I hadn't had my carpets cleaned in several years. In the meantime, I cared for my wife with late stage Alzheimer's Disease, raised a teenaged son (with all the comings and goings of his friends), and I have 3 cats.Needless to say, my carpets were a disaster! I called Shannon, and described my situation. I have between 4000 and 5000 square feet of carpet. She gave me a very fair price and we agreed on a date and time. 2 men showed up right on time. We walked the house, and I showed them the problem areas and spots. They got to work and it took about 3 hours. Part way through, Steve, the owner of Mr. Kleenz Woodstock, came by to check on their progress and make sure all was going OK by me. I could not be happier with the results. The carpets look great, and every spot, large and small, came out! I highly recommend them, and I will use them in the future!
Area Woodstock, GA
Cost $500 - $999
Date April 2016
Posted: 4/14/2016 • Link to this review
They did not overpromise to get the job, but spoke realistically about what could be expected. I went with my gut (and reviews), as competitors had promised the "sun and moon". The whole operation was efficient. Steve devoted as much time as necessary to get the job done as thoroughly as humanly possible. He put his heart into the job. His equipment is professional-grade to boot. I worried that the stains would return after a few days, as has happened with other carpet cleaners in the past, but not so with Mr. Kleen'z. That company deserves every 5-star rating and more.
Posted: 6/19/2013 • Link to this review
Steve @ Mr Kleenz cleaned my carpets today and did an excellent job! My dingy horrible stained white berber is once again snow white!! Steve was prompt, professional, friendly and had very reasonable prices. Most importantly, he did a great job and got all of my carpet looking soooo much better! I had a problem with an older kitty spraying several doorways upstairs and Steve cleaned and treated the areas so that are so much better. He even offered to come back and redo the hallway for free when he returns to do our upstairs rooms. I can now have family over on Christmas day and not be embarrassed at my grubby carpets! It's a white carpet Christmas over here! Thanks Steve!!
Posted: 12/19/2012 • Link to this review
Steve steam cleaned my carpets and upholstery recently. He was fast yet thorough and offered great prices. He came recommended through another service provider and I found him to be very trustworthy and kind. I would highly recommend his services.
Posted: 10/30/2012 • Link to this review
Recvd recommendation from my sister-n-law and reviews here on Kudzu, so I called up Mr. Kleenz to schedule a cleaning of our carpets. I had to leave a message, but received a returned call promptly. Was told Steve would be out at 9:30 on the morning we agreed to and he would call 30 minutes prior to let us know he was coming. This all happened exactly as I was told and he arrived promptly. Steve was excellent to talk to and deal with, and after surveying the areas he actually reduced the agreed upon price. Work was completed timely and everything cleaned up after. Carpets are clean and even feel softer to walk on now. Thanks for a good job Mr. Kleenz!
Posted: 10/15/2012 • Link to this review
Had Steve come in to scotchguard our sofa. He showed up on time and was pleasant to deal with. He was careful to test the sealant on an inconspicuous portion of the sofa to make sure we didn't have any issues and was great about communicating throughout the process. I'd bring them back again without a 2nd thought.
Posted: 4/16/2012 • Link to this review
From the first phone call requesting an appointment until they pulled out of the driveway, I knew that we found someone that we could call again and again. Great customer service and an "unbeatable" price. I would highly recommend this company!
Posted: 4/06/2012 • Link to this review
Steve just left after cleaning 7 areas of our house. He called 30 minutes before he got here, arrived on time, and cleaned the carpets thoroughly and efficiently. Our formerly ratty, matted carpets are now bright, fluffy and vibrant. When Steve asked if we had any problem areas, I told him we were just interested in a deep, sanitizing clean since we are having a new baby soon and that the stains were of little concern since we'd replace the carpet within a year anyhow. He listened, understood and then cleaned the heck out of it... and the stains are gone too! Finally as we discussed some of the other things we've been putting off for way too long he was happy to provide referrals which I can trust operate just like he does. Great work, highly recommended.
Posted: 12/28/2011 • Link to this review
I hired this company after seeing the great Kudzu comments and it was an excellent choice. Steve was professional and courteous. He got out to my house quick and was great at handling my pet furniture. haha. I would defiantly recommend his company to anyone in the area needed carpet or upholstery cleaning.
Posted: 12/21/2011 • Link to this review
I called Mr. Kleenz simply because it was close and at the top of the reviews list. Was a bit skeptical, but after talking w Steve went ahead. He showed up earlier than planned , no big deal, was courteous, quick, and best of all got up ALL the carpet stains. Will be using mr kleenz again soon.
Posted: 11/21/2011 • Link to this review
Mr. Kleenz was great. They are family owned so they really put it all in their work and it shows. They called ahead so we knew what time they were showing up. They walked through our whole house listening to our problems, and went to work fixing them. They were done quickly, and were cheapest price for what I found. I highly recommend them. It is a father and son team and they are very polite and know what they are doing. Our carpets look great!
Posted: 9/15/2011 • Link to this review
The first good sign was that a real person answered the phone. They were very easy to deal with and did an amazing job. Very professional. The pricing was extremely fair. I don't think we could have had a better overall experience. It was so nice to do business with real people. I don't think that I will ever use another carpet cleaning service.
Posted: 9/15/2011 • Link to this review
Steve has been to our home several times to clean our carpet, 3 dogs, 4 kid's. You can only imagine the foot traffic. When he is done, it seriously is closet clean. It looks just like the fresh,clean carpet in the closet. I am very satisfied at the results and the value of his service. I will never use anyone else.Give him a call, you will be so happy you did.
Posted: 8/24/2011 • Link to this review
We use all green products that are all biodegradable. We use a specific rinsing agent to remove all residues. We also do an extra dry pass to expedited drying.