I have been taking my Beemer to these guys for just over a year now but wish I had started with them the minute my warranty expired. They are honest, reliable and have never tried to take advantage of me by recommending service or repairs for what I like to call "phantom" problems. From a simply oil change to a fairly major repair, I have been completely satisfied with their work, prices and professionalism..
Posted: 4/11/2016 • Link to this review
The service was excellent. Sam answered our calls and explained the work well. This was our first time working with him. He worked on my BMW x5 truck. Because of his great service, we dropped off our second car for him to service.
Cost $500 - $999
Date March 2016
Posted: 3/30/2016 • Link to this review
I've been taking my Volvo to Braxton for 10 years now and cannot recommend them highly enough. Not only is the work dependable, exceptional and reasonable but the customer service has always been just that: CUSTOMER SERVICE. That is very hard to find these days.
Posted: 3/02/2016 • Link to this review
I've always used Braxton to service my 2009BMW 328i coupe. The staff is friendly, knowledgable and will assist you in providing the best possible solution for your repair or service. The equipment and tech used is comparable if not similar to the original vehicle manufacturer dealership. Performed basic maintenance services: -Inspection before purchasing vehicle from 1st owner -Oil & Filter service -Front + Rear break pads, rotors and computer calibration -Tire alignment, sensor calibration I've only had one major issue with my vehicle. Braxton was able to identify it and quote a reasonable price for the repairs.
Posted: 2/05/2016 • Link to this review
I have taken my bmw to other places only to still need service for the same things. I found Braxton on the internet. And I am so grateful. They do great work and the prices and warranty gives me the satisfaction that I don't have to worry. Thanks Braxton for your integrity and work ethics your awesome! Kelaine Little Customer for LIFE!
Posted: 1/08/2016 • Link to this review
We have been a customer of Braxton for more than 6 years and I would actually buy another Volvo just to be able to continue to use them. I know that sounds crazy, but when you find a car "vendor" that is so professional, that you TRUST and has great prices, you just want to keep coming back (well, when needed, of course). Steve Braxton has put together such a nice group of individuals. Consumers of any kind usually come for the price, but stay for the customer service. If you're a customer of Braxton, you're lucky - you get both!
Posted: 11/11/2015 • Link to this review
I generally don't write reviews and I am a very picky "car guy". I'm doing this because these guys deserve credit for being fair, competent, and very easy to work with. I have worked with many shops in the Atlanta area and none have compared with Braxton's service and expertise. I am hard to satisfy, but these guys now service all my cars and I have never been dissappointed. Wish I could find a comparable plumber!
Posted: 10/14/2015 • Link to this review
I've been going to Braxton for nearly a decade. As Braxton has grown their services and quality offerrings have increased, yet at the same time they've maintained the great the local feel of a neighbor mechanic. Steve (the owner) always remembers you by face and is quick to say hi - something I would never expect but shows you the kind of dedication to customer service of Braxton. I'd highly recommend them.
Posted: 8/30/2015 • Link to this review
I recently took my car in for service and I was greeted by Janice she was great. It had been a while since I used them because I hadn't been driving my car for a while but my daughter needed it for school so needed to make sure it was safe. They did a complete check of my car and gave me a list of other items that needed to be fixed. I will be taking it back to make sure my list is completed. Thanks Janice and Braxton. Janice Campbell
Posted: 8/29/2015 • Link to this review