Atlantic Relocation Systems is one of the largest agency groups for Atlas Van Lines. We're based in Atlanta, Ga. and have 11 full service agencies throughout the U.S.. Our emphasis is domestic & international employee relocation, office and industrial moving, and special product shipping (computers & trade show). Corporate moving is our specialty, dealing with many large and small company needs. We haul about 90% of our booked moves on our own equipment. This gives us more control of the relocation during the move, resulting in better communications and fewer claims. Feel free to call on us for free, no obligation quotes on your next move by calling (404) 963-9896.
Well, my family and I just finished moving from Atlanta to Los Angeles, and our experience from start to finish was excellent. Andy Orlin came over for a quote and we very helpful - he answered all of my questions honestly and thoroughly. For reference, my two other quotes felt like I was talking to used car salesmen. So, moving ahead, I was able to get free boxes from their warehouse to get us started. I was one of those customers that was calling Andy often to get more info. He always obliged, happily. He even revised my quote TWICE when I changed my mind about what large items I was bringing. The price ended up being very reasonable, and it was guaranteed even though my actual weight came in over the estimate. Day of the move out - amazing. Friendly driver and crew of 4 movers got it done quickly and safely. Then, the driver got our stuff out to CA well before we expected. 6 days all in. On the delivery day, the driver showed up within an hour of his estimate. Another great crew on this end and all my items ended up in our home in perfect condition (with a couple minor exceptions). Kudos to everyone involved.
Area Santa Monica, CA
Cost $5,000 - $9,999
Date August 2016
Posted: 8/18/2016 • Link to this review
Quick to show up and estimate. However it was done poorly. Day of the pack and load they showed up with a truck entirely too small, at our inconvenience we had to return the next day so they could finish. We stored our items for 3 months. When they arrived to unload the driver and crew complained all day how heavy our items were. We paid for unpack but they refused. They threw boxes into rooms, putting heavy boxes on fragile items (boxes were marked as such). We're just finishing unpacking our things and my heart is broken at the disregard for things we clearly said needed care. My fault for trusting them with things of value? Maybe but I can only do so much with it and they guaranteed our things would be safe. We paid $13K and feel like we got totally screwed. They didn't treat our things with care, blatant disregard for our property. I would tell friends, family and strangers to stay away. These guys are terrible
Pack load store. We paid for unpack but the drivers refused. They just wanted to be done. All they did was complain.
Area Smyrna, GA
Cost $10,000 - $29,999
Date June 2016
Posted: 7/06/2016 • Link to this review
June 2016, from the free in home consultation with Justin (his attention to detail was impeccable) to moving day with Joe, Cadillac, Randy and Jr. including Junette (you could feel her smile through the phone) who called to check on everything during the move we were thoroughly impressed! Our move was an all day/night adventure and the entire time the moving team was careful, polite, and fast...our move was a success! Despite the sweltering Georgia heat during the move the entire team kept a positive attitude. When the truck was finally unloaded at our new home, we were so grateful for their efficiency we treated them to dinner. Atlantic Relocation Systems did a great job at a great price!
Area Cumming, GA
Cost $1,000 - $2,999
Date June 2016
Posted: 6/28/2016 • Link to this review
I am a very picky customer and have made many moves. This group was extremely pleasant, very professional, efficient and just really great guys. Front office great to work with. Andy Orlin handled everything and made moving as easy as it can be. And folks, remember to tips these guys. They work hard for you.
Posted: 5/25/2016 • Link to this review
I am deeply surprised by the services rendered by Atlantic relocation Systems. At first, the price offered was the lowest amongst several others and, yet, the initial contact with Mr. Andy Orlin, the mamager that presented our pricing, was very professional, knowleadgeable and could impress my wife and I. Again, during the preparation procedures, he was very helpfull and all our doubts and needs were fully assited. The move-out crew was also very gentle and kind. They did the impossible to ensure that our 186 boxes would fit a 20" container! Mr Ivan and his team did a true commendable job. We expected to receive the load no earlier than 6-8 weeks, but it took only 4 to get to the port and, surprisinly , the other-end partners were able to release it within 8 days only. Once again, the regular customs procedure were supposed to take 20-25 days! Finally, after the inspection on the contents we were surrised by the fact that everything were in perferc order. Among all the stuff, just one marguerita glass was cracked. I will surely recomend Atlantic Relocation Systems for everyone, and will use their sevices in the future again!
Cost $10,000 - $29,999
Date May 2016
Posted: 5/09/2016 • Link to this review
Our movers were extremely helpful and very professional. They picked up our belongings in Georgia and delivered in California in the time frame they promised. I would recommend this company to friends without hesitation.
Posted: 2/17/2016 • Link to this review
Moving, to me, is horrible. I hate it. This, however - this was easy. The movers came, packed it all up, moved it, and unpacked it all at the end. No worrying about boxes, or tape, or recycling, or packaging, or renting a truck - everything was taken care of. Extremely easy, extremely smooth, and very professional. I would use them again.
