RainAway Deck Drain Systems, Inc.

I never realized how difficult it would be to get someone to come out to give me a quote on an “under-deck” system. Out of the seven companies that I called in the Atlanta area, 4 of them never even returned my call. In fact, one of those I had called three times and still never got them to return my call.

Of the three companies that actually came out to give me a quote, one guy was so unprepared, that it actually made me ashamed to be in sales. The second person was quite jovial in her sales pitch. She had a nice product and she was in the running for the job – until her follow-up call.

It’s amazing how so many sales people think that all customers are ignorant and uninformed. This lady made such a botched mess of her professionalism that she not only lost my job, but the neighbor’s as well. We were both in the market for an under-deck system.

The third and last appointment was Jeff from RainAway. I was excited to meet him just from his phone call because he actually stated that “he would be delighted to compete for my business.” Jeff is a first class businessman. Everything he told me turned out to be true and accurate. He described exactly how the job would be built and that is exactly what his guys did when they arrived. It turns out that RainAway’s product is a higher gauge thickness than the competitors’ panels and the modifications that they designed are quite unique for air-flow. I was impressed. He delivered what he promised. I couldn’t be happier.

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Having worked with Jeff Butler on several projects I must say he is the ultimate problem solver. Very knowledgeable about his product and with great sales skills putting the customer first makes Rainaway an easy choice for your deck improvements.

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We added Rainaway to our deck when we were finishing the lower level of our home- Now we can entertain and cookout even when the weather is not that great- As a realtor I always provide referrals to my customers when buying or selling a home- Put simply: Rainaway adds value to your home! Not to mention the Rainaway guys are a dream to work with!

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We had a great experience with Rainaway from start to finish. Great communication, original price quote matched the final quote, installation went smoothly (good clean up), very accommodating to my schedule & no added pressure. The product is better than expected. Now I can step out of my basement door and not get wet from the rain. I'm loving it! Highly recommend.

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Great product, professional installation and excellent service. One of the best outdoor investments I've ever made. Clean attractive and effective. Best of all was the service from Jeff Butler, very professional yet friendly, and best of all met all deadlines.

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