I first dealt with this company several years a go when I called them to clean up a mess that another company made in my apartment. I have hired them ever since. They are prompt, courteous and professional. They were able to remove stains that I thought no one would be able to remove. If you give them a chance, you will never call another cleaning company.
Posted: 2/20/2014 • Link to this review
I highly recommend Johnny on the Spot for carpet cleaning, The service men that came were careful with my collectibles and very professional. My carpet were filthy and have seen lots of traffic from our kids and their friends. I have recommend Johnny on the Spot to my friends and relatives and everyone would recommend... them for their fantasic work. My carpets look new again!!!
Posted: 8/17/2010 • Link to this review
Never call this place if you want your carpets cleaned professionally. The owner places blame on every one and anyone instead of taking responsibility for his actions. I hired this company to clean my carpets. I was lectured on how dirty my carpets were. Well, Jonny on the Spot, that is why you are here. I paid extra (never told about this on the phone) for a special cleaner. After the carpets dried days later, I found colored spots that weren't there before the cleaning. I called JOTS to come and take a look at them when they were in the area. The owner blamed me for among other things not calling them within three days of the work. Didn't know there was a warranty time. Well, the carpet was wet. I didn't see it then. And it has only been 17 days since the cleaning. BTW, I also got blamed for having poor circulation in my house for the "long" length of time for the carpet to dry. Perhaps you used too much water? Never had a problem before with carpet cleaners. This owner obviously doesn't want return customers let alone referrals because his business practices are horrendous. He needs to learn customer service and respect because he has shown none to me. Honesty is another lost quality here. If you want to argue endlessly with a carpet cleaner, have them take no responsibility for the quality of their work, call this company. Otherwise, try Stanley Steamer. They stand behind their work.
Posted: 1/29/2010 • Last edited: 8/17/2010 • Link to this review