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Pistachio Bar & Grille

341 S Cedar Crest Blvd 
Allentown, PA 18103
Phone: (610) 435-7007
Website: pistachiogrille.com
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Pistachio Bar & Grille Pistachio Bar & Grille : Bars & Clubs, Allentown, PA



Reviews
by picassp at Citysearch

Posted on Citysearch on 4/3/2009
Terrific Cuisine
I had a great experience at Pistachio's last weekend. Took my family to celebrate our Mom's 75th birthday. Guests ranged in age from 22-75 and with the diverse selection of appetizers and entrees, everyone found something that they loved.\rThe appetizers were delicious and Ienjoyedd the seared scallops with smoked salmon ravioli in dill sauce. Plating was beautiful - everyone was happy.\rOur server, Jessica, was attentive without being intrusive. It seemed as if our glasses were immediately refilled as we took our last sip of drinks.\rWill definitely be back!
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by sari46 at Citysearch

Posted on Citysearch on 8/25/2008
WORST CUST SVC/MGR IS VERY RUDE AND INCONSIDERATE/PREJUDICE AT THAT!!!
THE WORST EXPERIENCE EVER!!! Not only do they have POOR Service/ The manager is prejudice, inconsiderate, selfish!! I invited my daughter and a few friends for dinner there. I set the 7pm reservations.\rWhen we arrived, I noticed that the restaurant was NOT even FULL for us to wait; so we decided to sit at the bar and have a few drinks. WE waited a good 1/2 hour, but yet we noticed that other people were getting seated before us. SHE didn't even tell us the table was ready, my daughter had to go up there and the girl/hostess was having fun on her phone/texting and not paying attention to the customer. So we finally got seated. The waitress, it took her a good 5-8 mins to come to our table and see what we wanted to drink.\rAfter she brought us the drinks, she took our order and WE WAITING A FULL hour to get our main mea.\rTechnically some restaurant have our food in 15-20 mins tops, but since we had prior engagement at another location, we decided to CANCEL our order. What was that for? The manager came to our table asking ""What is the problem"" and as we were explaining it to him, we told him we had a party to go to and there is not reason to have us waiting for a FULL hour for dinner. You what he said, he said ""DON'T COME BACK HERE ANYMORE"". We were shock. Instead of saying, ""We apologize for the delay OR maybe even knock off 10or 20 percent of the check, he threw us out, because we cancelled our meals. What a bd!!\rWe were furious. I have a good mind to call my lawyer. I would not recomment this restaurnat to anymore. You go out to a restaurant to have a good meal and good service. Not be humiliated.\rI will NEVER go to that restaurant AGAIN!! He willl end of losing that restaurant in the long run!!...
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by randjmom at Citysearch

Posted on Citysearch on 8/12/2008
TERRIBLE FOOD AND BAD ATTITUDE FROM THE MANAGER!
I was in Center Valley for a team meeting (about 25 of us) and we went to dinner at Pistachio. Interestingly, the focus of our meeting was customer service and we observed the best example of POOR customer service during our dinner. Our table had 4 servers (which was great), but the food came out in such a haphazard random way that no one could enjoy their meal. There was at least 30 minutes between the time that the first person received their meal and the last two people. Then the last two people were yelled at and bullied by the manager. When they did receive their food (which was supposed to be the same dish that the 1st person served received-I have to ask why not prepare them at the same time), it was the wrong order. One of them was supposed to have lobster in their pasta. When it wasn't there, the manager gave huge attitude and basically threw a side play of lobster on the tabel for him to add to his own meal. The meals were terrible. Personally, I had two or three bites and couldn't get the lysol taste of my meal out of my mouth. For our trouble, the servers offered the last 2 people a free drink (not free meals, just drinks). Additionally, the manager was yelling so loudly at the servers that we could hear him from our table which totally ruined our meals. He came over several times to tell us basically that it was our fault that the food came out so late since we were a large group. But 1. what take the reservation if you can't handle that size party and 2. technially, we were four smaller parties, since we had 4 servers with about 6 people each. What was most infuriating was that after all was said and done, we paid about $2000 for this meal that left us all feelig extremely frustrated and hungry.\r\rAgain, if you are looking for ""training"" on how NOT to make your customers happy, then this is your place. If not, stay away. There are other restaurants in the area that have better food, better managerswell, better everything. ...
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by PFL at Citysearch

Posted on Citysearch on 7/27/2008
Poor customer service and long wait times for meals...
Our lunch party of 10 visited for a business lunch and unfortunately we \rwere all quite disappointed not only with our meals but the overall \rrestaurant's experience. \r\rFirst issue, even though the restaurant was practically empty, our business luncheon took a very long time to be prepared and served,(over 30 minutes!). While other tables around us were offered different varieties of freshly baked multi grain breads and rolls , our larger table , on the \rother hand, was only given a few tiny ,(and rock hard), crustini croutons with a tad of hummus, one of which almost damaged my colleague's dental work.\r\rThe overall quality of the meals were also lacking given the highly priced \rselections offered. We also felt the menu lacked a reasonable amount of \rmore appropriate lunch type portion selections.Actually there was NO LUNCH MENU. \r\rFinally either a waiter or ""manager"" was yelling loudly at one of the cooks about an order. Highly unprofessional conduct given it happened on the restaurant floor, and not to mention, right next to our table. It was extremely embarrassing to all of us. \r\rI have been to Pistachio's many times in the past and have never had this \rsort of unexcusablly poor experience for any meal before in the past. So \ryou can imagine my complete and utter disappointment and embarrassment \ras I had actually highly recommended this restaurant to all my business \rassociates. My huge mistake.
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by Courtney1317 at Citysearch

Posted on Citysearch on 6/17/2008
Where to start..............
Believe what you read on here. i was personally touched by the ""prince"" on Friday night. Call him Syd, Sid, Psycho, Satan, Creep, Mentally Ill, whatever you want..he will always have a place in my heart. For in this down-turned economy, he let me know how much my business doesnt matter to him and saved me from spending money at his establishment. Thank you, sir,keep going this wayyou'll end up alone and penniless.\r\rAfter dinner on Friday night, my par amour and I wanted a night-cap and he suggested Pistachio's. I happily jumped at the chance. Something I regret now and consider sending a bill for my wasted time.\r\rNow let me mention that this boy is a very rich and famous man from DC. Well dressed, great manners and used to getting treated like a human. I mention this not because my boy and I are 'better' than any other patron but the fact that we were treated so badly and Mr. Syd is quite the name-dropper/fame-whore type..I found it ironic how we were treated.\r\rin short: we arrive for drinks, but the bell in the meat market bar area had rung and the dogs were salivating, loud and taking up all of the seat. I asked the 'hostess' if we could have a table (the place was mostly empty). They said NO. This was not their policy. If we wanted to drink we had to do it in the bar. The well-heeled man on my arm offered to buy desserts, tho we didnt want any, just so that we could have a table. The hostess was beside herself at this point and went back to check with the ""prince"". After a few minutes she came back and gave us massive attitude as she walked us back to a booth and threw 2 menus on the table. At this time, she said that we had to order two drinks. The man I was with does not drink, living off of Diet Coke, but offered to buy me at least two drinks, if not a whole bottle of anything I wanted. Again this was greeted with attitude and indifferenceat the same time. \r\r...
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