Trotter Waterproofing&Foundation Experts

Trotter Waterproofing&Foundation Experts Waterproofing
2614 Chestnut Dr 
Atlanta, GA 30360
Phone: (770) 458-0810
Fax: (770) 458-0968
Email: Email this business
Website: trottercompany.com
Trotter Waterproofing&Foundation Experts Trotter Waterproofing&Foundation Experts : Waterproofing, Atlanta, GA



Reviews
Reviews: 2

Posted on 4/27/2009

Very Honest!
Great experience, though limited. Gentlemen named Clancy came out to our 1920s in-town home in the Ansley area. He arrived on-time and was very kind and accommodating. He found no causes for concern and recommended a few warning signs to keep an eye out for. He even recommended another less expensive contractor for some minor floor support work (outside of their normal "major" work) if we thought necessary. I will definitely use Trotter if I our home calls for any foundation work in the future.
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Reviews: 17

Posted on 4/3/2009

Honest and Timely
Greg came by to look at the foundation on our 80 year old house. He was honest and told us that we didn't need any work done for structural reasons, only cosmetic. He gave us a good idea of how to go about the work and what it would cost, making our decision making process easy. I would highly recommend based on the estimate I received.
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Reviews: 11

Posted on 3/10/2009

Not impressed-UPDATED.
We had a flood in our basement, coming up from the floor, and called Trotter based on recommendations from several friends. Since our basement is finished, finding the cause of the leak was our biggest concern. The tech that came out had no tools with him-not even a flashlight! He appeared to have no clue. We gave him very thorough information and his only response was, "Well, I really don't know but if you install our system for $5000 that will fix it." I kept trying to tell him that if we don't find the CAUSE of the leak, it will keep happening! It felt like a sales push, not a solution.
UPDATE: Mr. Trotter himself called and offered to come out personally. He was willing to listen to what I had to say and I appreciated that. While we had already gone with another company, I think it says a lot that they were willing to listen to feedback and try to make it right. An ability to followup and listen to complaints as well as compliments is very important. Thanks.
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Trotter Waterproofing&Foundation Experts replied on 03-20-2009
I am sorry our service did not live up to your expectations (or mine) and thank you for talking with me. Your insight allows me to remind our inspector that if he ever has any doubt as to the exact cause of a foundation leak that he is required to make an appointment at the property owner’s convenience for me to personally inspect the problem. And to offer again, that if at any time you would be interested in using my 40 years of experience to diagnoses your problem, it would be my pleasure! Again thank you for your time and I will make every effort to insure your experience with our company is not repeated.
Mike Trotter
Reviews: 1

Posted on 2/18/2009

Wonderful Company!
We got an estimate on waterproofing our crawl space from Craig today. He was professional, friendly and prompt. I recommend him highly!
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Reviews: 1

Posted on 2/11/2009

AMAZING SERVICE!
I bought a foreclosure that needs LOTS of work. I wasn't even there that day and the crew went over and above the call of duty! My project manager for the house was AMAZED at the job they did. If you need foundation work don't think about who to call, just call Greg McManious 770-639-0810 and you will be so happy with the price and the service!! Thank you Trotter!!
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