I looked at a lot of floors, big box retailers and liquidators and came back to Simple Floors. Rick and Kelly were awesome to work with. I had an 1100 sq ft basement to floor and it looks stunning. From helping me choose a good product, to getting me the best deal and helping with delivery, they were wonderful. Such a pleasure to deal with a small business owner, who wants to go the extra mile.
Posted: 7/26/2012 • Link to this review
Where do I begin to tell of such extraordinary customer service, patience and generosity!!! Rick Wells exceeded all of our expectations in each category! I found Simple Floors of Decatur in January after shopping around for flooring for 6 months and I am so glad I found Rick Wells/Simple Floors of Decatur. His patience with me in deciding on which floor was beyond gracious(it took me until April to decide!); his generous advice helped me to narrow what would work best for our lifestyle(3small children and two dogs!) and his follow-up after the installation to make sure we were satisfied is probably most important to me. THANK YOU, RICK!!! YOU ARE THE MAN!!!
Posted: 7/02/2012 • Link to this review
We looked at the big chain retailers before we visited Simple Floors in Decatur, and I'm so glad we did! Rick went WAY above our expectations; he spent time educating us, and gave us lots of advice as we ventured through a do-it-yourself installation. The floor looks amazing, and probably cost us about half of what a comparable product would cost at the big chain stores. Thanks Rick!
Posted: 5/26/2012 • Link to this review
Rick Wells went out his way to help me & my husband find the perfect hardwood flooring for our needs. Our floors look AWESOME! We would recommend Simple Floors, Decatur for anyone looking for a "pain-free" experience. The Hicks
Posted: 4/09/2012 • Link to this review
I found Rick and Simple Floors Decatur using web search and my wife loved the room pictured in the web display. We could see what the floor was like from the web site...great! Rick is 100% totally committed to his customers, he personally delivered my floor, measured and has provided excellent follow up. The exotic African Roma Walnut floor in my opinion is the best engineered floor on the market..............but Rick's customer service is even better !
Posted: 9/17/2011 • Link to this review
My husband and I can't say enough about Simple Floors in Decatur, Ga.! We shopped around for the best price and quality and found this store to be by far the best! They took the time to find out which floors would best suit our family, we really appreciated the customer service, even to make a personal trip to our home to see that we were 100% happy. Thanks again Mr. Wells! We love our floors and can't wait to show them off!
Posted: 9/14/2011 • Link to this review