dr Morris is the most unprofessional doctor I have ever met. I had been going for laser treatment for fungus for 9 months. The laser cleared things up nicely and I was told it would be fine to have one of their "safe" pedicures. Big mistake!!! The nail tech not at all careful and violated the Most basic sanitary procedures. Had to ask for a clean nail file after observing it had been used. Chair not cleaned between patients. A fan blowing nail dust everywhere. Touched feet then put fingers into the jar of scrub.... Well guess what's back. I was very upset because my nails actually look worse than when I started after wearing nail polish for exactly 4 weeks. The doctor came in after my laser treatment to look. He has 0 bedside manner and spent his entire time defending the spa in a tone that made me feel like my observations were not true. I expressed my concerns after having the pedicure to the front desk. absolutely no conversation that eluted to them making sure the spa was following strict sanitary procedures. He also accused me of thinking I did not need a doctor because I came in initially from a groupon offer. I had been seen by a previous doctor and was told I had a mild case of fungus. Certainly none of the staff felt I needed to be scene by him. Now that I've had time to think about it. What kind of doctors office offers a groupon for treatment that the doctor has not seen. And to treat me like I didn't want to pay to be seen. He is pompous and condescending!!
Posted: 7/09/2015 • Link to this review
I am happy with my treatment for toenail fungus, however, the customer service lacks professionalism. The first time I went, it was a slight problem; nothing bad at all. When I went for my second follow-up, which I made an appointment for, I wasn't even seen because for some reason, the front desk must have forgot I was sitting there, to say the least. Other people walked in well after me and were immediately seen for service as I sat there waiting and watching the clock. Thirty minutes passed and I still wasn't seen, so I walked up to the front desk and told them I had to get to class and would be leaving. Not a remorseful apology whatsoever nor a logical reason as to why I was left waiting well past my appointment time. With that service, I am not going back to this office. I will travel to a different location to continue my service. I cannot do unprofessional customer service while handing them my hard-earned money. Oh, and the lasers do hurt! But I'll take the pain in order to have pretty, healthy toenails.
Posted: 7/18/2014 • Last edited: 8/28/2015 • Link to this review
Primera Podiatry has available to them some of the best technology available. I had a pretty bad ankle sprain from exercising bothering me for two weeks. Within an hour of my first treatment I felt relief. No need for anti-inflammatory pills, a simple 20 minute procedure fixed it. Their office is also quite impressive and comfortable, and the staff is very nice. Highly recommend this place. They also have a spa - I think my wife may really like that!
Posted: 2/14/2014 • Link to this review
This is not a review of the podiatry services, but of the customer service, front desk, and ownership of the company. I sent an email to inquire about the types of services I may need. After 2 weeks I heard nothing. So I then called and made an appointment 1 month in advance. Finally - the day of the appointment! I receive a "courtesy" phone call that morning. The receptionist says, "We have a earlier opening and to accommodate you, we can move you up, if you like". I informed them that I would think about it, but odds were low to move the appt due to work arrangements I had already made. I thought about it, but decided against it and called them back to let them know I would still be keeping my original appointment. A different receptionist picked up and advised that the doctor actually had another procedure come up and they had to cancel my appointment. I informed the receptionist that I had taken time off work and it is very difficult for me to get time off. Bottom line is this company called under the guise to move my appointment up as a courtesy to me. The receptionist did not offer to find a solution, and was very shady and deceitful in her request to move my appointment. In all actuality, the doctor was going to see someone else and cancel my appointment, but did not inform me, the original appointment holder, of this upcoming schedule change to which they were already privy.
Posted: 11/20/2013 • Last edited: 7/18/2014 • Link to this review
I have been to Primera Podiatry numerous times for laser treatment of my nails. Although the staff is friendly and they tend to get to you in a timely fashion I am somewhat dumbfounded that I have NEVER seen Dr. Morris or any other Dr. during any of my visits. I was diagnosed and treated only by a nurse. I at least expected the Dr. to come in once to introduce himself or look at my condition in person. So if you want diagnose and treatment by a Dr. this might not be the place to come. Overall I had the feeling that I just wasn't paying enough to make it worth his while to see me. For this reason I just cannot recommend them.
Posted: 10/25/2013 • Last edited: 8/02/2014 • Link to this review
Dr. Morris and the entire Primera staff helped me achieve a personal goal of participating in my first sprint triathlon. Two months ago I was experiencing foot pain from ingrown toenails which curtailed my athletic training. Dr. Morris performed surgery and I am pain-free. Then, 1 week before the race I was side lined by a muscle strain that prevented training before the race and was painful. Dr. Morris assured me with pain relieving Laser treatments for the strain I would be able to compete. He was right!! I would recommend this practice highly
Posted: 6/13/2012 • Link to this review
Dr. Morris is fantastic! I don't think I have ever met a Doc with such a Great bedside manner. The office was so warming and comfy. He answered all my questions and took the time to explained so I can understand. It was definitely refreshing.
Posted: 4/18/2012 • Link to this review
I have been to several podiatrists around Atlanta and this is by far the best! Primera Podiatry and Dr. Jason Morris was able to help me when no one else could. I am a retired vet and have suffered with heel pain for years. Now I finally have relief after receiving the new laser treatment for heel pain. Dr. Morris and his staff took great care of me!
Posted: 4/09/2012 • Link to this review
* By Appointment Only