We placed an order online and there was a glitch in the system. As soon as we notified Larry, he immediately apologized and dropped everything to make the situation right. The recipient of the flowers was thrilled with the arrangement. Beautiful Flowers + Good Customer Service = Success!
Posted: 8/04/2014 • Last edited: 8/12/2014 • Link to this review
First of all, thank you for attempting to order online.. unfortunately, it doesn't always work, something we have no control over, as it is a 3rd party program that does the online order. The payment was made to PAYPAL, not us, and your purchase has been refunded with our apologies. We take great care to treat our customers respectfully and never have not issued immediate refunds when the occasion occurs. We understand and empathize, however, sending such a review with 'BE WARNED' is uncalled for. We have 1000's of customers that will vouch for our integrity and customer service. We hope you will use us again.
My son got married in Highlands, North Carolina in July 2011. The Flowers were outstanding! Everyone commented how spectacular the flowers were, even men who never notice. The flower arrangements Foxgloves and Ivy designed were beyond beautiful! If you need a florist in the Atlanta area or surrounding areas this should be the only florist you consider. They were also so accomdating and a pleasure to work with.
Posted: 7/20/2011 • Link to this review
The owners of this florist came to do the flowers for my wedding here in England. I have never seen wedding flowers like them - they were absolutely amazing. All of our friends and family from the UK commented on our floral arrangements and how beautiful and unique they were. Can't recommend these guys highly enough.
Posted: 12/30/2010 • Link to this review
This repeat customer can't get enough of the fantastic floral arrangements and friendly service provided by Larry and his staff at Foxgloves & Ivy Floral Design Studio. I've tried other florists in the area, but always return to Larry for his stunning floral compositions and unmatched creativity using only the most beautiful and fresh flowers. "Every arrangement a masterpiece" should be his slogan. Thank you so much.
Posted: 12/29/2010 • Link to this review
Each arrangement delivered by my store is guaranteed fresh and unique - in writing. The instructions clearly instruct the customer to respond within 24 hours of receipt if not happy. I personally delivered them to the restaurant, on SUNDAY, when we are closed, to take care of the customer. Why did your wife wait until THURSDAY to contact us? We never received an email from you Mr. H. We are never happy to take anyone's money.. in fact, your money has been refunded. A timely call to us on MONDAY would have resolved the matter... it's what we do and we have hundreds of customers that will testify to our high standards of customer service. I offer my sincerest apologies to Mr. N, I did in fact have you confused with someone else. I have only just received the information concerning your contact, and I do not know what happened.. you should have been contacted the very same day. You are a valued customer and we want to fix it for you. I will contact you directly.
Arrangements from Foxgloves are always fresh - both the flowers and the design. This is not your run-of-the-mill florist! The staff are courteous and helpful. I have been on both ends of ordering and receiving and have never been disappointed either way.
Posted: 4/23/2010 • Link to this review
The flowers were for our season kickoff, and they were more beautiful than I could even have imagined. They were quite literally breathtaking, bigger than I expected, and the colors were a perfect blend of our signature colors and the coming autumn season. Instead of being a simple placeholder, the flowers Foxgloves & Ivy delivered to us truly added to our event. If you need a sure fire creative, beautiful bouquet, Foxgloves is the way to go!
Posted: 10/20/2009 • Link to this review
Oh my gosh, if you want to know without a doubt, that your wedding flowers will be stunning, call Larry at Foxgloves and Ivy. He and Greg were the most wonderful, helpful, creative people we could have imagined working with. They made our wedding the dream we had envisioned!
Posted: 11/24/2008 • Link to this review
Floral perfection!! Our daughter's September wedding dazzled our guests with the beauty, romanticism, color-perfect consistancy and attention to detail brought by Larry & Greg at Foxgloves & Ivy. We couldn't be more delighted!! We're still floating on air!
Posted: 9/30/2008 • Link to this review
We hired this florist for my daughter's wedding and had a fantastic experience. They were very affordable - less than half the price of my older daughter's flowers - and we felt we got even more for our money. They understood my daughter's vision for her flowers and did a great job of bringing that vision to life. Even just an hour before the ceremony, when she decided she wanted to make a few minor changes to the bouquet, they were happy to accommodate us - there was no stress or worry that it would be taken care of. They even did a very cute little unveiling ceremony for the bouquets in front of the photographer in order to capture my daughter's reaction when she saw them for the first time. Overall, they are reliable, talented, and a pleasure to deal with. To top it all off, we got tons of compliments from all the guests on the flowers. I will definitely recommend Foxgloves and Ivy to all my friends.
Posted: 7/01/2008 • Link to this review