Sundial Plumbing

Sundial Plumbing Plumbers & Sewer Repair
1690 Old 41 Hwy NW 
Marietta, GA 30060
Phone: (678) 224-5788
Fax: (770) 218-1966
Email: Email this business
Website: www.sundialplumbing.com
Sundial Plumbing Sundial Plumbing : Plumbers & Sewer Repair, Marietta, GA



Reviews
Reviews: 1

Posted on 8/8/2012

A Plunge for Greatness
Woke up with a stopped up and overflowing commode. Called and Sundial sent someone within 3 hrs. Sent techician Dwan Hester who was friendly, efficient and professional. I highly recommend Sundial Plumbing Services.
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Reviews: 1

Posted on 7/23/2012

Fast to the job
We had a busted garbage disposal and they were quick to send someone out. Mark was very friendly and helped us find out that we had multiple issues under our sink. Sundial also warranted all the work that they did, which is an added guarantee in the labor.
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Reviews: 1

Posted on 7/20/2012

Excellent Service
We came home at 10:30PM to find water dripping from our kitchen ceiling. Checked our "Verified Home Services" book and called Sundial Plumbing. Scott came out and corrected the issue in short order. Charge was very reasonable for a late night call. I would recommend Scott and Sundial to anyone with a plumbing issue.
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Reviews: 2

Posted on 7/3/2012

Insitecjb
I contacted Sundial with a couple of jobs I needed done. One of the jobs was time critical.

When I was provided the estimates for the jobs I felt they were obscured. One of the tasks I got a quote on, the service man admitted would take him about an hour and he said it would cost $800.


I felt trapped to have the time sensitive issue resolved. I agreed to this project as a must have and wanted nothing more. The work was sloppy for 30 minutes of work and $275 cost. He left corroded pipes. He tried to up sell me several times. I will never use them again. Iím blown away at the rates I was quoted.
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Sundial Plumbing replied on 07-03-2012
We are sadden by your response. It is never our intention to displease anyone. Sundial is committed to empowering consumers. We invite everyone to visit our website and blog on consumerism. Sundial is also unique in that all feedback - good or bad is documented in writing, reviewed and affects our policies and business practices. We believe that feedback is valuable and should be sought after - especially negative feedback. We empathize with high costs and agree our costs (and everyone else's) are high. Yet, when we look at services to cut, we simply find our customers desire all the services we offer. The costs you pay for services from Sundial Plumbing include many intangibles you may not have considered. Sundial has structured itself to maintain highter standards and meet your needs by technicians that are competent, experienced, licensed and bring an expertise into your home that if utilized, can provide benefits to you. Many plumbing related issues go unnoticed by the average person, and, if not addressed can result in plumbing repair bills and even more costly structural related damage expenses. We believe it is to your advantage to have a certified, trained expert carefully evaluate your plumbing system and uncover any problems. I invite you to come by our office to see our operation, price book and have further discussion. Thank you for the opportunity to solve your needs.
Reviews: 1

Posted on 3/24/2012

DO NOT USE THIS COMPANY !!!
I hired Sundial to clean out the sewer line to the street from my home as I had a backup in my basement. They came out charged a big fee and said that they had checked the line all the way to the street. I thought the problem was solved so I had new carpet installed that was ruined by the backup.
That turned out to be a mistake as within 90 days I have had another backup. Turns out the line was not cleaned nor checked more than about 60 feet from my house. The system backed up again and Sundial WILL NOT guarantee their work. Do yourself a favor and do not use this company. My new carpet is ruined because Sundial only did a partial job. Also they will not charge you by the hour but will will quote you a price after they determine your problem.
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Sundial Plumbing replied on 03-24-2012
Thank you for your feedback. Sundial values your input and works hard to provide resolutions. I have forwarded your concerns to our owner who will review and investigate your concerns. We look forward to speaking with you soon and trust you will allow us to demostrate our high standard of service.
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