Accuracy Glass is rated F by the BBB.Glass.Net rates Accuracy Glass at 5 gold stars,followed by recommended by 100% of cuustomers and "Lifetime Warranty-We Are Here After The Sale". I had a windshield replaced by Accuracy Glass on 03/20/11.In November 2011,I notice water/rain leakage inside my CR-V. I called and spoke with James Young,3 times and leak has not been repaired. James Young did not "Honor" his "Lifetime Warranty" and was not there, "After The Sale".
Posted: 1/05/2012 • Link to this review
James quoted a price and due date and delivered. Andrew the installer was on time, identified himself and was in uniform, all important things to me because my wife was home alone. I am very satisfied with the work and my door looks like it did when we moved into our home. We had a great overall experience!
Posted: 7/19/2011 • Link to this review
I called this company because I had a window broken out on my car and they were able to do the job the same day. The person that installed the glass did a horrible job. I did not notice until a week had passed that he had gotten the black goop used to install a windshield on the upholdtery in my car. He also didn't put the interior trim back on the right way, and it is now falling off. When I went somehwere else to try to have the windshield done right I was told the glass they installed was used. Overall, not happy.
Posted: 7/13/2011 • Link to this review
A little more effort than expected, but James stuck with it to the end. There is something to be said about that, and I appreciated him making sure everything was right in the end. If Value=Price, they get 5 out of 5, it was cheapest for sure...
Posted: 6/22/2009 • Last edited: 6/23/2009 • Link to this review
There were initially some problems with my order. James made certain I was a satisfied customer and ultimately he took care of everything as promised. I want to thank James for his dilligence and concientiousness.
Posted: 6/13/2009 • Last edited: 7/15/2009 • Link to this review
I must have called and been promised 3 times that my glass would be done on this date and it wasn't each time. Every time a different excuse. On top of that he overcharged me $20 from the original quoted price. Worst business transaction I've had in a long time. Stay away.
Posted: 1/28/2009 • Last edited: 6/13/2009 • Link to this review