I appreciated the call from the technician to let me know he was on the way, and I could see the difference after he removed the soot and other debris from the chimney. He was real careful to keep the surrounding area clean and they company even gave me a courtesy call to confirm that the service was completed to my satisfaction. Using Eko Fresh Cleaning was a good experience and I'll use them again next season. I would recommend using their service.
Posted: 10/31/2014 • Link to this review
$139 is the best deal in Atlanta for cleaning my ducts and disinfection. I am fully impressed. The workers worked very hard On cleaning my ductwork. I kept the office informed the whole time. I will use them again in 2 years.
Posted: 7/22/2014 • Link to this review
So, they came into my job in Sandy Springs and passed out business cards. I inquired about their services and decided to make an appointment with them. I cancelled with another company to use Eko Fresh. They gave me a reasonable price to clean the air duct,dryer vent,and chimney. I was pleased with that. Then they made a video of the chimney sweeping and air duct cleaning,so I can see the inside and also how the cleaning went. Very nice. I will recommend. I really liked that they do the video if you ask them.
Posted: 7/10/2014 • Link to this review
Dear Jayleenr, thank you for using our air duct cleaning services. We look forward to working with you again. Melanie
I bought my husband housecleaning services. I gave him a choice and he decided on the housecleaning. The kids had crayon written all over the wall and tub. Eko Fresh cleaning was able to get it out. Now, we need to set up a monthly cleaning service. Would do it more often if I was able to. I am just too busy and exhausted from work to come home cleaning all the time. I recommend their cleaning services.
Posted: 6/15/2014 • Last edited: 7/14/2014 • Link to this review
Dear mona shannon,thank you for allowing us to clean your house. We enjoyed working with you and are excited to begin monthly cleaning services for you. Thanks,Melanie
The only thing that would've made this deal better was if I could've purchased more than one for my house. Great workmanship. It was quite fascinating watching the teamwork between the workers that took care of my vents. They were courteous of my allergies and advised me that the solution they sprayed into the vents would initially be strong. I did start sneezing,but am glad it will be helpful. The inside of my vents were very caked with dust and dirt and other gook. It is all out never. I saw piles and layers when my vents were opened up and it all disappeared. I am a happy customer
Posted: 5/31/2014 • Link to this review
Dear SammiWi,Thank you for using Eko Fresh Cleaning for air duct cleaning. We also offer chimney sweep cleaning and dryer vent cleaning. Please give us a call (678) 668-9908. We are open on Saturdays too!
Per the voucher they were to clean all vents and returns. They refused to do the vents and tried to up charge for the cleaner that is also included in the voucher ( they did not use the cleaner) Also - it is not Eco clean that shows up- it is someone they contract with. They were relatively clueless and tried to tell me that my returns were vents and that houses usually have one return. Total rip off. update: 6/5/14- I called them and they were supposed to come out today between 1-4pm to complete the job. They did not show and have not returned calls. I will be reporting them to the BBB. 6/6/14- in response to your reply. umm- yeah- I said they were creepy?- That's totally why I would reschedule and wait for them in my house from 1-4pm to finish cleaning the other 1/2 of the ducts they didn't do the first time. Seriously? Just own up to the fact that you are a fraud. Is that why you didn't answer the phone or return the call when I called to ask why they did not showed. Why run a kudzu deal if you have no intention of providing the advertised service?
Posted: 5/27/2014 • Last edited: 7/14/2014 • Link to this review
Eko Fresh Cleaning stands by our word for our customers to be 100% satisfied. We offered the customer to come back to her home. The technicians that went out there are black. The consumer said "they were creepy" and she did not want them back out to her home. While we want our consumers to be satisfied with our service, we can not allow our technicians to be harassed in any way. It seems all of her reviews are negative. The job was done to completion and our technicians have over 17 years of combined air duct cleaning experience. Thank you, The Management Team at Eko Fresh Cleaning.
