Jim Ellis Automotive Dealerships

I have been searching for my gecco green new beetle bug for 6 mo. When I saw it come up on Autotrader I immeadiately called my salesperson (Trent), who proceeded to tell me it was not at his dealership. He quickly referred me to Phil, who prepped my car for my arrrival. Phil had the car washed & top down ready for my test drive. We chatted about family ties to Charleston ad 2 hrs later I was leaving with my new beetle. Phil made the transaction seamless from the test drive to keys in hand. He filled up the tank, showed me "all" of my key features and sent me on my way with a BIG smile...

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I have to totally agree with with Sally on her last review. I always take my cars to dealership under the misconception that they know your car better and offer a better service but Jim Ellis proved me wrong again, I shouldn't have bought a Buick. I should have gotten another Acura. Ed Voyles alwyas did me right for 6 years. I only took the Buick to Jim Ellis because they are closer to my house. I had a bad experience with my Chevy Van, a few years back and also their Audi Dealership because their "awful" sales staff which prompted me to buy an Acura across the street for $48,000. I guess 3 strikes you are out. Make sure when you purchase any service that they really do the service, especially with oil changes, multi-inspections, tire rotations. No way to check if it really has been done, I just happened to watch the tech from them minute it was pulled in and until it came back out. Just spent $80 on an oil change. Yes, they called to tell me they would do it again to satify me, however once you lost my trust I wouldn't let you touch my car again, no telling if you will do something else to my car, I rather go somewhere else and let people know that they need to be careful

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Buying a car at Jim Ellis Hyundai was a great experience. The staff was not only courteous and helpful but made me feel like family. I love my new Santa Fe and I will never buy a car anywhere else!

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Your internet staff - Darryl Baxter was great. There was no 'come ons', no attempts to have me call instead of using the internet ( which is why Rick Case did NOT get my business). Mr. Baxter was honest, easy to work with and I believe he really wanted me to be happy with my purchase. AND..I was very happy I bought my Hyundai from Jim Ellis and through Darryl Baxter. It was the best car buying experieince I have ever had. You WILL have repeat business from me.I have already recomended Mr. Baxter to several friends and would recomend your company anytime. I LOVE my Sonata--Burt May"...

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I enjoyed the experience, which isn't something I can say about every car I purschased in my life. Everyone was friendly and helpful and the process was quick and efficient. Also, I just love the car, which I guess is the best part of the experience! Thanks again to Jose and the other folks who took the time with us to get it right.

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