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New Bath Now

(504) 218-4198 newbathnow-neworleans.com »

4360 Washington AveNew Orleans, LA 70125   map »

Business overview

Payments Accepted

  • American Express
  • Visa

Reviews

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NewBath is something I would, 12/17/2014

NewBath is something I would like to see everybody have that is in my condition. I have had to have 14 operations and have trouble getting down in the tub. There are people in the world that are... worse off and there are people in the world that are not worse off than me, that have a hard time getting in and out of the tub. As you get older you get weaker, and are more likely to break limbs. New Bath is expensive for people with set incomes, but you cannot put a price on help. I wish that Medicare and our insurance would take consideration that this is part of being disabled. I hope that in the future they will take this company and product under consideration to help pay for. Once you use New Bath's product you will wish you had it a long time ago. It is such a relief. It helps you to get parts of your body that you normally could not reach. The temperate of the water is adjustable. Everything is within hands reach. It is a relaxing experience that makes you feel comfortable.

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From the beginning interview to, 12/10/2014

From the beginning interview to job completion, New Bath and their staff were knowledgeable and professional. I would recommend this company to anyone based on my experience.

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Reviews

H.B.P.

NewBath is something I would

NewBath is something I would like to see everybody have that is in my condition. I have had to have 14 operations and have trouble getting down in the tub. There are people in the world that are worse off and there are people in the world that are not worse off than me, that have a hard time getting in and out of the tub. As you get older you get weaker, and are more likely to break limbs. New Bath is expensive for people with set incomes, but you cannot put a price on help. I wish that Medicare and our insurance would take consideration that this is part of being disabled. I hope that in the future they will take this company and product under consideration to help pay for. Once you use New Bath's product you will wish you had it a long time ago. It is such a relief. It helps you to get parts of your body that you normally could not reach. The temperate of the water is adjustable. Everything is within hands reach. It is a relaxing experience that makes you feel comfortable.

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Calvin A.

From the beginning interview to

From the beginning interview to job completion, New Bath and their staff were knowledgeable and professional. I would recommend this company to anyone based on my experience.

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Billie R.

I was extremely impressed with

I was extremely impressed with the installer's helper. It was his first day and I thought he was great. He was able to work right along with the installer. They both worked long and hard and did a good job. I was very impressed.

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Charles W.

Prior to that I had

Prior to that I had some work done on my house. I wasn't completely satisfied with the work, but when NewBath came in, they said they would install it within a day and that would be it. I didn't think they could do it, but at 3 o'clock they were through with everything. They gave us a pamphlet, showed us how to work it, and it was just the thing that I needed.

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Judy O.

I was very excited to

I was very excited to get this installed and was very pleased with the final install. I love my new walk in shower and only wished I would of gotten it sooner. Author Judy

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Jim S.

Altthough the units look great

Altthough the units look great the support after the install leaves something to be desired. I would not recommend anyone to do installs on Fridays as service is closed on weekends so if you have a leak according to corporate you just have to wait till someone reads an email (if you call sales) on Monday to address your issue. Additionally when you call service on a Saturday the phone rings three times answers and hangs up on you.

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Jane C.

Antoine was super. He explained

Antoine was super. He explained everything reassured us about getting the tub and his work was excellent. He took his time with everything made sure it is like it was supposed to be. I couldn't have asked for a better job.

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Veronica T.

I was very excited about

I was very excited about NewBath. I had been thinking about how I would get it done. I was not pleased with my tub anymore- I wanted a shower. By chance, I just happened to see them on TV late night; at that point I wrote their number down. When I called them they were pretty busy but they explained that they'd respond to me soon. After that I had a wonderful experience with their company. The salesman came out explained and everything to a T. I am very pleased with the product: from the the acrylic tub, to the grab bar, to the non slip surface, I am very pleased with everything they have done. I would recommend that someone call them because you never know who is thinking of getting a shower. I just happened to see them on TV and I'm glad that I did.

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Philip E.

It started off well. The

It started off well. The initial phone call and what we wanted was communicated well with the salesperson. He was late for the first appointment. He gave us a date on our contract and collected our deposit. Then from there the operational staff would keep rescheduling, we could not get in touch with them about what was going on, and they were not calling anyone back. When we called we got someone that was on call and they were not near a computer and wouldn't call us back. Or, they would call back and they had attitude, saying they couldn't help us in that situation. That's not what our contract said. The installer did the work they gave him to do. He drove from Louisiana to our site. We have indoor dogs and cats and he was very considerate of the animals. He was careful coming in and out of the doors. He was up front on his limitations and what our expectations should be. He was supposed to come out and install the additional shelves, but they didn't come. When we called the customer service line again, the guy was on call, but was not at his computer. It sounded like he was at a bar or restaurant. He said he would call us back, but did not. Then, the next day Chuck called and said the shelves had come, but he had something else scheduled for the next day. They came last week, but we are still waiting for Chuck to come and install. It seemed like once the check was written, everything went downhill from there. And we spent a lot of money.

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Florence W.

I met them at the

I met them at the garden show and they came out for my bath and I was very pleased with that. The windows we had a new home but the windows were not good. The price was to high but they came back with a cheaper price for a double pane and I can tell the difference with what I have.l The sound is better and the home is warmer. I love the new windows the way you can clean inside and out. I am pleased with the shower and windows so far. The worker James was very nice and knowledgeable. I would recommend him over and over.

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Mary A.

I did some research online

I did some research online about NewBath/MaxHome, before I purchased. I saw that a lot of people complained that they didn't have enough hot water. That was not the case for me. I found that turning up the hot water heater allowed for plenty of hot water.

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Debbie P.

Everyone connected with New Bath

Everyone connected with New Bath was professional, competent, and personable. The product is outstanding and makes bathing one of the most pleasurable experiences of the day, I would highly recommend New Bath to anyone who has a problem bathing due to any type of disability. My family members who do not have disabilities have also thoroughly enjoyed the product.

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Sheila W.

Max Bath/Max Home was very

Max Bath/Max Home was very professional. They completed the job on time and we were completely satisfied with the work. They did a better job than I expected.

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Earl B.

They DID NOT communicate with

They DID NOT communicate with me about my project very well. Work is fair. Would NOT do it again. Very pricey and work was not up to par.

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Mary W.

I am very satisfied with

I am very satisfied with NewBath. I like the quality of the tub. It is very relaxing, comfortable, and enjoyable . I am becoming pain free, and it has helped with depression, knee pain, and back pain. I would recommend it to anyone who could afford it.

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