We had what turned out to be a simple issue not understanding our weird irrigation controller for our neighborhood. After 2 other companies let us down, Don & Jeff fitted us in to their schedule and only charged us their callout fee despite providing training (to me), cleaning our controller, verifying all our zones and checking the electrical connections. They didn't "fish" for extra work, made sure I was very comfortable with the system before they left and were friendly and professional.
Our irrigation system seemed to be completely stopped. It turned out to be a special type of controller that isn't very intuitive. The system was working fine but the instructions aren't easy to follow and the zones weren't mapped out or had any time associated with them - this system doesn't have a simple manual override.
Area Marietta, GA
Cost Less than $250
Date November 2016
Posted: 11/09/2016 • Link to this review
I'm not sure about all these 5 star reviews....and none dated since 2015. Maybe something has happened since then; but these guys were a joke! Could not fix anything and presented me with a nice size bill. Buyer beware!
Posted: 11/08/2016 • Link to this review
Are you sure you have the right company? I cannot recall a recent service call where we "presented a nice size bill" and "could not fix anything." This is not our business model. I would like the opportunity to defend our reputation and make this right. Please email me through our website. Thank you.
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Posted: 6/19/2016 • Last edited: 6/20/2016 • Link to this review
Although I ultimately decided not to repair my old existing system, the owners came out and tried to bring it back to life, but it would of required way more work and money than I wanted to pay. They didnt charge me. If I do decide to get a system in the future I wouldnt hesitate to use Rainman Irrigation.
Posted: 8/07/2015 • Link to this review
I had water leaking out of my irrigation system even though the system was off. The only way to stop the leak was to turn it off manually where it comes off the main water line. The person I had used in the past had flaked out on me for the past three days so I decide to find someone else. I found this company through a Google search and emailed them about my problem. I got a call in a hour and was given a same day appointment. Don and Jeff arrived as they said they would and were able to troubleshoot and fix the problem in less than a hour which was a stuck irrigation valve causing a leak further down the system. Valve was replaced and my system no longer leaks. I will use them the next time I run into a sprinkler problem.
Posted: 6/18/2015 • Link to this review
Purchased home that had faulty and under code irrigation system. Had to look no further than my neighbor Don to fix what was a complete mess. Took his advice on repairing system and glad I did. Great man, great neighbor, and a great company. Thanks Don. Roy, Susie, and kids
Posted: 6/17/2015 • Link to this review
I just moved into a new house, which had been renovated, but the 20 year old irrigation system hadnt been touched. I called Don and set up a time for them to come out and check out the system. They were easy to schedule a time with that worked for me. The only negative is on the day they were to arrive, they were about 1.5 hours late because they had an emergency that they had been working on since 530am, so I understand. As soon as they came, the two of them got to work checking out the system. They replaced about 4 heads in my 4 zones, and adjusted others. No major issues, yay!. I did wind up upgrading the 1970s controller for a new one, but I never felt they were upselling me. There work was clean, and in my opinion reasonably priced. Highly recommended.
Posted: 5/01/2015 • Link to this review
I hired Rainman Irrigation to complete my back and side yard system that was not done by new construction. They arrived when they said they would, stayed until the job was completed and cleaned up the yard. The charge was exactly as quoted. If you need a reference, call me at 470-539-3611. Thanks guys for a great job. Max McLendon
Posted: 4/19/2015 • Link to this review
I did my research and shopped around, by far the most professional outfit. I have over an acre and they finished the job in 1 day, came back the next day and walked through the system with me. Don and Jeff know their stuff and are very dependable, willing to answer whatever questions you might have. They also use commercial grade heads and valves, not the cheap stuff found at home depot, which told me they are in it for quality not just a high job turnover rate. I'll never use anyone else as long as these guys are around.
Posted: 9/16/2014 • Link to this review
Don and his crew reviewed my existing irrigation system and made repairs and improvements on the same day for what I felt was a very reasonable cost. I recommend Don and his crew to those needing irrigation services in the Atlanta area.
Posted: 8/27/2014 • Link to this review
Rainman Irrigation installed the irrigation system in my home. They show great professionalism and are very easy to work with. The quality of the work is top notch. I have not had any problems with the system itself or with scheduling winterization and spring start up.
Posted: 5/06/2014 • Link to this review
On recommendation from previous owner, continued using Rainman Irrigation after I purchased a home in Marietta. Used for winterized service, and plan to use again for spring start-up. Great email communication, and always show up when they say they will!
Posted: 4/27/2014 • Link to this review
I have used this company for three years. They are ALWAYS on time and always do great work. The owners show up so they actually care about their service and reputation.
Posted: 3/06/2014 • Link to this review
We came very close to using another company and are so glad we did not. Don and Jeff are the very best. They are thorough, honest, reliable, and "on the spot" with any questions, problems, or conerns. They stick with you after the job is done and respond promptly to any questions or issues. Very honest and ethical. Highly recommend.
Posted: 11/22/2013 • Link to this review
2012, 2013, 2014, 2015
* By Appointment Only
* 24-Hour Service Available