A USA Appliance

A USA Appliance Appliance Rental & Repair Services
Phone: (678) 500-8040
Email: Email this business
Website: www.appliancerepairgeorgia.com
A USA Appliance A USA Appliance : Appliance Rental & Repair Services, Atlanta, GA


Reviews
Reviews: 1

Posted on 4/7/2012

Highly recommend Sam and USA
Sam is a Man that cares for his customers. He came to my house and repaired my refrigerator with explanation and in my opinion a fair price. I also had a leak in my washer and he made a repair same day to.Sam was so polite and extremely nice with me! The most important thing was that he was exactly on time! And I was surprised how quick Sam fixed the problem! I highly recommend Sam and USA appliance
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Reviews: 1

Posted on 4/6/2012

What A Joke
The website is titled "American Appliance & Refrigeration Inc" yet no one there speaks fluent, understandable English.
The repairman arrived on time, yet had a difficult time understanding me attempt to explain to him the basic problem of my refrigerator not cooling. I asked him 3 times why the refrigerator kept "cycling" a fan off and on repeatedly and after the 3rd time his response was "yes". He mumbled something about a specific part being bad, went out to his family Toyota minivan (no "work" van), then came back inside with two different parts he had to order and with a total price including parts and labor. I asked him for a break down of the individual parts to know what I was paying for and he didn't understand me. I finally called the company and spoke to someone there who basically understood me, only to have that person speak to the repairman in a language that sounded Russian. I was finally fed up with the lack of "service" from both the repairman and the company and asked him to leave. I requested for a Supervisor or owner to contact me and was told by the company that I had to call the manager myself since he has a separate number. The manager was no help either.
All of these "positive" reviews and the statements of "up front" pricing on parts, etc. had to have been written by this company themselves. From what I encountered, there is no way this could be true.
STAY AWAY!!!!
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Reviews: 1

Posted on 3/1/2012

Convenient hours and great service
My 5 year old washer quit working and I was able to schedule them at 6:30pm to come out the next evening. I was worried about hiring someone who was going to charge $100 just to walk through the door plus parts and labor. This guy knew exactly where to look to replace the switch that made the washer think the lid wasn't closed. He was in and out in an hour and was very reasonable. I'm keeping their card!
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golfchick
Reviews: 134

Posted on 2/21/2012

Fast; had the part; fixed the washer quickly.
I came home to meet another repair person and found that my washer was leaking. I called and they came out within a couple of hours. Vitaliy diagnosed the issue, explained the costs and (amazingly)had the part on his truck. He fixed the problem, mopped up the water from the leak and, when I told him to leave the washer out so I could vacuum behind it, vacuumed for me and put the washer back! Great Job - they ae definitely on my call list for future repairs.
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Reviews: 3

Posted on 2/15/2012

Rude on Telephone so did not bother.
When I called to investigate getting a washer repaired, the person on the phone would not let me finish a sentence, rushed through telling me what was going to happen as if they were doing me a favor, and so finally I just said to forget it.
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