnown at Citysearch

Posted on Citysearch on 12/9/2009
you should absolutely use this place for your auto needs
This place is awesome. Will (the owner) is extremely nice and personable. I had some body damage and was looking for a functional fix no new parts or anything. After going to one place and having them tell me they'd HAVE TO replace the hood and head lamp and paint it for about $1500, I went here and got just what I had in mind for less than $200. I just had to buy a new hood latch mechanism for the hood to close all the way, and that cost next to nothing. They installed the hood latch, got the hood completely flush with the rest of the car and pulled and straightened out the head lamp. It looked better than I even thought it would. I'm not saying you should go there and expect to pay less than $200 for your repair my damage was fairly minor, but it was definitely quality work at a very reasonable price with great customer service. I'll definitely be going back for any auto repair needs in the future they do more than just body work....
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by steve oray at Citysearch

Posted on Citysearch on 12/8/2009
Better than the rest.
Better than the rest. I know Will, the owner, for a long time and I just bought a car from him. I know his passion for cars but I have always know him as a career banker. Nonetheless, when my car was dying, I went to see him. I have to tell you that his professionalism and compassion as a banker has carried over well into the auto repair industry. He had all the forms that are needed to transfer ownership. He walked me through the process. Talked with me about options for my old car. He even gave me a warranty! \rI was also impressed with how his shop looks and how his staff responds to him. They have definitely accomplished a lot in a short time. \rI highly recommend Grand Central Auto based on my personal respect for Will and on my own experience with them as a customer. \rKudos Will and keep it up. I know you will be successful building a reputation in Austin.
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by barbrapf at Citysearch

Posted on Citysearch on 12/4/2009
Great service. Great job.
They fixed my ac this summer and took great care of me. Will came to pick up my car, left me his, and took mine to his shop because I work downtown. The next day a fuse blew and the ac stopped working. Will was very responsive. he came down, took the car again and brought it right back to me in the afternoon. Fixed and no additional charge! I trust these guys. They will go out of the way to make things right. Also, without charging me anything, they noticed one of tires was about to blow. I told them i would take care of it over the weeknd. They were very sweet to call me the following week to make sure I had:-)
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Coupons
Precision Tune Auto Care
Most vehicles. Plus shop supplies, tax and waste disposal fees. 5W20 & canister filters extra. Other restrictions apply.
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GOODYEAR AUTO SERVICE CENTER
Conventional- $18.95, Synthetic & Synthetic Blend- $10 OFF! Up to 5 quarts. Most vehicles. Full Goodyear Auto Service Center Oil Change coupon details are available on the About tab.
Good at participating locations.
One coupon per customer.
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