The sales lady was very polite and explained what would be involved on each job and the cost of the work which was very reasonable. The technician was on time and cleaned my messy bathroom which hadn't been cleaned in a good while. She cleaned it thoroughly and it went from very dirty to shiny white. The dirt in the bathtub and the tiles were cleaned very good as well as dirt that has accumulated in the edge of the tub outside of the bathtub on the molding. The toilet bowl and sink were shiny as well as the counter and glass. She also cleaned the shutters near the windows. The technician worked fast and got a lot done. I was very pleased with the work and I will use Eko Fresh cleaning again. I would recommend them to anyone
Posted: 4/18/2014 • Last edited: 5/31/2014 • Link to this review
Dear Mr. West. We look forward to having you as a repeat client. We enjoyed working with you and cleaning your bathroom ,as well as organizing your room. Thank you so much for using us (678) 668-9908!
Dear YoungKoleon, thank you for using us to clean your chimney. We are the #1 chimney sweep cleaning company in Atlanta. We also service all o Fulton county,Dekalb,Gwinnett, and Cobb county and some surrounding areas. Please refer us to your friends. Thank you, Melanie (678) 668-9908!
I called this company and the friendly customer service women answered the phone. She explained the reasons I needed to have my air ducts cleaned in a very simple, and effective way. On the day the cleaning was scheduled, the operating engineers showed up early. They did their job with a high degree of professionalism. Thank You for making my house cleaner!
Posted: 4/16/2014 • Last edited: 5/31/2014 • Link to this review
Dear MiltonD, We appreciate your feedback and are glad your ventilation system is cleaner and the air you breathe is cleaner. We always appreciate our customers and like to offer special deals. Thank you, Melanie (678) 668-9908!
I got this e-mail deal to have my chimney cleaned and decided to try out Eko Fresh Cleaning. I am really happy with the service we received. Going to use the fireplace as soon as a good chill comes in. Thanks so much, Eko Fresh:)
Posted: 11/06/2013 • Last edited: 5/31/2014 • Link to this review
Dear Mr. Myers, Thank you for using our services. You were a pleasure to work with. Please call us again when your fireplace needs to be cleaned. Glad we were able to get that bird's nest out of the chimney for you. Have a wonderful weekend! (678) 668-9908. Thank you, Melanie
This is what my wife commented to me upon signing up with kudzu and purchasing our first deal. The air duct cleaners came out and we were able to pull up the purchased deal on our phone and show it to the cleaners.They took their time cleaning and gave us a discount on our 2nd unit after calling the office. We actually had rat droppings in our vents (carelessness of the previous owner). All taken care of now. Thanks Eko Fresh Cleaning.
Posted: 4/03/2013 • Last edited: 5/29/2014 • Link to this review
Dear happyeverafter1, We appreciate having you as a customer. Please call us for our other services; air duct cleaning and dryer vent cleaning. We look forward to having you as a long term customer. Thank you, Melanie (404) 981-5558
Dear Atlassherry, Thank you for using Eko Fresh Cleaning for your home's chimney cleaning. It was a pleasure working with you and we look forward to seeing you in the near future. Thank you,Melanie
Dear Junothemovie, Thank you for using Eko Fresh Cleaning for air duct cleaning. We also do chimney sweeping and dryer vent cleaning. Please be sure to call us again (404) 981-5558
Dear Kudzu Members, do not use this company. They are misrepresenting themselves on this site. They do not do good work. They will block your number as they did with me so you will not be able to call and speak with a supervisor so you will think their number has been disconnected. Even after you try and call their parent company Dr. Air Duct LLC. I can not call them, they will not call me. I just want to alert other consumers. Thank you.
Posted: 6/28/2012 • Last edited: 5/31/2014 • Link to this review
(404) 981-5558 is our phone number. Please feel free to call us yourself. Our technicians are very professional and always conduct themselves in a professional manner. We appreciate all customer feedback and feel bad that you were dissatisfied with our service. We take every possible precaution to do a great job.