|221 Armour Drive Northeast||490 reviews|
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(404) 935-6459(404) 935-6459
221 Armour Drive Northeast, Atlanta, GA 30324
Overhead Door Company has been providing homeowners and businesses with quality service since 1935. With over 100 service and installation crews, Overhead Door Company is ready to help you when you need us, 24 hours a day, 365 days a year.
2012, 2013, 2014, 2015
Member: Better Business Bureau (Since 1982, A+ Rating), NARI, BOMA, ASIS, and IDA. IDEA Accredited Door Dealer. 2008 Winner - Better Business Bureau's Torch Award for Marketplace Ethics and Customer Service. 2006 & 2007 1st Runner Up Winner of the Better Business Bureau's Torch Award for Marketplace Ethics. Winner of 12 consecutive Consumer's Choice Awards (2003 - 2015)
* 24-Hour Service Available
I emailed Overhead through the Kudzu site at 8:30 AM. I was called in less than 5 minutes and was told a tech could be here between 10 AM -12 PM. They called 15 minutes later saying a tech was... available now and he was here at 9:15 AM. He explained the issue (gear assembly stripped) and cost. He was done by 10 AM and door worked perfectly. Jae was the most polite guy ever. I could not recommend these guys highly enough!VIEW MORE »VIEW LESS »
Jason arrived less than halfway through his time window. Prompt! Looked at the door and immediately could tell the problem and did not try to sell me anything I did not need. Professional! I... had some heavy stuff stored where he needed to work and he moved it. I would say helped me move it but considering I am a senior citizen he really did almost all the work. Helpful!! Highly recommended.VIEW MORE »VIEW LESS »
Displaying 1-15 of 490
I emailed Overhead through the Kudzu site at 8:30 AM. I was called in less than 5 minutes and was told a tech could be here between 10 AM -12 PM. They called 15 minutes later saying a tech was available now and he was here at 9:15 AM. He explained the issue (gear assembly stripped) and cost. He was done by 10 AM and door worked perfectly. Jae was the most polite guy ever. I could not recommend these guys highly enough!
Area Powder Springs, GA
Cost Less than $250
Date June 2016
Posted: 6/09/2016 • Link to this review
Jason arrived less than halfway through his time window. Prompt! Looked at the door and immediately could tell the problem and did not try to sell me anything I did not need. Professional! I had some heavy stuff stored where he needed to work and he moved it. I would say helped me move it but considering I am a senior citizen he really did almost all the work. Helpful!! Highly recommended.
Repaired garage door.
Area Mcdonough, GA
Cost Less than $250
Date May 2016
Posted: 5/06/2016 • Link to this review
I've used Overhead Door in the past and have always been satisfied with the quality and professionalism of their technicians. Most recently, one of our garage doors failed to open. I called Overhead Door at 10:30am and they had a technician at our home at 1:45pm. He diagnosed the problem (a broken spring) and replaced it in about 30 minutes. That kind of service response and resolution is virtually unheard of.
Area Alpharetta, GA
Cost Less than $250
Date April 2016
Posted: 4/18/2016 • Link to this review
Really appreciate Mr. Joseph Keim, for his patience to communicate with me on paper & pen to write back & forth due me being deaf. Good to see them to work as professional not like others to hurry working to mess up & end up not working right. Thanks goodness. Mr. Joseph is world class professional. A ton thanks.
to replace fray cables, repair pulley, adjust garage door to meet even on the floor.
Area Smyrna, GA
Cost Less than $250
Date April 2016
Posted: 4/08/2016 • Link to this review
The upgrading of our garage doors this past week, by the Overhead Door Company of Atlanta, was a fantastic experience! John was professional, and sincere in the selling of the product! Steve was great, he made my wife and I feel at ease, and he was thorough and knowledgeable in the product's installation. The ladies in the scheduling department, and in customer service were exemplary in the way they spoke, and carried on a conversation, and extremely proficient as well! Lastly, it is few and far between in the building industry, whether it be residential, or new construction, where the GM of the company is hands on and gets himself involved with the actual installation and service process of a client, I should know, I was a builder for 15+years! Furthermore, this is most especially rare in the residential category, where it involves the home owner directly, like my situation, the replacement and upgrading, of our original garage doors. So for that, my hat's off to you Tim Smith, quite an impressive feat, and both Clara and I are very grateful as well! Thank you, for selling us a quality product, with a reliable and personable installer, and excellent service, before, during, and after the installation, Cheers!” -Mike S
Posted: 2/22/2016 • Link to this review
My garage door spring broke on my wooden door in November and my car was stuck inside. They responded within a few hours and did a great job of replacing the spring and giving me some other options. Will only use them from now on. They were very professional and did a wonderful job.
Posted: 2/18/2016 • Link to this review
“Your tech James E. did a great job. Installed one unit and trouble shot my second unit. When he explained the sensors were failing due to circuit I purchased a second unit, because I felt I could trust his knowledge. Great employee and represents your company very well.”
Posted: 1/29/2016 • Link to this review
One of the things most important to everyone is outstanding service, but not just one time from one particular person, but 100% of the time from everyone you encounter. These folks consistently provide outstanding service from first contact to installation and or repair. Best of the best. Save yourself a lot of time and research, these guys are the only choice for garage door installation or service and repair.
Posted: 1/18/2016 • Link to this review
I called your company for help today because our garage doors were not opening. I got an appointment on the same day. James came out and was great! He was professional, knowledgeable and friendly. He had them fixed in record time. James is a real asset to Overhead Door! I would recommend your company to anyone! Please give James a raise.
Posted: 1/13/2016 • Link to this review
I got several estimates for my 4 garage doors from other companies. I figured I would get one from Overhead Door as well to see how there high prices would compare. Much to my surprise, they offered a better price, more color options, & a MUCH BETTER product. The sales experience as well as the installation was great.
Garage door tune-up and replaced both our remote openers. For the price, the openers are cheaply made and don't have the range of our previous version. And the door noise level isn't any better. Nice and professional service rep, though.
We were in dire need of replacing our non-working garage doors, called a couple of places and Overhead, first returned the phone call, and second were prompt and kept me up to date as to when they could be installed, worked with me instead of me working for them.
Posted: 12/09/2015 • Link to this review