2012, 2014, 2015
* By Appointment Only
We just did a major remodel and needed frameless shower doors and called several companies. They were all very well reviewed and while I suspect they woudl have been good, we selected Renu because of... Rib's customer service. Here is a guy that knows what customer service is. First he comes to you, too many other shops are only open Monday to Friday during business hours. Rob also takes the time to hear what you are looking to do and then provides you options and the pros and cons of each. He is very responsive seems like no matter when you email him. He follows up and his pricing is competitive. He will never be the cheapest, but he is far from the most expensive as well. Great process and easy to deal with. Product was installed as promised and is fantastic looking! This place excels in customer service and I would have no problem recommending him.VIEW MORE »VIEW LESS »
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We just did a major remodel and needed frameless shower doors and called several companies. They were all very well reviewed and while I suspect they woudl have been good, we selected Renu because of Rib's customer service. Here is a guy that knows what customer service is. First he comes to you, too many other shops are only open Monday to Friday during business hours. Rob also takes the time to hear what you are looking to do and then provides you options and the pros and cons of each. He is very responsive seems like no matter when you email him. He follows up and his pricing is competitive. He will never be the cheapest, but he is far from the most expensive as well. Great process and easy to deal with. Product was installed as promised and is fantastic looking! This place excels in customer service and I would have no problem recommending him.
Posted: 4/23/2015 • Link to this review
We hired Rob to install shower door and glass shelves in a new bathroom. He did a great job and had very fair pricing. We encountered some unexpected issues with the shelves that he worked through and they look great! I would definitely hire him again for something like this.
Posted: 1/01/2015 • Link to this review
Renu installed a frameless glass shower door in 5 days as our contractor finished way beyond schedule and out family was due in for the holidays. Rob called everyday to update us on our chance to complete the work before their arrival.
Posted: 12/31/2014 • Link to this review
RENU Atlanta did a great job for us from initial consultation through installation. The owner, Rob, was very professional and informative throughout the process. We ended up getting exactly what we wanted at a fair price. We highly recommend Renu Atlanta and are completely satisfied with their work.
Posted: 10/25/2014 • Link to this review
After getting quotes and speaking to several glass shower installers around Atlanta, my husband and I decided on Renu Atlanta. Rob came out to look at the shower, gave options on headers vs. clips, and explained pros and cons from both a visual and strength perspective of using headers vs. clips for our shower layout. We ended up going with a header without using channels on the bottom and miter glass at joints of pony wall which make the glass shower look clean. One glass panel was not properly cut but so they made sure to have it recut and then returned to installed. We are pleased with the quality of workmanship and customer service. The price seems fair given they weren't the most or least expensive. I would highly recommend RENU Atlanta based on our experience and the care in which the glass shower was installed.
Posted: 7/15/2014 • Link to this review
I was initially skeptical about calling because I had already received 5 quotes and was not sure what difference they would be. My wife asked for me to send a text to Rob and quickly he sent back a quote, and after we met in person I instantly hired them on the spot. Great service, very educational and it took 5 quotes to get to the right one. I will definitely recommend them.
Posted: 1/21/2014 • Link to this review
In any large remodel you wind up working with a variety of contractors - some good, and some not so good. These guys are in a class by themselves. They bent over backward to make sure ever detail of the experience was outstanding. They were true all stars! The attention to detail and the extraordinary precision with which they accomplished their install was remarkable. I would not use anyone else. They are in a class by themselves.
Posted: 2/25/2013 • Link to this review
I talked with three companies before deciding on Renu Atlanta. Dealing with Rob was a pleasure and as a contractor, I couldn't ask for anything more. The workmanship was excellent, the product was more than expected, and the interaction between his staff and mine was not only professional, but very helpful. Having lost my previous glass installer, I am thankful that I have found a new source to rely on. The pricing was very competitive, and his team made the templating and installation process a breeze. The Customer couldn't be happier! I would gladly recommend Renu to other contractors and homeowners.
Posted: 8/04/2012 • Link to this review
Terrific experience. Rob and his team were highly responsive, detail oriented and put safety first in their design which was important to us with young kids and a large double shower. You want an expert with frameless showers and these guys are just that and he was very well priced. Excellent instaler too which is important. He even spoke after hours with me and worked great with my contractor. Look no further! Thanks Rob - you guys are the best.
Posted: 7/19/2012 • Link to this review
I had a few quotes for my glass shower doors. Not only Renu was the cheapest but they were the most professional. The customer rep Rob Dupree was really helpful and had great ideas. the installer "Jim" did fantastic job. I am very pleased with the end result. I would use them again and will recommend to anyone.
Posted: 6/07/2012 • Link to this review
Called 3 providers; ReNu called back promptly. Second time I've used them. Competitive, great communications, outstanding quality. Installer had high standards. Finished product was excellent; just like the first job they did for us. Highly recommend them.
Posted: 5/07/2012 • Last edited: 12/31/2014 • Link to this review
Any project can run into unexpected issues... our shower enclosure install ran into two! Neither issue was the fault of Renu Atlanta. Rob handled both issues quickly and made the install work very well. That is the sure sign of a true professional and a talented craftsman.
Posted: 3/27/2012 • Link to this review
Needed a Glass Shower Enclosure, and had several companies give me quotes, but Rob at Renu had me sold from the first meeting. Others came in cheaper, but he seemed to be the most knowledgeable and offered what appeared to be a superior product and different design than everyone else. I am very happy with the finished product and would call them immediately for another job.
Posted: 3/22/2012 • Link to this review