1. Bad experience with salesman. 2. The shower doesn't have a towel bar so there is no place to hang our washcloth. 3. The corner shelves do not have a bar across to keep shampoo bottle from falling off. 4. The shower head will not stay upright. It falls down. 5. Overall, it looks good and works fine except for items listed above.
Posted on GuildQuality: 3/10/2017
Listen carefully to their sales pitch. It is not always a "one day" install. They will send one man, not a crew. and The tub is made in the factory but the walls are cut on site and caulked in your home. The salesman does not have the expertise to say for sure if the job will take one day. The scheduling manager does not look at the photos taken by salesman so he does not know how long the job will take.. The only people who can tell you how long the job will take are the installers. They look at the pictures taken by the salesman. You may not know that your "one day" job will actually take two full days. Clarify everything you think you understand and document it. Max Home did compensate me with a generous gift card for the inconvenience.
Posted on GuildQuality: 3/06/2017
MaxHome was a very professional and easy company to deal with. We had one warranty item that they quickly fixed 100% to our satisfaction and we feel very highly of their skills. We would definitely recommend and use them again to do other projects in our home!
Posted on GuildQuality: 2/03/2017
Dave Rahn was very professional, did a terrific presentation, and was able to answer any questions about the products. He also provided good ideas for the installation, that I had not thought of.
Posted on GuildQuality: 1/19/2017
Installation crew was great. Once you purchase and have a question you need an answer to,you are regarded as a nuisance for wanting information. You will not be given an itemized cost sheet. When I asked for ours I was first told it would be sent by our salesman and it was not. We asked 3 times. The other two people I talked to afterward treated me like I was asking for classified information!
Posted on GuildQuality: 1/15/2017