I'll be completely honest. I've read the reviews below, and they are all true. There are nice beds available. But you will be lost in the deceptive sales techniques, outragous price, hidden fees, and rediculous attitude of management. Despite what management says, there is no "bold" lettering regarding additional fees. The billing agreement actualy says "customer is responsible for all taxes and fees". This is your consent for them to bill you all of their hidden fees! You don't realize you have been billed a $50 fee until you get your credit card slip! And they offer no refunds or customer service. Beware, the positive feedback here is written by management!!!!!! They require between 30-60 days notice to cancel you membership (i.e. if you cancel on January 2nd, they continue to bill you through March 31st). This is a fact! There is absolutely no legitimate business reason for this. Check these guys out on Better Business Bureau (BBB.org). It's no secret they are crooks!
Posted: 3/01/2011 • Link to this review
This tanning salon is very nice, very clean, and has great equipment but it is highly over priced for the lack of services. The girls who work there were always rude, chatting on their phones, very slow to check people in, and extremely impatient with questions.I started out going to the Brookhaven salon and got trapped into a 6 month agreement that I did not want to be in because the girls were busy gossiping. They told me the wrong thing, they swore up and down that they were giving me a good deal that it was 2 month required agreement and the same price for 6 months. ON TOP OF THAT they charged my account twice for one month and never refunded the charge. So I moved to the Buckhead location and the girls were smarter, and a tad bit more friendly.The lotions in this salon carries also made me break out which has never happened in 6 years of tanning with any kind of other lotion including tingle tans. It was supposedly hypo-allergenic and all natural... yeah right.I would reccomend going to another place simply because I was trapped into going to this place for 4 months and then had to pay for two more when I didn't even step foot in the salon during those two months. Complete rip off.
Posted on Citysearch: 10/11/2010
Trust me when I say the Solarium is the best tanning salon in ATL. Their sun angel bed is amazing; it got me super dark quick! It builds a gradual customized tan, plus it's so high tech, it even has aromatherapy! Their other beds are great too, and I love all their spray tan options. They have so many different services and goodies, and love the staff and the facility. I've tried the rest and when it comes to quality and service Solarium is the best! I'm completely addicted!
Posted: 4/11/2010 • Link to this review
The customer service at this place was horrible. They are just trying to make as much money as possible and don't care how they do it. They are not in the best interest of the customers. They will not work with you and pretty much tell you that your screwed. Watch out for any membership contracts carefully!!!!
Posted on Citysearch: 12/18/2009
The staff at this location are amazing. They have a positive energy, and ensure you have the best visit possible. I couldn't be happier with my membership at Solar Dimensions. I always look forward to the relaxing environment when I go!
Posted: 8/08/2009 • Link to this review
I recently moved to the area and needed to resume my tanning routine. After checking out several area salons, Solar Dimensions proved to be far superior in the trifecta: Quality, price, and customer service. They have the latest technology in tanning available like the Sun Angel bed that is skin conscious and user friendly to assist tanners to practice customized and safe tanning methods. If rays aren't your thing, they offer state of the art spray-tanning alternatives too. Competitive and comprehensible pricing packages are also an added bonus to the Solar Dimensions patrons. From the beginning of my membership, I have enjoyed the friendly and clean atmosphere my local Solar Dimensions Salon has to offer. I have over time referred several friends and none have ever been disappointed. 5 GOLD STARS!
Solar Dimensions is by far the nicest tanning salon I have been too. I do the versa spa spray tan. The booth is clean and comfortable and they offer the best prices and special offers of anywhere I have seen. I LOVE it there!
This is for solar dimensions midtown, but I couldn't find it on citysearch so I'm posting it under the buckhead location since you can visit all of their salons. I bought a package of spray on tans in '07 and unfortunately they expire within two years (I had a few left) which I was not super happy about since most tanning salons give you 3 years to use the package. Other than that it's a really nice, very clean salon. The people who work here are nice and helpful, however they will try to upsell you on everything probably because it's their job. I do notice they can be kind of snobby the way they look at you... like their eyes are saying ""eww what are you wearing"" but they're smiling and telling you about tanning at the same time. It's a little weird. For the tanning I would give them a five, but for the rude stares probably 2 stars. But the good thing is I don't care what people think about me so I'd probably go back.
Posted on Citysearch: 8/05/2009