Houser Heating & Air Conditioning

Houser Heating & Air Conditioning Heating & Air Conditioning
Phone: (678) 374-3269
Email: Email this business
Website: www.houserhvac.com
Houser Heating & Air Conditioning Houser Heating & Air Conditioning : Heating & Air Conditioning, Conyers, GA


Reviews
Reviews: 1

Posted on 6/30/2012

Reliable-honest-dependable-knowledgeable
Have been doing business with this company since 1995. They are still the same awesome company they have always been. They call to keep you informed of their arrival time or delays. Always going above and beyond the call of duty!! AC quit 100degrees outside!! Josh and Jason came and put complete new unit in despite the 132 degrees in our attic. Had us cool in no time!! Thanks for your integrity and service.
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Reviews: 2

Posted on 6/26/2012

Awesome Experience... Very Pleased!
Technician was neatly dressed, knowlegable, through. The fee was resonable. Wife is cool. I'm happy
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Reviews: 1

Posted on 6/25/2012

Fast & Courteous Service
The techinician responded to my call and was at my home within 15 minutes. He showed me and explained the problems with the system. He had parts available on his service truck. He was courteous and wore covers on his shoes while in my home. The technician identified an error/intentional up-charge of a previous contractor. While in our attic, he even change my home's air filter. It only took about an hour to have everything up and running. I would recommend this company and this techinician to anyone needing HVAC service.
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Reviews: 1

Posted on 6/24/2012

Honest, Great Company
The tech Jason showed up same day we discussed options on my 17 year old unit. I decided to replace and upgrade, the Next Day Jason and Josh showed up and had it all done in 4 hours! They treated me great and treated my house as a home not a job site.
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Reviews: 1

Posted on 6/22/2012

Trying to sell me on what I did not need.
First of all they were very late for both meetings and would not give me a courtesy call. At the first meeting the guy was standing outside my house for 15 minutes on his cell phone. I took time off work to be there.

I had contacted them to install a wireless thermostat I had bought. I had emailed them previously with model number and website link so they knew what they would be dealing with. When he got here and looked at it he had not idea how to install it. So here I am having taken time off work and they can't install this even though I had specified the exact model.

Then after that within 10 minutes he's looking at my heat pump and determines I need a new one and has his price book out and is trying to sell me on a $4000 heat pump based on the fact that it may or may not have a leak. The heat pump is fine and has been working perfectly for months still.

Tired of them wasting my time.
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Houser Heating & Air Conditioning replied on 06-22-2012
Lies come easy for you! 1)We have been to your house only one time. 2)We always call first before coming in the time period set for the service call. 3)YOU changed YOUR mind on us installing the thermostat you incorrectly bought online and you put it back in the box to return. We wasted our time preparing for a thermostat you didn't even want. 4)We determined you were low on freon and you did not even want to find out where the leak was. The tech determined nothing from that. You were given no proposal nor even a price at all! 5)We haven't seen you since our only visit to you in February. Did it take this long to fabricate your review?
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