Citrus Fresh did a fantastic job cleaning our carpets. Steve was gentle when handling our stuff and careful not to scratch our hardwood floors. He was very personable and extremely efficient. He was able to clean our entire basement, stairwell and the children's 2 bedrooms, which had terrible stains, perfectly, all in about 2 hours! Their service is affordable and they leave your home smelling great! We will definitely be using Citrus fresh again!
Posted: 12/25/2015 • Link to this review
We had carpet that was beyond dirty after a renter left our property. They had a pet that was kept in the basement and thought we would try cleaning before replacing the carpet. So glad we did; Citrus Fresh cleaned our carpets amazingly, got the pet odor and stains out with the pet enzyme. Richard was excellent in his service and professionalism. Price was better than expected and the service from the get go well exceeded our expectations. Great product and service!
Posted: 11/14/2015 • Last edited: 11/15/2015 • Link to this review
I scheduled an appointment a week or 2 out which was as soon as I could get one for between 2-4 on a Friday. At 1:30 I received a call from Steve that he still had another job to do and would not be there until about 6. After calling the dispatcher and asking what they could do, I was told, after she checked, that the soonest they could reschedule was the following Thursday at 8:00am. After telling them this was unacceptable I was offered to be put on a waitlist. I called Steve after 5 and asked if he could do it the following Saturday morning instead of that evening and he was willing to on his day off at 7:00am. I give Steve 5+ stars for working with me and the work he did. I give the dispatcher/scheduler 1 star for over booking Steve which results in extreme customer service issues if he can't complete his appointments and I get pushed to the back of the line. Price and actual carpet cleaning were great leaving a great smell in my rental unit. Get an 8:00am appointment unless you want the work to be hours later than scheduled.
Posted: 8/04/2015 • Link to this review
I have used a couple of other carpet cleaners over the last few years including some of the big name operations. While none of them were terrible, none of them really won me as a customer either. Last time Zero Rez came out i felt like i was being upsold at the car dealership...."Oh, you wanted me to remove the tough spots? That will be $XX" Closets are extra etc... There was none of that from Citrus Fresh. I scheduled and got an accurate quote online. I got an email confirmation and a follow up call. I got an email reminder the day before the appointment. The email even told me about the person coming to do my service. Nice touch. On the day of the appointment I was called and informed of when they would be there within the service window. They showed up on time, they were nice, professional and did a great job. Best of all it cost exactly what i was quoted when i registered the appointment online. Two days later i recieved a follow up call to make sure i was happy. That is how business should be conducted and i now have a carpet cleaner that i feel a sense of loyalty to. Recomended.
Posted: 5/22/2015 • Link to this review
I will use Citrus Fresh again. The tech arrived on time and was very polite and professional. The service was as advertised. The carpet was left with a pleasant citrus scent and was completely dry in an hour. I have already set my next appointment.
Posted: 5/15/2015 • Link to this review
Rugs look and smell great, but expensive also it doesn't appear to be a deep cleaning, just surface. The guy was nice and professional, but obviously straight out of high school, for premium price i expected experienced professional, but he did a good job. Some spots didn't come out. The process involved spraying solution on surface then using buffer working the surface of the rug then vacuuming, so it looks great on surface but i don't think is 100 clean, having dogs i was hoping for a deeper clean. i told the guy that we had some dog accidents in some areas but since we have dark rugs you can't see the stains but i don't think he cleaned extra in those spots. Also my baseboards were not cleaned like the other review stated. Update: I got a follow up call and they came out for recleaning, which helped with some spots that didn't come out the first time.
Posted: 4/07/2015 • Last edited: 4/16/2015 • Link to this review
If you guys haven't tried out CitrusFresh Carpet Cleaning please do it now, because their work is AMAZING. I had a few stains in my living room which came out, and whatever they use I bet no other cleaning company has it. They not only clean your carpet to perfection, but they vacuum your carpet afterwards. Also, wipe down your base boards when they finish, and that is just OUTSTANDING. My carpet cleaner name was Richard H. and he was the coolest carpet cleaner I've ever met in my life. He reassured me that he would do his best to perfect my carpet with getting those stains out. GUESS WHAT? He not only did it, but he has my carpet looking like I just moved in. Since, I've found me a great carpet cleaning company, I'll be calling them every 6 months. OH! YEH! They have GREAT PRICES, and you can't beat a great price, great service, & EXCELLENT CARPET CLEANING. I couldn't have gone with any other carpet cleaning service in Atlanta, but these guys. My carpet isn't drenched with WATER like it would've been with most companies. I say it'll probably dry in a few, and that's also amazing. So glad that, I looked at their reviews prior to calling. If you see they have 5 stars, and I see why! Thanks a million CitrusFresh Carpet Cleaning, and I'll most definitely be using you guys in the near future. When you guys call to schedule an appointment make sure that you ask for (RICHARD H.)! :P
Posted: 3/25/2015 • Link to this review
Steve and his wife were my cleaners from CitrusFresh. They did a fantastic job and were very nice to work with. The 3 bedrooms were cleaned and sanitized in about an hour. I would recommend CitrusFresh as your carpet cleaners and I will be using them again.
Posted: 3/18/2015 • Link to this review
2013, 2014, 2015
CitrusFresh Carpet Cleaning uses a soluion that has been derived from nature, made with lemon, orange, and grapefruit extracts! Our cleaner is powered by d-Limonene, a citrus solvent extracted from citrus peels. d-Limonene is a cleaner from nature!