Zone Home Solutions

Zone Home Solutions Pest & Animal Control
Phone: (770) 904-5432
Email: Email this business
Website: www.zonehomesolutions.com
Zone Home Solutions Zone Home Solutions : Pest & Animal Control, Buford, GA


Reviews
Reviews: 2

Posted on 7/18/2013

Great Company
I dealt with two different divisions from Zone and everyone was GREAT. Super friendly and informative.
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Reviews: 1

Posted on 7/11/2013

Attic Visitors? Not at My House!
One night I heard some scratching in the attic above the guest bedroom in my house. Obviously concerned, I found Zone here on Kudzu and gave them a call. They answered all of my questions and helped me determine the type of wildlife solution that I would need. We scheduled an appointment time and they told me that Chris would be out to tend to the problem. Chris' service was GREAT! He made sure that my fiance and I were completely educated about the situation and our options for taking care of the problem. Chris also blocked several areas where critters could enter my attic from the roof. One week after the initial appointment the attic was critter-free, and I haven't had any attic visitors since! Thanks Chris! Your knowledge and assistance was and is much appreciated!
-Happy Buford Homeowner
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Reviews: 3

Posted on 7/9/2013

Wildlife Division Exceptional
We recently switched our termite bond with Zone Home Solutions. We called them after hearing what we thought were critters in our attic for the 4th time in 6 years. We definitely decided it was time to use another company. My husband and I were seriously considering using their exclusion service to stop this from happening again. Tom Wilson and Todd came out and provided professional, excellent and thorough service. It was very obvious they know their "stuff". They also were honest enough to let us know that with the type of gutters we have we did not really need the exclusion service. They attempted to trap what we thought might be flying squirrels. After 2 visits with no trapping they concluded that for now we should just wait and see. As a result, they did not charge us for any of their services. They did ask if we hear anything else to please call them back but for now they could not find any problem. For a company to act this professional (in this day and age) they sold me and my husband right then and there. I would recommend them in a heartbeat.
In fact, we will seriously consider using this company when we are ready to do some remodeling in the house. Thank you so much Tom & Todd.
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Reviews: 1

Posted on 6/29/2013

Zone Pest Solutions
After a mistake, Zone Pest Solutions stepped up and did all they could to resolve the issue. We have continued are serve with them and are overly pleased.
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Zone Home Solutions replied on 07-01-2013
This complaint involves a technician reporting a possible gas leak. The customer was without gas service for 3 days until the gas company could send out a repair man. No leak was found. I sincerely apologize for the actions my technician took regarding the suspected gas leak. Although he was acting out of concern for the safety of those in your home, he overstepped his bounds and incorrectly assumed that he had permission to call the city. He has been counseled to better listen to his customer so that a similar incident will not happen again.
Although I can't make up for the days you were without gas, I would like to reimburse the direct expenses you incurred as a result of the mistake. Please fax(770-237-9929) or email(trey@zonehomesolutions.com) the receipts to me and I'll happily issue you a check. Again, I apologize for the error. Thank you so much for your business and don't hesitate to call or email me with any questions or concerns. Trey Scarborough Co-Owner


Reviews: 3

Posted on 6/28/2013

No Bugs with Zone
I've used Zone for 7 years as my pest control company. They do a great job. James, my tech, calls before every visit and shows up on time. I couldn't ask for a better person or company to work with. Thumbs up to Zone.
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