Posted: 7/13/2015 • Link to this review
I couldn't have been happier with Atlantic Relocation Systems. I was moving to Glasgow, Scotland, and so the move was a little more complicated than usual. The initial interview was great. I immediately felt like I was in good hands, with people who knew what they were doing. Over two days of packing, the packing crew was the most competent and pleasant I've ever experienced. Truly a pleasure to work with them. I couldn't believe how carefully they packed everything, and all the thought that they put into it. I can't imagine better movers, and could not recommend them more highly. They also came in with the lowest of three estimates that I obtained.
Posted: 5/20/2015 • Link to this review
Had successfully used Atlantic Relocation Systems in the past, but after this experience, never again! They damaged a couple piece of my furniture during a recent move and even though the driver filled out paperwork stating the damages happened, they refused to pay. It was one excuse after another... piece listed as desk not a bookshelf, items were already damaged, you disassembled the pieces yourself... anything to deny payment. So, had my lawyer give them a call and then suddenly they "carefully reviewed my account" and decided to pay my claim. DO NOT DO BUSY WITH THIS UNETHICAL COMPANY!!!
Posted: 5/16/2015 • Link to this review
Excellent movers. Professional in every way, from the prepacking survey with Andy to the courteous and efficient packing team you can contract with ARS with confidence. Should my wife and I need to move again ARS is whom we will contact.
Posted: 5/06/2015 • Link to this review
I had a gentleman by the name of Curtis come to my house when we moved to Phoenix about 5 weeks ahead of our move date. I sensed immediately he had a very easy, reasonable and trustworthy way about him and gave small pieces of advice to us even if we ended up choosing another carrier, which I really appreciated. Their pricing is competitive but their thoroughness in inventorying my house far surpassed the other moving companies I got quotes from. Others spent barely 15 minutes in my house whereas Curtis spent nearly an hour going over coverage in case anything gets damaged and plenty of relevant steps for the move, telling us of his 30 years in the business--which clearly showed. On our actual moving day, everything went smoothly with moving staff that are part of the company with their own careful incentive program (I am told) rather than seeming like some outside hired hands who don't know what the company wants for our move. Being their big summer moving season, Atlantic was clear that they could really only give date ranges for our end of delivery in Phoenix—not guaranteed dates as we kinda hoped—while the other moving companies seemed to reflexively wish to guarantee a particular date even if it seemed like they couldn't really. I kinda felt that they were overpromising which Atlantic calmly wouldn't do. I highly recommend them.
Posted: 5/05/2015 • Link to this review
Terrible! They "lost" 2 of my boxes with irreplaceable keepsakes that my great grandmother gave me. Their claims department was very cold and not helpful at all. I am still dealing with them after 4 months of moving. Avoid at all cost!
Posted: 1/21/2015 • Link to this review
Hello Karabee. I am truly sorry that your experience with us has been less than favorable to this point. I have been reviewing the related history, and I can see that the time that has passed has not helped with your perspective on things. However, I can assure you that during the time that has passed, efforts are continuously being made to rectify the situation. I'm a little late, but I am going to jump in at this point and try to help bring this matter to a faster resolution. In the meantime, please do not hesitate to call me to discuss this matter if anything comes to mind. Atlanta Sales Manager: Mike 404-351-5311 ext 126
Long story short, my things were delivered later than I needed them to be and cost me additional money and stress. Had this been a move in which a delivery range could have been acceptable, I would have excused the delay and other problematic occurrences. However, I went with Atlantic because my representative continuously reassured me that he was confident that my belongings would be delivered on a specific date. Lastly, without any justification (How charges were calculated, etc.) or notice, Atlantic charged my credit card for the discrepancy in cost as a result of their estimation miscalculation. Therefore, I cannot recommend Atlantic Relocation to anyone who must have an exact delivery date or cost quote, or who expects good customer service from those with whom they do business.
Posted: 10/30/2014 • Link to this review
TCJ1221 - We understand your concerns and would like to address them. We reviewed your file and thought that we had reviewed the overage and discussed the pricing difference of a few hundred dollars. Your shipment went over the space allocated by almost 50% but we worked on your behalf to keep the additional cost to the absolute minimum. We did deliver your goods a few days later than scheduled and apologize for the inconvenience. Please feel free to give me a call at 404-351-5311 ext. 126 so that we can discuss your move in detail.
Good Evening Andy: I hope this email finds you well! I had a good feeling about you from the start and the same of John Cuthbert, Oh man, was I right! :) We have moved A LOT and this is by far my favorite move! Never thought I would say "favorite" and" move" in the same sentence. Let me classify this... Andy, you got us a quote so quickly and you came out to our home without any hesitation. You did the best that you could do on the price and for this we thank you a million times! You know how to earn a customers trust very quickly. To top it off you send the most dynamite crew to load and move us. John Cuthbert, Tevaris( sp) And Eric are just all around stand up gentlemen. John Cuthbert, is obviously at the top of his game without a doubt. Tevaris (sp) is SO awesome! And Eric well, he's a breath of fresh air. They came into our home as true professionals. They asked me not touch a thing and to sit down and relax because they were there to help 110%. They didn't complain or get frustrated ONCE and I threw some twist and turns at them. They kept me laughing and my spirit high the entire time. There is no doubt in my mind that if most moving companies had trained crews like John, Tevaris and Eric they would have a formula for success! I can't thank you guys enough. I wish you all the best. A very happy customer!
Posted: 6/30/2014 • Link to this review
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