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The Buckhead Massage Co

480 E Paces Ferry Rd NE 
Atlanta, GA 30305
Phone: (404) 495-0751
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The Buckhead Massage Co The Buckhead Massage Co : Massage Therapists, Atlanta, GA



Reviews
by kimkat27 at Citysearch

Posted on Citysearch on 1/13/2011
Disappointing with a capital D
My husband and I were SO! excited to use our DealOn coupons for 90-minute massages at Buckhead Massage Company, I can't even tell you. Unfortunately though, our experience left much to be desired. We were taken late and let out early. Our massage therapists were the ones who checked us out, and there wasn't even a front desk - it felt like a manager's office or break room. My husband enjoyed his massage, but my massage was simply awful. No communication, cold lotion squired directly onto my skin from a bottle, improper draping, terrible technique. The whole time, I was just hoping it would get better. It didn't even feel good, and two weeks later, my back is still killing me from whatever he did. I am overall annoyed with the whole experienceI need a massage now more than before I bought the DealOn....
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by CStem at Citysearch

Posted on Citysearch on 12/28/2010
Great Experience!
Had a fabulous one-hour massage with Donna. Great customer service, half-price deal. Easy access and parking. Will be back.
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by Archu01 at Citysearch

Posted on Citysearch on 11/16/2010
Worst Customer Service
I had a groupon and scheduled an appointment one week before the session. They called me and left a message at 8:30PM the night before saying that my groupons were forfeited and my appointments have been cancelled. They cancelled my appointment less than 24 hours before the appointment and without talking to me first to see if there was a mistake. Also, they cancelled not knowing if I wanted to keep my appointment and pay in full for the the massage. Considering I've never used my Groupon before I don't see how it could be forfeited. I also called Groupon and they told me that my groupons have not been used. I called the massage company back the morning of my scheduled/cancelled appointment only to have them tell me that Cynthia is the only one with access to the ""groupon"" screen and that she would have to call me back. However, it was Tonya who called and left a message so I don't believe that only Cynthia handles groupons. \rThey aren't professional. They saw that both my appointments were cancelled for that afternoon and told me that I will just have to wait for Cynthia to call me back, but since she's off she'll call back on her own time. I called back later that morning and left another message. Tonya called me back and and wasn't even willing to listen to me. Very rudely and with an attitude, she just kept saying that my groupon was forfeited and that they haven't made any mistakes. So I got frustrated and hung up on her. I'm requesting a refund for my groupon now.\rI know I'm using a groupon, but they obviously don't care for customer service. I was going to check out this place to see if it's a place I can go to regularly, but after they cancelled my appointment without speaking to me first and LESS than 24 hours in advance, I'm definitely not going there. The company penalizes us for cancelling less than 24 hours in advance because they're busy, but as consumers, we're busy too! It goes both ways\rThis was the worst customer service experience. I d...
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by hiltonkeith at Citysearch

Posted on Citysearch on 11/12/2010
Unassuming location for a great massage
I bought a Groupon for BMC months ago, thinking it was a great deal and I'd certainly give it a shot. I called this morning, and they made time for me this afternoon. The Buckhead site doesn't have the funded polish of a spa chain- but you're not there to look at the room, after all. Hemmy the therapist released so much tension from my neckshoulders! 6 hours later, I still feel good change happening. Great experience. Thank you. I'll return in a couple of months.
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by kmccall at Citysearch

Posted on Citysearch on 8/30/2010
Wonderful Massage
I had a 1 hour massage with Jaimyn using a Groupon and it was fabulous! So relaxing. I was afraid I'd have to wait a while for an appointment, but I was pleasantly surprised to get an appointment for a couple of days later. The location is convenient and easy to get in and out of and there is plenty of parking. I definitely plan to return soon.
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6 to 10 of 39



Coupons
LaVida Massage
New Clients Only.
With coupon only.
With Valpak® coupon only.
Coupon void if altered.

ex 05/07/2014  |  Valpak coupon »
LaVida Massage of Marietta (East Cobb)
Regularly $69.95. New clients only. Offer expires 5/31/14
Coupon void if altered.

ex 05/07/2014  |  Valpak coupon »


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