My children have been seeing Dr. Kelly for 5 years and for the most part we have been pleased. Over the last few years the front office has changed. Everytime I call to make an appt. the person on the other end gets ruder and ruder! Usually I am able to brush it off but today I called to make an appt for my son and I decided I am not going to put up with it anymore. There are way to many good pediatricians in the area to deal with these people! Goodbye Dunwoody Pediatrics!
Posted: 2/22/2011 • Link to this review
We have made many changes in the past 5 years to improve our Customer Service, including daily inspiration and encouragement, as well as annual Customer Service/Team Building workshops. Our priority is our patients and delivering excellence in medical care in a friendly, caring, concerned, and professional atmosphere. We have an excellent team of staff members. I am sorry that you had an unpleasant experience 5 years ago and hope that you will visit us again.
Dr. Linda Kelly and her team have become like family to us. From bumps to serious problems, they can handle it all! They are very knowledgable and work together excellently as a team while presenting a down to earth feel.
Posted: 7/07/2009 • Link to this review
After trying two other pediatric practices and doing some research, I entrusted my two children to Dunwoody Pediatrics; we've been with them for seven years. I couldn't be happier with their medical skill and with their bedside manner. Although we usually see Dr. Sherwinter or Dr. Berenson, I have seen other doctors/nurses on sick visits, and I have liked them all. These doctors obviously have a genuine caring for children, and they are eager to listen to and work with the parents. I did have some issues with the office staff early on, but there have been some changes there, and I am now pleased with the office staff as well.
Posted: 10/27/2008 • Link to this review
We have been in their care since Jan 2006, from their locations in Dunwoody & Abbotts bridge, and now in Alpharetta. We are truly thankful that we have found what we are looking for and avoid going through the process of hit and miss. You can never be wrong with them, from billing to the quality of doctor. Dr. Sherwinter which heads the team has been ranked 1 of the top doctors in the US. He is brilliant and always has an answer to all your questions. The entire team exhibits the same excellence and were consistently nice and patient. We really love them and all our friends whom we recommended are extremely satisfied as well.
Posted: 8/23/2008 • Link to this review
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