EMC Security

I just recently switched from another competitor and I am verify pleased so far. EMC called and confirmed prior, the service technician came out and was very professional.

He was slippers on my carpet and I was really impressed, duet to the fact I am very anal about my carpet in my home. The installer listen to concerns and gave vital suggestions to improve my current security issues.

The installation for the take over was very quick and easy. He even explain details of the system that I currently did not know, so I will say this is a great company.

The response time was great as well. My mom tripped the alarm and it went off; however, EMC called within seconds to make sure everything was ok.

My prior vendor took more than seconds, and sometimes they would not even called at all, which concerned me. I will not mention the name of the company, just say I will never sign another contract with another provider again.

I need for an alarm company to earn my business, such as this one. Do yourself a favor and give EMC a chance, you will be very pleased.

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Prompt, on time, very courteous, gave us a full explanation of the system, not pushy, very good experience. Highly recommend them.

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Before I selected EMC for our security system, I read online reviews and obtained several quotes from competitors. We looked for the best system, lowest monthly service fees, best installation price and no contract. EMC met all our criteria. Installation and monthly pricing were lower for the same system than that offered by our insurance affiliated security company or other competitors. Our installer, John, was very professional and actually cared about the aesthetics of the location of the system components in our rooms. Since installation, I have goofed a few times and accidentally tripped the alarm. EMC called immediately to check our status. Their professionals were courteous and understanding.

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We called EMC after a terrible experience with Ackerman security. Not only were they helpful, but they described to me how the issues we had with Ackerman couldn't happen with EMC. They came out timely, did a great job on our installation, and even cost less than Ackerman. Love this company!!

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I switched from a security company that although was very good in most aspects fell short in the long run.

EMC Security adapted my old system to theirs with a minimum of effort and explained its operation much better than the other company. They double checked that all systems communicated properly and that there were no further questions from me. The installer even wore 'booties' over his shoes while in my home!
Overall a very professional job and have even had a 'self-induced incident' a few months after installation that caused them to call us and issue an alert before we could call them to let them know that there was no real emergency.
I have been impressed with their service and reliability and would not hesitate to recommend them to anyone. Their price to performance ratio cannot be equalled!

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