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Sears Home Services

4 star rating 12 Reviews

(800) 349-5071(800) 349-5071 View Website »

7300 Read BoulevardNew Orleans, LA 70127

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Reviews

  • Sears Home Services - New Orleans, LA -  USMCman

    Reviews: 1

    Repairman never showed up!
    USMCman (1 review)
    12/17/2011

    I bought a TV from Sears but later joined the Marines. During that time I had to put the TV in storage and had to wait 3 years before I had the opportunity to get it out of storage and bring it to my duty station in another state. When I finally got it, it didn't work. It took me 2 months to find a suitable date and time that a TV repair could be scheduled with Sears due to my stringent/unpredictable work schedule. On the day it was scheduled, I waited several hours and no one showed up. I called to tell them and they had no explanation for why the repair technician didn't show up. Their technicians are required to let them know if they are running late or behind but no explanation was given. Sears apologized and said a technician would call me the next day and reschedule. The next day, no one called. They also would not service me on a Saturday. So I called Video Vision and they were willing to come out right away, AND they service on Saturday and Sunday for much cheaper than Sears! Sears did not live up to the service they promised and were unwilling to accommodate me to rectify it. They were a HUGE waste of my time. Thanks for nothing Sears!

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  • Sears Home Services - New Orleans, LA - Guest G.

    Guest G.

    SEARS CUSTOMER SERVICE
    Guest G. (Posted to Judysbook.com)
    6/14/2010

    When shopping at Sears, I find excellent sales and friendly service. I love to look for bargins while not comprising quality. Thank you Sears for p...

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  • Sears Home Services - New Orleans, LA - bonnie k.

    bonnie k.

    I purchased a t.v.
    bonnie k. (Posted to Judysbook.com)
    6/11/2010

    Good: the service was excelent, the salesman very really nice to me.I bought a t.v. ,returned it because was to small, got another it had bad picture,...

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  • Sears Home Services - New Orleans, LA - Rodney P.

    Rodney P.

    Great Shopping
    Rodney P. (Posted to Judysbook.com)
    6/11/2010

    Its such a joy to shop a retailer and get what you need.Thanks for the excellent customer service and selection.

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  • Sears Home Services - New Orleans, LA - Guest G.

    Guest G.

    Garage Door Opener
    Guest G. (Posted to Judysbook.com)
    6/11/2010

    Had A new opener enstalled, service was great. Opener works like a charm. Very quiet.

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  • Sears Home Services - New Orleans, LA - Guest G.

    Guest G.

    Great Sears Store
    Guest G. (Posted to Judysbook.com)
    6/10/2010

    Always a joy to shop at Sears.Helpful staff and great selection too.

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  • Sears Home Services - New Orleans, LA - Guest G.

    Guest G.

    Helpfulness of employees
    Guest G. (Posted to Judysbook.com)
    6/07/2010

    Sears always has an employee readyto help when you need one. You don'thave to hunt one down like some otherstores I have been to.

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  • Sears Home Services - New Orleans, LA - Guest G.

    Guest G.

    Sears Rubber Garden Hoses are The beat
    Guest G. (Posted to Judysbook.com)
    5/30/2010

    I love the sears rubber hoses because of thier durability and longevity. I purched 2 sears ribber hoses in Illinois in 1975. I brought them to Florida...

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  • Sears Home Services - New Orleans, LA - Guest G.

    Guest G.

    not treated fairly
    Guest G. (Posted to Judysbook.com)
    5/30/2010

    Good: I liked the price of the lawnmower and weed eater.. Bad: I wanted to purchase an air conditioner but they didn't have anymore in boxes so I woul...

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  • Sears Home Services - New Orleans, LA - Guest G.

    Guest G.

    e mail order
    Guest G. (Posted to Judysbook.com)
    5/28/2010

    web site is a little tricky to navagate thru; couldn't find part by entering part number listed in manual. ordered wrong part, reordered correct one, ...

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  • Sears Home Services - New Orleans, LA - Guest G.

    Guest G.

    Sears
    Guest G. (Posted to Judysbook.com)
    5/27/2010

    I quickly found what I was looking for and the salesman was very helpful in answering all my questions. He was very helpful in securing a cart so I co...

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  • Sears Home Services - New Orleans, LA - Peggy P.

    Peggy P.

    Phillips
    Peggy P. (Posted to Judysbook.com)
    5/25/2010

    I shop at sears a lot because I like the servies I get and the sales people

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