Pinnacle Window & Siding Co.

When we were ready to replace our old windows, we spent a lot of time driving around. I wanted to see how the windows looked on people's houses. While my husband was examining grout, I was looking to see if the windows caused distortions in the reflected light. Pinnacle had the only windows that didn't distort light. Plus, they were super competitive in pricing.

The process was quick & easy. I was completely satisfied.

Best part was 2 years later when my toddler cracked her window by banging on it with one of her wooden toys. My husband wanted me to put tape on the crack. I called to ask the cost of a replacement. The customer rep. laughed and laughed when I explained what happened. -In retrospect the image of a 1 y.o. banging on her window like a prisoner and breaking it, is pretty funny.

Turns out the windows have a lifetime warranty. A new window was ordered and a guy came out and replaced the old one free of charge. I tried to tip him, but he refused.

Love them!

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We had Pinnacle replace 16 windows in our home on 1/24/2012. We could not have made a better decision! From our consultation with Lee (the owner) to scheduling with Nancy to the installation with Steve and Hamlet the whole experience was great!

Lee suggested the Simonton "Generations" which while being super energy-efficient, were not the most expensive option, and these are the windows we decided on - they have a double lifetime warranty too. Steve and Hamlet did a great job installing and were finished in just one day (which was great since rain was expected in the following days). Pinnacle provided us with all of the necessary paperwork - proof of General Liability and Workers Comp insurance, warranty registration (which they went ahead and did for us), info on how to get the energy improvement tax credit, and even a certificate to get our new windows cleaned for free. All in all we are very pleased with Pinnacle and our new, energy efficient windows! Several neighbors have already stopped by to say how good they look!

No need to waste your time with other companies - Pinnacle has the best price, product, and service around!...

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We purchased 2 Provia interior doors and 2 storm doors from Lee Fuller at Pinnacle. He was very patient with all our concerns and is very knowledgable about the products he sells. The doors are excellent quality and made in the USA. My husband and I are very happy with them. The installers did an excellent job also. In addition, we ordered new shutters which look great. My husband and I love the doors and would recommend this company. Hank and Jennie K.

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We had several window companies out to discuss their products and services. Pinnacle had the best window product for our need. I wanted high UV protection and heat reflection in summer. We were able to get just what I wanted only from Pinnacle. We had 31 windows replaced from the rotting builders models, and we had two new doors put in, even though our house is only 11 years old. We also had them install composite trim where the builder had used wood. This means no more rot, cleaning, painting of trim around our new doors and windows. The window we chose is also the prettiest in the details around the sides, and the lock is very unobtrusive. We spent a lot, but what a difference. I no longer have to pull up and down blinds all day to keep my oriental rugs and draperies, wood floors, etc. from fading and heat. The views are terrific and the windows are so easy to clean. We highly recommend this company for product choice, custom install, and everything else. This big project was so easy with them.

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After meeting with five companies, I decided to go with Pinnacle to install replacement windows, a front door, and a patio door. I got outstanding customer service, the best windows on the market, a first-rate installation, and I couldn’t be more pleased! Everything about Pinnacle–the people, the products, and the labor–is outstanding.

Lee Fuller, the owner, showed me three different window options–good, better, and best–and never once tried to persuade me to pick one over the other. His integrity and knowledge of windows is truly second to none. Nancy, the woman who runs the show, was super-friendly and very helpful every time we spoke. She was always available when I called with questions and called me on several occasions to keep me updated on where we were in the process. The installers, Steve, Hamlet, and Cody, are truly experts at their craft. In addition to their top-quality work, they were very respectful of my home and cleaned up all of the construction debris. The new windows and doors are fantastic too…so much more energy efficient and they look amazing!

Two weeks after the work was completed, Lee called to make sure I was happy with everything and to let me know that they’re only a phone call away if any issues arise. I really don’t think I’ll have any problems, but I’m confident they’ll be here ASAP if I ever do.

I highly recommend Pinnacle to anyone who is considering replacing windows and/or doors.

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