zerorez began a little over 7 years ago. Our mission statement is 3 fold: Unparalleled service, revolutionary cleaning technology, and always do the right thing for our clients.
zerorez is a pioneer in the cleaning industry. While many companies tout that they have green cleaning, no residue, or superior cleaning systems, few offer proof.
Generic cleaning systems use solvents or detergents to clean your carpets. These chemicals often times get left behind in the carpet and.. cause re-soiling or premature aging. You may not notice this immediately, but you will see it over time.
zerorez has patented cleaning technology that has been given the highest rating by the carpet and rug institute. We engineer a water, Empowered Water, that will clean like soap, kill germs and bacteria, yet it is safe enough to drink. Our Empowered Water is a breakthrough science in the carpet cleaning industry and is exclusive to zerorez.
The discount cleaners will offer you incredible deals, but you get what you pay for. All of our employees are top notch and yes, they are our employees not subcontractors. Our employees are uniformed and have clean backgrounds. Our vans are truck mounted with state of the art technology. We do not use portable equipment.
The end benefit is a home or office that is healthier, cleaner, and zero residue left behind. No one can clean like zerorez.
*1st Runner Up BBB Service Award *Platinum Cleaning Rating *Super Service Award *Consumer's Choice Award
* By Appointment Only
* 24-Hour Service Available
EPA approved cleaning solution - Empowered Water
I've bought a townhouse in 2005 and have never had the Berber carpet professionally cleaned. Since Zerorez does not use harsh chemicals and leave behind soap residuals we decided to give them a try.... While their price was about double from other carpet cleaners, it was still very much worth it ($204 for two rooms, 15 stairs, stair landing, and two hallways). Jared (professional service technician) was great! Zerorez should be very proud to have such a high caliber person on their team!VIEW MORE »VIEW LESS »
Completely thrilled with the experience from start to finish. Great contact via phone & scheduling, including contact for the appt window. Super courteous service professionals with fantastic... results. Didn't feel pressured or pushy or rushed. Wonderful results!VIEW MORE »VIEW LESS »
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I've bought a townhouse in 2005 and have never had the Berber carpet professionally cleaned. Since Zerorez does not use harsh chemicals and leave behind soap residuals we decided to give them a try. While their price was about double from other carpet cleaners, it was still very much worth it ($204 for two rooms, 15 stairs, stair landing, and two hallways). Jared (professional service technician) was great! Zerorez should be very proud to have such a high caliber person on their team!
Completely thrilled with the experience from start to finish. Great contact via phone & scheduling, including contact for the appt window. Super courteous service professionals with fantastic results. Didn't feel pressured or pushy or rushed. Wonderful results!
Recently had the ducts cleaned in our two HVAC units. The technicians were on time, introduced themselves and explained the process. The treated our home as if it were theirs and gave us an estimated time to complete the job. They showed us before and after pics of the cleaning. They cleaned carpets at an older property and did an awesome job their as well a year and a half ago. They appreciated that we were repeat customers too. ZEROREZ is my company of choice, becuase I know what to expect!!
I have used them several times and every time I have just gotten the NICEST guys show up at the door. Every one of them. Extremely friendly and polite. And if you are not happy they will redo before they leave, which is never necessary. The work is amazing! There hasn't been a stain on my carpet that they haven't been able to get out.
Excellent carpet cleaning right before the Holidays!! Good service, good quality and good value. Happy Holidays Zerorez!!
EVERYTHING was exceptional, and I do mean EVERYTHING!!!! On time, top quality work! Will use again
Anthony was my technician and he did a wonderful job. He was here on time, was polite and pleasant, listened to my concerns and did a great job. I will definitely use them again.
I was totally surprised at how clean our carpets were upon completion. They looked just like when we first moved in, brand new! The technician, Randolph, was courteous and explained everything before, during and after the cleaning. We will definitely call again.
My carpet technician is Jonathon R. Beyond professional with a drive and desire to be better each home. He left my carpets looking as if they had just been installed. He is an asset to your team. Have referred him to 3 others and he just did my carpets yesterday!!
The technician was polite and professional. Our 5 year old carpet looks brand new!!!! The whole cleaning time was only about 45 minutes and left my kids' carpets looking showroom worthy!
We had our carpets done by Tim at Zerorez. My husband wanted it done I was skeptical. I have to admit they actually look amazing! My carpet is 10 years old and I didn't think it would come clean. He did an awesome job! Thanks!!!
We recently had three rooms and a hallway treated by Zerorez. The tech was super friendly, and thoroughly explained the cleaning process to us. He showed us each room as he finished, making sure that we were satisfied. We would recommend Zerorez to anyone, and would certainly use them again in the future!
Imagine, if you will, a plate of hot and ready-to-eat spaghetti and meatballs with four ounces of tomato sauce landing on a carpet. The first thing to do is call Zerorez and I mean immediately. The results surprised me and did so very pleasantly. The technician, Lamont, was at our home on time, explained everything and went to work. A three-day stain was gone. He knew exactly what to do; I like it when people know their job. Questions were answered and I learned what to do the next time (?) it happens. I generally don't comment except for excellent work and this was an example. As rare as this is, Zerorez actually delivers what it says it can deliver.
I've used Zerorez twice now and my first experience was phenomenal. I referred them to friends, family, and neighbors. My second experience was not so good. The technician was rude and I wasn't happy with the results. I asked the technician to go back over it and he refused so I called the service department. They also refused due to the fact that I signed a waiver because I was not interested in the pricey pretreatment. As a repeat consumer who has also brought them new business I expected to receive better treatment and at the very least I expected to experience the same results that I had during my first cleaning. I was quite disappointed that they wouldn't send someone back out to re-service one room. As a result I got on kudzu and wrote a negative review. About 30 minutes later I received a phone call saying that they changed their minds and would come back out. They sent a great technician this time and I am happier with the result. From a customer service stand point I have mixed feelings. Yes, they did decide to stand by their work and make it right but only after receiving a bad review. Either way, I like their product and their prices are pretty good so I would consider giving them another chance even after my negative experience.
Zerorez is awesome company, the staff is very professional, my carpet was so dirty and had stains, they came in and cleaned my carpet it looks new!!! The young man that who cleaned my carpet was very professional!! I would recommend Zerorez to my family and friends!!! Thanks Zerorez for doing an awesome job!!