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New Bath Now

4 star rating 328 Reviews

(504) 218-4198(504) 218-4198 View Website »

4360 Washington AveNew Orleans, LA 70125

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Reviews

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Poor customer Service after instillation, 12/26/2013

My Safe Step walk in tub has not worked correctly since it was installed. they have replaced the blower motor at least 5 times and rewired the the tub. They have no explanation as to why it keeps... breaking and claim Safe Step has no answers either. In the meantime I have a $15,000 tub that does not do what it is supposed to do. I have left messages 3-4 times a month since October 2012 and have been either put off or told they need to get more information from the manufacturer. I am now trying to get in touch with safe step tub to no avail.

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I thought they were very, 7/22/2016

I thought they were very professional. The price was very good and they were very concerned about the project. They kept in touch with me.

Displaying 1-15 of 328

Reviews

New Bath Now - New Orleans, LA -  unhappy101

Reviews: 1

Poor customer Service after instillation

My Safe Step walk in tub has not worked correctly since it was installed. they have replaced the blower motor at least 5 times and rewired the the tub. They have no explanation as to why it keeps breaking and claim Safe Step has no answers either. In the meantime I have a $15,000 tub that does not do what it is supposed to do. I have left messages 3-4 times a month since October 2012 and have been either put off or told they need to get more information from the manufacturer. I am now trying to get in touch with safe step tub to no avail.

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New Bath Now - New Orleans, LA - Paula L.

I thought they were very

I thought they were very professional. The price was very good and they were very concerned about the project. They kept in touch with me.

New Bath Now - New Orleans, LA - Bobbie M.

I don't remember EVER being

I don't remember EVER being more satisfied with the entire process. When I got home from work, I expected to see a few rough spots on the wall or woodwork...wow, it was as if a genie had dropped the tub and walls in without a scratch. We love MaxHome.

New Bath Now - New Orleans, LA - Ruby B.

From the very beginning MaxHome

From the very beginning MaxHome was very thorough and patient with me. It was a wonderful experience working with them. They have top quality workmanship and materials. The installer was very neat, professional, and answered all of my questions.

New Bath Now - New Orleans, LA - Karen S.

Everybody we have shown it

Everybody we have shown it to, loved it! They thought it was beautiful and we have recommended them to several friends already!

New Bath Now - New Orleans, LA - Paula J.

I am very happy that

I am very happy that I got the job done in one day, but I was not happy about they length of time it took them to get the job done in that day because they should have had more than one person working on the job.

New Bath Now - New Orleans, LA - Jim T.

Max Homes truly made the

Max Homes truly made the process easy from beginning to end. I particularly like that they did not sub the work out. The bathroom was very custom and they made art of the room.

New Bath Now - New Orleans, LA - Brie R.

Jason was excellent. Cannot say

Jason was excellent. Cannot say enough about him and the gentlemen who did the work. Friendly, courteous, funny, and trustworthy. Great team and great work.

New Bath Now - New Orleans, LA - Tanya J.

They were very professional, and

They were very professional, and it was nice to have someone come in and do what they promised. It was a pleasant experience.

New Bath Now - New Orleans, LA - Clarence E.

They have a nice, quality

They have a nice, quality product. As far as the turn around, they got the job done in one day, while keeping everything clean and safe. I couldn't have asked for a better experience.

New Bath Now - New Orleans, LA - Shirley W.

The installer was very good!

The installer was very good! He knew exactly what to do and was very pleasant. Showed me all the steps he was doing at all times.

New Bath Now - New Orleans, LA - Sandra T.

The installer, Hank, did a

The installer, Hank, did a fabulous job. He recognized the problem, helped us address them and led us in the right direction. He is an asset to MaxHome.

New Bath Now - New Orleans, LA - Susan C.

I had exceptional service, courteous

I had exceptional service, courteous and well knowledge technician, It went as well as could be expected with one man doing the job. He did a fantastic job by hisself. What can I say, he did a great job!

New Bath Now - New Orleans, LA - William B.

FROM OUR INTIAL INQUIRY TO

FROM OUR INTIAL INQUIRY TO OUR ACCEPTANCE AND THE COMPLETION OF THE JOB WE ARE MORE THEN PLEASED. THE ONE DAY PERFORMANCE WAS BEYOND OUR EXPECTATIONS ALONG WITH THE QUALITY OF THE WORK AND THE BEAUTY OF THE COMPLETED SHOWER.

New Bath Now - New Orleans, LA - Brenda H.

They were very professional, well

They were very professional, well mannered, and knowledgeable. I couldn't ask for anything better and the work was well done.