I have used Acorn a few times and they always provide exceptional service at reasonable prices. My last job included an issue where I was unhappy with how little they had cut from the trees. It was just a simple miscommunication. They returned promptly and finished what turned out to be another great job. The mark of a great company is how they respond when there is a problem. I'm sure these guys rarely have an issue, since the crews are so professional. But its good to know that if they do, they will not stop until the customer is satisfied.
Area Cumming, GA
Date June 2016
Posted: 3/26/2017 • Link to this review
After much deliberation about having trees removed due to the size and type as well as the expense., I hired Acorn tree. Clint the owner was the most professional tree person I have ever met. I called him because I wanted to use an arborist who knew how to properly diagnose potential problems with trees as well as how to properly prune the trees we needed pruning. He was very helpful from start to finish and even came back out to meet with my husband to go over the project again in detail. We had two very large trees that were old and in decline and were close to our house. He even offered to help me with the permitting process if I needed it. He answers his phone if you have questions. His crew worked tirelessly to remove chip and haul away debris in extremely hot weather. Clint took the trees over our house with his crane which took a lot of experience skill and concentration. It was the best decision I made and I will never use anyone else.
Took out massive trees pruned front and back yard raised canopies and removed other trees that were of various sizes.
Area Roswell, GA
Cost $5,000 - $9,999
Date July 2016
Posted: 7/20/2016 • Link to this review
Clint and his crew brought in the crane and removed two trees today. It was fascinating to watch and they were so careful and professional. I think very highly of my beautiful fescue lawn and they put down their mats and protected it from the heavy crane. I could not be more pleased with their service. They also were very through with clean-up and removal of all debris.
Posted: 4/01/2014 • Link to this review
Our tree crew did a fantastic job, efficient, careful and cleaned up afterwards. I highly recommend!
Posted: 11/07/2013 • Link to this review
Thank you so much for taking your time to write a great review! We are happy that you are 100% satisfied!!
We took bids on the job. Acorn was competitive and had a great reputation...so we hired them. They removed three trees and two shrubs. They also trimmed another three trees and removed seven stumps. All workers on the job were wonderful and very professional. Will hire them again.
Posted: 10/25/2013 • Link to this review
Thank you for your kind words! Our crew takes great pride in the work that they do! We look forward to working for you again!
I have to agree with the previous post about poor customer relations. I can honestly say I cannot recommend this company due to total lack of customer service. They were recommended by a friend, and I asked them to take down two trees in my yard, one of which was leaning toward our home. I was told it would take two to three weeks to work it into their schedule. The next day the father of the owner shows up at my door to look at the trees again saying he has been in the tree service for forty years. He says his son has underpriced the job and was not happy about it. He said it was his company and his son works for him. I say I need them taken down and was willing to pay extra if needed. Same story as before about the time. The father did show up a few days later and after several verbal confrontations I asked them to leave and actually paid them for the job to leave with the job half done. Next day the son shows up to pick up the tree remains left from the previous day saying that "emergency jobs" normally cost $500 per hour and he was just trying to help me out by sending his father's smaller crew. This is just too much drama.One tree cost me $750 plus three days lot of agony. Needless to say this is not the company you need. Poor customer relations and lots of excuses.
Posted: 8/15/2013 • Link to this review
We do sincerely apologize for your experience!! You are the first post that we have on poor customer service and we sure hope that tells you that this is not the norm at all for Acorn Tree Care. We apologize for any communication errors at all! We did come out and remove your trees and cleaned up what the smaller crew had left. In the end, your trees are removed, your property is safe, and we do appreciate your business. Thanks again!
Got my cat out of a tree 60 feet up! Reasonable fee, diligent in their approach! The best, the best!
Posted: 8/07/2013 • Link to this review
Thanks so very much! We were happy to help you out!!
I did a lot of shopping and had several tree companies out for proposals including Acorn. They were not the cheapest of the bunch, but after meeting with Clint, the certified arborist at Acorn, I knew I wanted to work wit them. Other companies did minimal evaluation of the yard if any and spit out a low-ball price and a warning that the yard might be trashed. Acorn measured trees, evaluated the yard layout, applied for the city permit and explained how their top of the line equipment would save the grass. After getting 8 trees taken down by them recently I can say that everything Clint said was true. They barely touched a blade of grass! You can't even tell there was equipment back there. Spend a little extra and get it done right.
Posted: 6/12/2013 • Link to this review
We recently had Acorn remove about 30 trees in our yard and they did an excellent, extremely professional job. Would recommend and would use again. Thank you Clint and team!
Posted: 2/01/2013 • Link to this review
We needed to have a dead tree cut down and multiple large branches cut from several old oaks. Acorn Tree Care arrived with a crew of four men and state of the art equipment. I have never seen a crew work so hard and so steadily. They had the job completed and all cleaned up in no time. You would never have know there was a chipper, chain saws and a huge piece of machinery in our yard. They even cut up the wood and stacked it off for us to use in our fireplace! The whole experience was a pleasure!
Posted: 12/07/2012 • Link to this review
We are repeat customers - a testimony to our satisfaction with Acorn Tree Care. Just had Acorn remove about 20 trees and prune several others. Clint is always professional. He has a wealth of knowledge, provides great information and advice and is happy to discuss solutions to match your needs. We had a lot of questions and he was very patient with us. The lead project manager and entire crew do a wonderful job. They work hard (very hard), they work safe, are skillful and take pride in their work. Not only a great Tree company, but one of the best contractors period. Highly Recommend!
Posted: 11/20/2012 • Last edited: 9/29/2014 • Link to this review
The guys at Acorn Tree Service pruned a very large oak tree of it's dead limbs and others too close to our home. They also trimmed up a river birch that was shading our flowers and overhanging the roof. They did a great job and hauled away all the debris and I would certainly use them again.
Posted: 10/24/2012 • Link to this review
Thanks for your great review for Acorn Tree Care! We use proper pruning techniques and take pride in the work that we do! Thanks again!
Called ahead to let me know they were coming. Arrived on time and did careful safety inspection of job. Cut down two trees and cleaned up every leaf. Left site better than they found it, cleaned up some limbs I had cut along with their cuttings. Courteous and knowledgeable about what they were doing. Good job.
Posted: 7/26/2012 • Link to this review
Thanks for your compliments on Acorn Tree Care! We appreciate you taking the time to write a review!
Acorn Tree Care offers a tree replacement program!