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I found this company on Groupon. I called and spoke with Jorge and explained what was going on. The appointment was set and he came out within 72 hrs. The process of ridding my attic of critters was thoroughly explained and all options were presented to me. When they returned to 'treat' my house, again each step was explained and all my questions were answered to my satisfaction. Asking a lot of questions, they did not make me feel as though I was an inconvenience. They even took the time to show me other things that were going on with my roof and surrounding areas of the house. They have followed up twice including a revisit to the home to check things out. It has been a great experience in the aspect of service and professionalism. I am very satisfied with the service that I have received and I highly recommend their services.
Area Lithonia, GA
Date October 2017
Posted: 11/27/2017 • Link to this review
I can't say enough about Jorge and his company. We had some issues with critters in our attic and Jorge made sure that every part of our attic and around the outside of our house was completey sealed. There were parts of the roof that were very difficult to get to but they were able to figure it out. They use metal sheeting, not mesh like a lot of companies. They even painted it to match our trim and you cannot tell that any work has been done. Jorge went above and beyond to also seal some areas above our garage and by our front door. They stand behind their work and continue to check on us to make sure that the attic is still all clear. Very pleasant to work with, honest and thorough. There are not many companies like this left! You can't go wrong!
Posted: 11/07/2014 • Link to this review
Critter Shield is the most professional business I have dealt with in quite some time. They thoroughly investigated and explained the how and why I had a problem with critters in my attic. They then outlined a plan to alleviate the problem. While working on my home, the found other potential problems and repaired them without an additional cost to me. I have referred them to friends and will use them next time I get work done on my home.
Posted: 4/01/2014 • Link to this review
Dear Valued Customer, Thank you for taking the time to share your experience. We appreciate your business! -Critter Shield Team
I had squirrels in my attic for months and spent over $1000 on a company to "solve" this issue. They came out one time, said they sealed the house and were done. They never even set traps!!! They said it would be an extra $250 to leave traps. Of course, I was livid!! A friend suggested trying Critter Shield. Even though I didn't want to spend any more money, I couldn't continue to have squirrels in my attic. So I gave them a call and I'm glad I did!! They came out that same day for my free inspection. They priced me at a fair price, much lower than the other company AND they offered a lifetime warranty with my exclusion at no additional cost. They found several overlooked points of entry, sealed those, set traps, and came back three times to check the traps before informing me my squirrel issue was solved!! These guys had amazing customer service, did a great job, and even told me to call if I EVER suspect squirrels again and they would come right out! It's been three weeks and I haven't heard any more squirrels. I would recommend this company to anyone. Thank you Critter Shield!! :)
Posted: 3/10/2014 • Link to this review
Thank you for sharing your experience. We appreciate your business! -Critter Shield Team
We found some "friends" in our basement that had my wife more than freaked out. After some shopping around, we decided to hire Critter Shield. We wanted to get rid of the critters but, more importantly, treat the cause and prevent future incidents. Jorge and his crew went way beyond what was expected. They proofed the entire house and proactively followed up with us to ensure the problem was resolved. Having worked with many small businesses through the years, I feel qualified to tout them as exceptional. Competent. Thorough. Thoughtful. Trustworthy. Hire them, you won't be sorry.
Posted: 2/20/2014 • Link to this review
Mr. Alvarez, Thank you for sharing your experience with Critter Shield. We appreciate your business & it was truly our pleasure serving you. -Critter Shield Team
Very pleased with service and work they did. I do not hear any noice in attic. They even worked 1/2 day during the ice storm.
Posted: 2/11/2014 • Link to this review
Thank you for sharing your experience. We appreciate your business!
Had three estimates. #1: $1500+ #2. $1100+ #3 $500.00 I went with #3, Critter Shield, and they did a fantastic job. They even found more areas to deal with than the more expensive quotes. They found the actual problem area which was a slight seperation of the roof by the chimney by surveying the roof. The other contractors did not look there. Highly recommened.
Posted: 1/17/2014 • Link to this review
I was fortunate enough to have Jorge come to my Roswell home on the same day a squirrel entered my attic. Jorge located the entry point (beneath a gutter cover), installed an excluder device and made a second trip to check my attic. While we were outdoors, the squirrel appeared and Jorge made a sound that frightened the animal away! Haven't seen it since and Jorge returned promptly and made a great repair. Price very reasonable and I confidently recommend Critter Shield! Thanks, Jorge!
Posted: 12/15/2013 • Link to this review
We hired Critter Shield to exclude some squirrels who decided to make our attic their home. The price was very reasonable compared to other quotes and Jorge seemed like a very trustworthy man. They finished the work on time and left no traces of a mess at our house. All of the workers who I met were very polite and we would highly recommend this company to anybody else.
Posted: 8/06/2013 • Link to this review
Thank you you so much Sr. for choosing and trusting us and also for sharing your experience. Best wishes; Critter Shield team
We hired Critter Shield to rat-proof our house and they did a fantastic job; we have have not had a single issue since they finished. They even called us 6 months later to check if things were still good. No other company has ever done that. I would highly recommend this company to anyone.
Posted: 7/08/2013 • Link to this review
We want to thank you for sharing your experience and for choosing Critter Shield.
This is the second house I have used Critter Shield for. I have also recommended them to a couple of friends. I never recommend a company unless I think they do excellent work. They were very patient with my changing schedule and the service comes with a lifetime guarantee. If I move again, I will use them for sure, A+!
Posted: 5/20/2013 • Last edited: 2/20/2014 • Link to this review
Thank you so much for sharing your experience, we live and strive to please every customer giving 100% in all areas. Thank you; Critter Shield team.
We purchased our home in 1989. One month after we purchased it we found critters in our attic. For 23 years we have hired numerous companies to correct this problem, to no avail. I have become an excellent trapper of critters in my attic. Then I found Critter Shield on Kudzu. It has now been 3 months since they finished the exclusion and no critters. Yea! Finally! Jorge did a thorough inspection of our house from top to bottom and it was enlightening. I am convinced that he found the problems in his initial inspection. The work they did was impressive and for a fair price. They were great to work with and responded to any questions or concerns I had, quickly. From now on I use no other company to handle any critter problems that may arise. Thank you Jorge and Critter Shield!
Posted: 12/27/2012 • Link to this review
Hello Customer, Thank you so much for reviewing my company online. I always want to provide the best service possible to secure your beautiful home. I appreciate the opportunity you gave me to be of service to you and wish you the best. My aim is to provide the most excellent care in a professional manner and I am happy to be of service whenever you need me. The best gift you can give me is one of referral, so once again, thank you. Critter Shield Team.
Jorge came out to my house the day after I called. He was very courteous and helpful. The rodent problem should be solved for good now.
Posted: 11/13/2012 • Link to this review
Hello Customer, Thank you so much for reviewing my company online. I always want to provide the best service possible to secure your beautiful home. I appreciate the opportunity you gave me to be of service to you and wish you the best. My aim is to provide the most excellent care in a professional manner and I am happy to be of service whenever you need me. The best gift you can give me is one of referral, so once again, thank you. It is our pleasure to serve you. The Critter Shield Team.
* By Appointment Only
* 24-Hour Service Available
Critter Shield offers a variety of lethal & non-lethal techniques, including exclusion, habitat modification, & trapping are available that may effectively control these pests. We offer clean up & decontamination. After the removal process, there may be droppings & soiled insulation left behind. We will remove any droppings, replace soiled insulation, & completely decontaminate affected areas; several levels of decontamination are offered including removal & replacement of insulation.