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Interstate Ford Inc

(937) 866-5996

125 Alexandersville RdMiamisburg, OH 45342 map it »

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Business overview

Reviews

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Interstate Ford does not believe in customer service, 1/18/2012

Absolutely, no service after the sale. \r\rLess than a year ago I purchased a 2011 Fiesta from Interstate Ford. Since then, it has been in their service department for multiple issues, the most... recent pertaining to the transmission. Like most people, I have a car because I rely on it to get to work. Well, my car has now been in their service department for over a week. They will not tell me when to expect it back, or even whats wrong with it. They refuse to provide any customer service and would not even give me a loner car. Even their customer service manager would not return my phone call. Let me again stress, this car is less than a year old.\r\rI would spend my hard earned money at a business that treats you like a person, not a paycheck. My advice, find your dream car at a place who will provide you good service -- even after they've received your money.

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very nice, 8/05/2011

Lawrence was very nice and eager to answer all our questions. He was not pushey. THat I like very much. When I buy a new car again I hope Lawrence is still with you.

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Reviews

by liakay at Citysearch

Interstate Ford does not believe in customer service

Absolutely, no service after the sale. \r\rLess than a year ago I purchased a 2011 Fiesta from Interstate Ford. Since then, it has been in their service department for multiple issues, the most recent pertaining to the transmission. Like most people, I have a car because I rely on it to get to work. Well, my car has now been in their service department for over a week. They will not tell me when to expect it back, or even whats wrong with it. They refuse to provide any customer service and would not even give me a loner car. Even their customer service manager would not return my phone call. Let me again stress, this car is less than a year old.\r\rI would spend my hard earned money at a business that treats you like a person, not a paycheck. My advice, find your dream car at a place who will provide you good service -- even after they've received your money.

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by MartiniExpress at Citysearch

very nice

Lawrence was very nice and eager to answer all our questions. He was not pushey. THat I like very much. When I buy a new car again I hope Lawrence is still with you.

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by mysvoboda3 at Citysearch

Great

Great Company!

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by Candice7548 at Citysearch

so helpful

I appreciate the way Interstate ford does business and want to be sure to acknowledge that all of the staff there has been so helpful throughout many years of providing service to my Ford vehicles

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by anglea stueckler at Citysearch

Sales experience was excellent.

Sales experience was excellent.

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by maye lehmann at Citysearch

Excellent service

Excellent service

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by jacqulyn klue at Citysearch

Everything was excellent. It;s a killer for a middle age per

Everything was excellent. It;s a killer for a middle age person

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by ellens rozzell at Citysearch

Excellent service.

Excellent service. I have had my five hundred serviced at Interstate and was very pleased with the service staff. It was an obvious choice to work with them for my new purchase

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by elizabetheselenes at Citysearch

Everyone was great. Have already recommended Interstate

Everyone was great. Have already recommended Interstate to others. Thanks so much!

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by Dilenius at Citysearch

I am very pleased with the service that we have received

I would like to let you know that I am very pleased with the service that we have received and thank Pete very much. It is not common these days but good service is very important and I just wanted to let you know and say - thanks.

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by emiliasnawrot at Citysearch

was a great experience and certainly exceeded my expectation

I just wanted to let you know how grateful I am for the inspection your Quick Lane team did on my 2008 Mercury Mariner on. They brought an issue with the wheel bearing to my attention, in the left rear wheel. As it turns out, that area was recently repaired after an accident. I took it back to the body shop, and they confirmed that the part was faulty, and it was dangerous to be driving around with it. Had I gone with just an oil change provider, I may not have known about the issue, which could have been very dangerous. Angie, the Quick Lane manager, should be used by Quick Lane as an example of excellent management. I was very impressed with her control of the techs and the fact that she was keeping people on schedule, as busy as it was. It was a great experience and certainly exceeded my expectations.

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by emilyessseyfert at Citysearch

He made purchasing a vehicle easy and enjoyable

Lawrence Reynolds was our salesperson and he did a fabulous job. He made purchasing a vehicle easy and enjoyable. I will definitely tell everyone interested in purchasing a Ford to contact him. Todd was great with the finances and Brian helped also. The whole experience was wonderful. Thanks.

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by estefaniasleather at Citysearch

Great job by the entire team

Great job by the entire team

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by nicollete425 at Citysearch

Good salesman, very knowledgeable

Good salesman, very knowledgeable

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by sabrinaxLL at Citysearch

It was great

It was great

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